I have been receiving vaccines from this location for about a year…read more The app is super easy to use. The pharmacy here is super dialed in. I have had NO issues. They are quick, organized, and friendly. In and Out quicker than any other location. This is a great place to get your shots.

New pharmacist Nguyen is very rude and unprofessional. This CVS store is my regular pharmacy that I…read morepick up my medications from/frequently stop at to buy some needs. Today I went in to pick up my prescriptions, when I went to pick up I saw there was a new pharmacist, Quyen L. Nguyen. Instantly it was a hostile experience from the beginning and once I picked up my medication, she did not ask if I needed anything else or if I was picking up for anyone else, she just was about to leave, that is when I told her I was actually here to pick up my moms medication as well, and I saw her be very exasperated about it. At the end of that transaction, she instantly left after handing my receipt. Even when I needed to pick up more medications for my grandparents. Before getting my grandparents prescriptions, I had 6 medications in my hands and was not even offered a bag. When I asked Nguyen for one, she just handed me one and didn't say anything. Very very rude and unprofessional, people may be going through the worst time of their lives picking up medications and when they get this experience it is just very unprofessional. I hope she is given some training on how to properly interact with others. I am very understanding with people working in customer service but there was no line, and no need to interact the way she did even if was busy, coming from a customer service, ex retail worker, and current healthcare worker.

I've been going here since 2020 and I love them. They're so friendly and one of them has even…read morememorized my name

I am sad to say we cannot recommend this local, independently owned pharmacy. We switched our…read morefamily's prescriptions over to JDX after Rite Aid closed in our town. We wanted to support a local business. I recently required several prescriptions postop for a knee replacement. There was some drama in that, whatever system JDX is using to process insurance claims was showing me as having no insurance (we called and confirmed with our prescription coverage that I do indeed have insurance). Even with that, we were willing to continue using JDX as cash payment customers. Last week, my surgeon called in a refill of my pain medication. They received the prescription on Tuesday, by the following Monday when I had not received notification that it had been filled, I called inquiring if they had received it. I was then told that the pharmacist needed to speak with my doctor. The girl on the phone stated they needed some more information since I was not an established customer (they had just filled four of my prescriptions five weeks earlier). About 20 minutes later I received a phone call from the pharmacist, grilling me about why I needed this medication (mind you, this was the exact same prescription they had given me five weeks earlier, with no questions asked ). Understanding that it is a narcotic and a controlled substance, I was happy to answer all of his questions. Then he wanted more detail on a known allergy to a similar pain medication that I used several decades ago. Then he wanted to know if I use another pharmacy... I explained that we have an online pharmacy that I use for maintenance medications in which I received a 90 day supply. Our intention has always been to use JDX for those incidental, short term prescriptions that we need from our doctors (we have used this same set-up with other pharmacies, with no issue). He asked why I did not have this prescription for my pain mediation filled online, I explained that I did not need a 90 day supply, and we wanted to fill it locally. The pharmacist then informed me that I needed to either switch all of my medications over to JDX, including the online prescriptions, or not use JDX at all. We opted to discontinue using JDX and will be transferring all of our prescriptions to another local pharmacy. This has been a very disappointing experience.

I have been going to CVS on Main Street in Santa Maria for almost 40 years (since it was Parson's…read moreBrothers). For the last two years a CVS employee makes my experience at the store and even worse at the pharmacy while getting my prescriptions a nightmare. There is an male employee, tall, long, dark hair in a ponytail that gives me dirty looks every time I go in either at the register or at the pharmacy. The last time the employee refused to help me, went into the back through the pharmacy and allowed a customer to play his phone on speaker and record my HIPAA protected health information. I am beyond disappointed and have filed a complaint with HIPAA.

Absolutely terrible service. Over the years, our prescriptions have always been…read moreshort/missing/lacking. Never made a fuss but you clearly notice when you are supposed to take pills daily and in the end it never matches. Problem today with one of my family member's prescription, he only needed ten for a very basic, inexpensive antibiotic. Well, turns out we're two doses short and when asked, they say they have a picture to prove it. So, count your pills before you leave. Doesn't matter if it's 10 or 90. Count them.

Great service by pharmacy team. Dime pharmacist and Edna are helpful and informative about my…read moremedication and vaccines.

DO NOT PLACE ONLINE ORDERS FOR PICK UP! I placed an order online for pick up, taking advantage of a…read morebuy one get one free offer on a vitamin. They only had one available, so I called the store to cancel my order and was assured it would be taken care of. However, the order was never canceled. Instead, they kept extending the pick up time and ultimately charged me as if I had collected the order, despite being on vacation in Mexico. When I contacted the store again to explain the situation, I was informed that there was nothing they could do because someone from the morning shift incorrectly marked the order as "picked up." I was told I needed to call CVS customer service. This mishandling is unacceptable!

I can see why this place is so poorly rated. I've had multiple bad experiences here. The people are…read morenice but just shady practices from CVS I guess. They have filled the wrong meds or overcharged me multiple times and they can't fix it or "take returns" even though I never left the store. The last straw was they charged me $14.99 for literally the medicine I can pick up off their shelf for 8.99. Then they wouldn't let me return it even though it was sealed in the bag and all still. I just turned around after checking out and it was right there. We are moving pharmacies after this. Wasted way too much money on wrong meds

Drive thru teller should not be saddled with taking phone calls, holds up the line too much…read more Otherwise, Lisa did a great job finding my prescription as someone put it under my first name rather than my last name!

They've always been great and they are handling the huge uptick in customers with grace. It's easy…read moreto schedule your vaccines as well. And when I look at Good Rx their prices were most of the time better than Costco. Thank you Ralph's pharmacy!!

I understand they're real busy since Rite Aid has closed, but why can they not answer their phones…read morethis automated thing is crazy you call in your prescription or the doctor calls it in and it takes three days to get your prescription. Not a good thing.