I've picked up at a CVS pharmacy before but perhaps my account was archived no biggie. I'm experiencing a whole asthma attack & difficulty breathing hoping to pick up my prescription & Pharmacy tech Joel wanted me to go inside and out the drive thru to make an account. Maybe staff should be better informed. I coulda easily created it online as opposed to his recommendation. And then when I left they never told me if it was ever ready for pick up. It was just a zpak to help with pain lol. What a headache of an experience to never even get my prescription. read more

Amazing pharmacy staff. Drive thru very quick. I had to run in for Diet Coke. Caught some good sales plus used coupons! Bought several dry cereals. Top brands. Use Self scan for quicker service. read more

CVS/Caremark is our prescription plan as provided through TRS (Texas Teacher Retirement System), whether you are active (still employed) or retired. We changed all of our prescriptions over to this location when the CVS at Cypresswood & Stuebner Airline flooded and closed for the foreseeable future. For the last month or so, things have run pretty smoothly and I've been much happier with this location. But, today proved to be an interesting series of events when I went to get a newly-written script filled that needed to be obtained TODAY. Stop by at around 10:30 this morning and was told that their systems were down. NATIONWIDE. That meant that they, along with every other CVS, would not be filling, selling or accepting any prescriptions until their systems were "back up." ETA: tomorrow, they hoped. Say what? They tell me to contact my insurance carrier to determine where I can get the script filled in the meantime. After jumping through multiple electronic phone hoops with CVS/Caremark, I finally got a rep on the line that told me I could go to any HEB or WalMart to have my prescription filled, honored and priced at the same point as CVS would through my plan. I did just that. So for all of you other teachers (both current and former) who are on the CVS/Caremark prescription plan through TRS, know that in a pinch you can go elsewhere to have your scripts filled. In the meantime, if CVS is going to take on the prescription and medication needs of so many throughout the US (because it's not only teachers), then you need to get some competent IT people to manage your database system. read more

I called the pharmacy twice had me waiting then hung up both times. If y'all don't like dealing with customers who have questions. Then don't work read more

Stopped in on the way to work to grab something I needed quickly. I was third in line when the woman upfront was going back-and-forth with coupons for 10 minutes. Totally not the stores fault but IF had they had another cashier on, the growing number of irritated people in line behind this coupon woman would have been not so difficult. I then get to the front and the young woman asked me if I have any coupons. I say nope, just paying with cash real quick. She then says she can't take me at that register because it's only for coupons, comes out from behind the counter, and then walked me over to the self-service machine. I've never used one of these things as I'm morally against them and now I'm almost running late for work. Had to cash myself out with machine kept spitting my bills back at me as I paid with a 10, five, and two ones for some mascara. Process took much longer than I wanted especially because she had to come over and show me where to insert cash. I get the $15 an hour has caused many many companies to get rid of all of their human employees and force everyone to use the self check outs but I won't be back here. read more

Every time I have come here I've never had an issue, until today, when I went to the pharmacy at 5:30 to go get my husband's medicine, I waited, almost till 6 o'clock in line because they literally had a customer at the window waiting for the prescription to be filled. I said OK no problem. I have to go get my daughter. I'm gonna come back. No big deal until it became a big deal. Waited again right before 8 o'clock. I got there about 745. Same issue. They are having someone wait at the window to have their prescription filled. Then because it hit eight they shut down, so not only if I come back now twice for my husband's meds that he needs when we were alerted today that it was ready today to possibly not even get the meds. So I go inside. The gate is obviously down and I explain to them I was waiting in line you guys shut the window say you're closed when I am now come back for the second time for these meds. Course the reluctant to give it to me, but they do give it to me, but not until Barbara the pharmacist who should be fired for her lack of professionalism decides to go and say ma'am this was ready yesterday. What does that have to do with anything? I am here today I could've been in the hospital yesterday I could've been on the road yesterday. There could've been any reason for me not to come yesterday. CVS really needs to reevaluate their staff, and Barbara should be fired with no means of unemployment either. I will be moving my kids medicine from this pharmacy. If you want professionalism, and if you want timely manner, this place is not it. read more

Go here if you want to wait for 30 minutes by the pharmacy when there are 3 people behind the counter and no other customers, and one of them loudly complaining that the should've left 30 minutes ago but was casually chatting with the other pharmarist. Also, if its on your bucket list to get your booster shot on a metal fold out chair next to the adult underwear while Taylor Swift plays, go here! read more

Third time is not the charm...at Cypresswood/Kuykendahl CVS. Up until a few weeks ago, I'm typically met with a "How are you? Welcome to CVS!" when I enter the door; however, such has not been the case lately. There is a specific associate (amidst a few others now) who insist(s) on being slighting, dispositioned, & demeaning in how they interacts with myself as well as others when I'm there. Purposefully, I tried to ignore this specific associate and speak with the other associate on duty. She spoke out to insist that she was already available. (She likely did this to save face in front of the other associate.) Still, I ventured on with there. She did not help me with my issue amidst a "I don't care to be around people." disposition. After it became clear that the transaction was negatively imposed (as she still did not properly assist me with my issue), I left and went to the location on 2920. I quickly found them item there and I got for half the price the initial associate was trying to make me pay. All of the staff I dealt with @ 2920 was cordial, respectful, and successful at getting me what I came for. Cypresswood's CVS: you've got issues with the staff there. Many of them interact with us like they don't want to be there, and given that such the season of giving, management may want to give this issue proper attention. I don't see any good ratings here for this location. The shareholders, board, CFO's, and owners will not smile upon the reality that they're paying people who are being disrespectful to those who are affording the brand to be what it's striving to be. read more

If I could give a zero I would. The pharmacy tech Farnhan is rude, unprofessional, not accommodating to the client. When he filled the incorrect medicine and I alerted him, his response "I asked you if that was the right one didn't I" no sir you did not. I have visited this location 4 times in 2 days about one prescription just for them to fill the incorrect prescription. Then they Sent me to a cvs 20 minutes away to not transfer my prescription and cause a problem. The pharmacist while nice she passes the buck too, they are lazy individuals at this location. I am extremely upset, I am forced to use cvs pharmacy due to my job using Caremark. The is the most unpleasant experience I ever received from a pharmacy! read more

Your typical CVS. Stopped in for the vitamin bogo sale. Of course half of what we needed were not on sale! A little misleading from their flashing advertisement without disclaimer. read more

CVS Pharmacy - Storefront - Drugstores Near Me - SPRING, Texas

Obviously they didn't lose me as a customer, I believe in 2nd chances! Just please don't disappoint again CVS!! This CVS has shown some improvement! My past few visits have been via the drive thru and each one went smoothly. Customer service has also gotten alot better!! read more

This Cvs is a bit dingy. It is too bad because it's at a convenient location to go in and grab what you need.

There are way too many other pharmacies out there to put up with no service. Here's hoping they get some management to train personnel.

Great little store with a wide variety of things; I found most of what I was looking for. The staff were nice and it was easy in and out.

This store certainly has "issues". I have been calling for two days, trying to get my prescription filled and no one answers!! In the morning at least a recording came on saying they where closed etc etc. However after that, no answer. The phone just rings and rings. Now I am going to be forced to go over there, which I am not looking forward to in that I have a very painful foot and will literally have to hobble out of the car and up to the prescription desk located at the rear of the store... read more

We got here as they were trying to close after my doctor called in two late prescriptions and they're finishing them for us post close. I need both and didn't know they were closing. Above and beyond and I'm so thankful! read more

This store is close and convenient but the customer service is lacking the associates seem to hate interacting with the customers. The only friendly interaction is the man who is the manager. read more

I just called the number listed on my receipt from a purchase i made Friday, Sept 5, 2014, the phone range 30+ times, and no answer.