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    CVS Pharmacy

    2.0 (4 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

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    4 years ago

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    4 years ago

    I started using this CVS specialty pharmacy a couple of months ago. The staff is super nice and accommodating. Highly recommend!

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    7 years ago

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    8 years ago

    Horrible customer services I will never go back to this crazy place to pick up my medications. Very rude.

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    Walgreens

    Walgreens

    2.1(89 reviews)
    0.3 miEast San Jose
    $$

    Tenjinder from photos deseves 5 stars! I came in to get my photos and Tenjinder, was very…read moreinformative and made my visit very welcome! Great customer service! Thank you!

    I would like to report a very disappointing experience at the Walgreens pharmacy located at 1795…read moreCapitol Expy, San Jose, CA 95121. I had been experiencing severe tooth pain for several days, which I believe was related to my wisdom tooth. The pain was so intense that I could not sleep, and I was having sharp, throbbing pain that seemed to radiate through my head. A dentist prescribed me an antibiotic because of my condition. When I went to this Walgreens to pick up my medication, the female pharmacist on duty told me that I could not receive it unless I contacted my dentist and asked the dentist to call another Walgreens to confirm the prescription. At that point, it was already around 9:00 PM, and the dental office was closed, so there was no realistic way for me to do what she was asking. I was already in severe pain and became so overwhelmed that I cried at the pharmacy. I understand that pharmacists have policies and responsibilities they must follow, but I felt that the female pharmacist showed very little understanding or compassion for how urgent and painful my situation was. I was not asking for medication without a prescription -- the medication had already been prescribed by a dentist. What made the experience even more frustrating was that I later drove approximately 20 minutes to another Walgreens, where I was able to pick up the same prescribed medication without being required to call my dentist for additional confirmation. I am disappointed that the situation was handled so differently between two Walgreens locations. I hope this complaint can be reviewed so that patients who are experiencing severe pain and urgent situations can be treated with more understanding, compassion, and clear communication in the future.

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    CVS Pharmacy - drugstores - Updated September 2026

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