Wait times here vary, but overall I've had good experiences and had to write a good review after this last visit. I went in for a flu shot and must have been in and out in about 5 minutes. I got set up at the drop-off counter and the vaxxer dude came out to give me my shot almost immediately after I checked in. I get a flu shot annually and this may have been my least painful one ever - and they're not normally painful anyway. But I literally had to ask him if he'd given it, because it didn't feel like he had. Done and done, quick and painless, friendly folks. #winning read more

Today, I did not feel like getting out of my car going into Walmart and getting one o/c flu medication. I saw CVS was close by and went thru the drive thru. I asked if they could get me a bottle of Muscinex at the drive thru. (My local CVS has a sign that they will bring oc stuff for you at the drive thru). I don't know because I have not asked them lately. But this CVS would not sell thru the drive thru. I am on oxygen, I did not put it on for show. I never expected them to refuse to hand me the oc medication at the window. This is actually the second CVS in the area that has been very disrespectful to me an elder. a couple months ago, I was in theCVS drive thru and there was a larger package that would not fit through their drive thru drawer. I again asked if someone could bring to the front of the store and I could pick up at the curb. Nope, there was no curb service pickup there! (That CVS is in the Colony, TX on Main Street). CVS just obviously does not care)! I called Corporate that time, I won't bother to call them again. They need to close all their stores! I defended CVS a few months ago because of their long wait drive thru times. I feel that customers need to have their ducks in a row and not ask the CS person to run interference with their ins or do other things that could be handled different. However, I do not feel I was out of line by these recent requests by me. read more

This is my current local pharmacy, and the pharmacy was helpful in finding a coupon for my daughters Generic Epipen shot coupon. If you don't mind me saying, CVS please in the future have employees assist your customers find their coupons on their own app. This will help with your clientele, and spread your apps effectiveness for every customer you add to the system. read more

CVS Pharmacy - Julie Fletcher and her neighborhood friendly pharmacist. - Drugstores Near Me - The Colony, Texas

i've never had any issues with the actual cvs pharmacy but i have had multiple bad experiences with the cvs store. today i went to pick up my pictures that i had ordered, i had to wait like 15 minutes before i could talk to the cashier because he was on the phone with his manager because he did not know how to help the lady in front of me. when i got to the front he had to call his manager again because not all my pictures printed. it's obvious that he was new and that's fine but i don't understand why management would schedule him alone at the store being so new. he told me he had to replace something in the printer and that i needed to come back in an hour bc his manager would come fix it. i go home and wait an hour and im about to drive back up there but i decide to call first & im glad i did because no one had started working on getting my pictures until i called. i was on hold for about 10 minutes & was told that no one there knew how to fix and to try and call tomorrow to see if that person could fix it. needless to say i'm very glad i didnt drive up there just to be sent home again with nothing after waiting. it is sad bc ive had other bad experiences similar to this and its very exhausting and time consuming. i needed those pictures for today which is why i ordered the hour print ones and now i just have to hope that tomorrow i can possibly get them. read more

The pharmacy drive thru might be the slowest in the nation. I've waited in line about 25 minutes before. I understand there is a shortage of employees but man, the past 6 months going to this location has been brutal. I think I'll transfer to getting my prescriptions mailed to me. Unbearable. read more

Pharmacy is horrible. I've been going to CVS exclusively to fill prescriptions for years and recently moved to The Colony. This one is right down the street from my home which is a pity since I will never step foot in it again. First I'm told the wrong pharmacy hours. Then I'm told my prescription wasn't at that pharmacy, sending me on a two day wild goose chase. Then upon return a few days later, have me wait a good five minutes for assistance. One pharmacist comes to help me and the phone rings, he walks away to answer it and a faster pharmacist walks up and attends to every single other person in line behind me. One of which had just strolled up. Be professional, know your store, help your customers, don't answer the phone when someone's been waiting for several minutes just to get a hi and then help every other person after her. Left frustrated but happy since I like Kroger as a grocery store and gas station anyway. KROGER WILL BE FILLING MY PRESCRIPTIONS NOW. read more

The employees at this location are AWESOME!! I went in today for the cvs brand mens deodorant. The last time I bought it at a a different location it was on closeout so I figured there might be a new label. After searching the aisle I couldn't see the cvs brand. I approached the counter and Nicki was all smiles asking how she could help. I explained what I was looking for and she knew right away the brand was a discontinued item. Even though she wasn't sure if it was a clear, solid or white stick, she briskly walked to that aisle and offered to find a similar item. I had to explain that I sprained my ankle days ago and I was lagging behind her lead. By the time l got there she had already found a replacement that was a stronger strength. There were different 2 diferent scents and she took the time to smell both and gave me her honest opinion . The scented one was a bit feminine she said, but the non scented wasn't. She was spot on. You don't get any better customer service than what she provided with a GREAT attitude and personality. I only hope CVS appreciates and acknowledges employees like this. I have worked right next door to another CVS location for 6 years and have never get customer service as I did today read more

This particular pharmacy is the fastest pharmacy in the Colony and by far the fastest CVS I have ever used. The CVS at N. Colony and main is so fast that I have always been in and out in less than five minutes. When I hand delivered a prescription I asked how long and was told about 15 minutes. I went to sit down and they called me before I was completely seated. I transferred all my prescriptions to them after that. I don't know how the drug prices compare to other pharmacies because I have good insurance. I highly recommend this pharmacy. The store itself has a good selection and some of their sales rival Walmart prices. read more

I had a prescription sent to this location 1/17/22 for recent migraines I've been experiencing. I show up to the CVS and a pharmacist tells me that it's pending on doctors approval. I call the Emergency center after a couple of weeks (noticing it's still in pending) and speak with a nurse to let her know that CVS is still waiting on approval. The nurse calls the pharmacy and finds out that this whole time CVS has my prescription on backorder, so she recommends to down the dosage so that I can get my prescription by same day. The pharmacist she talked to said "she was typing this in as we speak" to update my prescription. I call CVS to request status of my prescription and a lady named Beltram looks up my account. She then RUDELY tells me she has nothing on record and that she's been working all day and nobody had called her. I insisted her that someone had called today and she laughed saying, Doctors say things all the time." First off, don't treat me like I'm making false accusations. How about trying to help out the customer who needs their meds instead of attacking them with the most disrespectful attitude. I then go off on her for talking to me like that, snapped back, and asked her if she was the only one working today? She then says sarcastically, "Do you want to speak to someone else?" and then rudely puts me on hold for a good five minutes. Another pharmacist answers. Turns out this was the pharmacist who spoke to my nurse earlier from today. I have worked in the customer service industry before for over 9 years and I know from experience this is the spit in your face type of service that customers do NOT appreciate. Thus ending up on a bad review on your companies record with a demand from myself for something to be done! read more

If I Could Rate this place a zero, I would. I just came back home from Cvs on Main Street In The Colony completely embarrassed and so mad I was crying. Yesterday I bought $15 worth of cover girl make up and received $5 extra bucks. The cashier yesterday is flat out stealing from you and your customers. She kept my extra bucks reward that printed out and gave me an expired one that didn't even match my card number. I found this out today while I was trying to purchase a few things. When I tried to explain this to the tall, bald manager, he was rude and treated me like I was in the wrong. He was very unprofessional and kept cutting me off when I was trying to explain the situation. He was angry, rolling his eyes and kept trying to give me an 800 number because he is clearly too incompetent to do his job.He basically embarrassed me in front of everyone in line. I work in retail management for Old Navy and I am appalled that this person is even a manager with his atrocious managerial skills. I will be telling all of my friends and Co-workers to boycott your business. I will also be starting an online campaign for local people in the Colony to boycott your Store. I used to shop at your store at least once a week, as I am an avid couponer, and so did many people in my large family. My husband is a lawyer, so I will be consulting him on what to do moving forward. Feel free to email me at erinbhelms@gmail.com. But rest assured, I will be contacting you soon if nothing gets done. I feel like you could atleast give me my $5 extra bucks back without be condescending and rude. Also, from a strictly managerial standpoint, it might be a good idea to get bald manager a refresher training course in basic people skills and maybe some anger management classes too. If nothing gets done, I'm taking action. Thank you. read more

So sad how down hill this store has gone.. It used to be a great place to shop.. Customer Service was excellent always happy to assist in any way possible.. Ever since they change management it has gotten worse and worse.. I was in the impression that you could exchange something that you bought at another cvs but apparently they don't want to take up the loss which how is that relevant to the customer, manager keep sending me back to the cvs I purchased at which I wasn't going to drive 15 mins when they are only 2 mins away.. they don't have anything on the shells and I stated that they didn't have anything he got mad saying that he had been working 18 hrs straight well you could not have tell since the store is a big big mess. How sad how one person with no management experience could thrown away a nice store. Im glad there are other cvs around that would take a "lose" any given day.. Will not come back unless to return stuff.. read more

Love it! Love the staff! I've always come here I remember when it was still an ekerds.

Best CVS I've ever visited. Store is clean and bright. Good selection of products. The staff is friendly and professional. I particularly like the pharmacy because of its stellar staff. read more