As a local patron that uses the pharmacy, they have gone down down down down down and WAY DOWN…read morehill. It'll take a week or more to refill a prescription. The meds are delivered to the store & I'll get a text it's ready... only to get there and I'm told to swing around the ENDLESS drive thru lane because the medicine hasn't been unpacked. Every pharmacy tech and person behind the counter are annoyed & pass that on to customers. It's unacceptable for me to skip certain medications & after 29 years filling my script here.... I'm moving to CVS drive thru across the street.

Always very pleasant & helpful! I always are there to pick…read moreup my prescriptions. Shop for items in store & find good deals.

I just picked up a prescription and there was no lid or medication in the bottle…read more WTF!!!!

I consider Walgreens to be the worst retail chain in America. A year ago, I made a promise to…read moremyself never to enter this store again, and I kept that promise until today--only to be "punished" for breaking it. I went there to purchase beauty products that were advertised as being on sale, plus an additional 10$ reward. However, I received nothing but complete disappointment due to the unprofessionalism of the store manager and cashiers. On top of that, I wasted a significant amount of time. This happened at the Walgreens in Buffalo Grove (15 N. Buffalo Grove Rd, Buffalo Grove). I am writing this review to warn others to avoid all Walgreens stores altogether, and this location in particular. Hopefully, company management will read this and consider how to improve the situation in what was once a very popular retail chain.

Charged $20 delivery when I wanted to pickup. Was not refrigerated package was left in foyer when…read morepackage had label that said on it call 15 minutes before delivery. AND $20 for a teeny package that we were going to pick up!!! Never again I will drive 20 miles further before going to these whatever!

They had to compound a special drug for a family member. They were polite and courteous. I would…read moreuse them again as they are a specialty pharmacy.

I went to Walgreens to get some gift cards for some upcoming birthdays. I love how they have a…read morelarge display of various gift cards near the front of the store. This was convenient for me. I was able to get what I was looking for and leave quickly. I highly recommend this Walgreens location.

I finally dumped these clowns. I've gone to CVS and the difference is like night and day!…read moreThis company has Los BILLIONS of $ over the last year and it's quite evident why. Do yourself a favor and make the move before you need any more refills.

So my order was for a passport images/ 4-6 portrait instead they printed landscape with half my…read morehead missing. And they took 2 weeks to screw up order. I definitely won't recommend this to anyone specially there photo and print. Funny there website says order done in 2 hrs but in my case took 2 weeks a screwed up my order. Michael was rude i would not ask him for help. And the yelp is asking to give them a star is there a negative star then I would give to them. I would take my business to Walgreens at least they have a turn around time of one hour if it's not don't in an hour your money back free prints. So they are about the same in price.

Over the years this location is consistently inconsistent. They go from good service to absolutely…read morehorrible. Pharmacist Usman has no business being in a position where he has to deal with people. He is rude and belligerent. Refuse to listen to customers issues. Seriously considering transferring my prescriptions to a location further away to avoid this mess once and for all.

I was there just before closing and the gentleman working there went out of his way to help me find…read morean item. That act made a big impact on my night.

Oh Hell no! I'm…read moreinterested in knowing who else has had issues with this store? The pharmacy is the most inefficiently run business I've ever seen, and they're messing with peoples life-saving medications.

Very rude workers, not helping with anything, pointing fingers, very horrible service. Never answer…read morephone calls. They have medicine that they are not selling to sick people!!! !!

This pharmacy has absolutely terrible service. The…read moreemployees are impolite, rude and unprofessional. Unfortunately, I sometimes have to use this pharmacy, but there isn't even the slightest desire to go there.

This is hands down the worst Walgreens…read more The pharmacy department, don't even get me started. The customer service is atrocious! They look and seem soooo miserable! Go find a different job!!! Hahaha It's ridiculous. We're trying to get our medications that we need. Do better. Or get a different job. Horrible

Since there was a discount on the Walgreens website, I decided to purchase 3 to 4 boxes of Lindt…read moreMini Pralines, both to stock up for ourselves and to give as gifts. Normally, I would choose shipping, but due to the recent heat, I didn't want to risk the chocolates melting in transit. So instead, I checked local store availability and saw that the Wheeling location had 3 boxes in stock. I placed an order for in-store pickup, and my husband picked them up today (7/3/25). It should have been a simple and straightforward transaction, but unfortunately, 2 out of the 3 boxes turned out to be expired. One had an expiration date of 6/30/25, and the other 5/31/25. Only one box had a reasonable expiration date of 10/31/25. For comparison, the box I've been enjoying at home, that was purchased two months ago from a different retailer, does not expire until 1/31/26. Walgreens really needs to implement better quality control regarding expiration dates. Selling expired products, especially food items like chocolates, is unacceptable. And since the Wheeling store only had these 3 boxes at the time of my order, I now have to make a trip to another Walgreens to return or exchange the expired ones.