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    Cwags

    3.5 (51 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Cwags

    Pressure or power washing

    Window cleaning

    Window pressure washing

    Cwags Photos

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    Reviews With Photos

    Damage to roof directly below, missing tile.
    M Y.

    BEWARE, BEWARE, BEWARE!!! Based on the reviews I had read, I hired C-Wags, LLC in August 2019 to clean and treat my concrete tile roof. 5 months later I discovered a major roof leak causing $4700 of damage to my home. Upon further inspection I found the roof covered in moss and weeds growing on my roof. There were several cracked tiles and a broken tile resting against the gutter which could not be seen unless you were on the roof. After closely inspecting the before and after pictures I had received via email from C-wags, LLC at the completion of the work, I noticed the same broken tile that was resting against my gutter. The broken tile was NOT in the before pictures that C-wags, LLC took or the ones I had taken that morning prior to the job being started. I contacted Josh Burt 1/10/2020 and explained what I had discovered only to have him get very defensive and tell me that the tiles were already broken and they took the pictures to show me that. I asked if that was in fact the case, why wouldn't they show that in the before pictures and let me know I had a giant hole in my roof so I could have it repaired, before it filled my attic with water. He suggested the pictures he sent did that. I then informed him that I had my own before pictures from that morning that show there were no broken tiles and I was giving him an opportunity to make this right. Mr. Burt quickly changed his tone and informed me that he also owned a remodeling company and could likely repair all the damage caused. Mr. Burt then said that he would adjust his schedule and give me a call back, so he could come out that afternoon to take a look. I followed up with Mr. Burt 1/13/2020 as I had not heard from him again and informed him if I did not hear from him by 5 p.m. that day I would be turning it over to my insurance company. To date I have not heard from Mr. Burt or anyone at C-Wags, LLC. I am completely stunned at the amount of positive reviews C-Wags, LLC has received and would not recommend using them for anything as I would hate to see someone else's home damaged by this business. If you're reading this and have also experienced damages or careless and sloppy work performed by C-wags, LLC, I strongly suggest you file a complaint with the CCB to ensure Mr. Burt and C-wags, LLC are held accountable for their business practices. https://www.oregon.gov/CCB/complaints/Pages/how-file-a-complaint.aspx

    Scheduled service in May for gutter cleaning and moss treatment. They supposedly apply moss treatment that kills it- they do not actually remove the moss. So I waited to see if the moss would die off. Their website claims 12 months guarantee for moss removal. Come October the roof is all green. I reached out and they said they would come. Got scheduled. No one shows up. He says the winds were an issue and schedule is again. Again a no show and no mention of a reschedule. I reach out again, nothing. Reach out again and apparently being scheduled does not actually mean you have an appt especially if you are not an actively paying service (thought the first service did squat). I just want what I paid for. If this was not an advertised guarantee, I would just think I was out the money and never use this company again. Now I think I'm out the money and telling everyone I know to not use this company.

    This is how they seal concrete. A big sticky mess! Total disaster!!! You can see it's all over the paint on the house also! WTF?

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    6 years ago

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    8 years ago

    My gutter cleaning and moss treatment went smoothly and I couldn't have been happier with the job. Very thorough!

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    7 years ago

    Great customer service for gutter cleaning. Josh was great to work with. If you want moss treatment the right way, highly recommend CWAGS.

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    Page 1 of 2

    Ask the Community - Cwags

    Review Highlights - Cwags

    Josh was good at communicating and getting back to me with questions beforehand.

    Mentioned in 15 reviews

    Read more highlights

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    Moss Busters

    Moss Busters

    4.9
    (256 reviews)

    Moss Busters are great! The folks I had communicated with throughout the process (Keaton and Drew)…read morewere awesome. As a new homeowner, I appreciated their knowledge and help. They were friendly, too! I highly recommend them and I will certainly be giving them my business in the future. I hired them to do roof cleaning, gutter cleaning and moss-prevention treatment. And to me, the price was fair and affordable. Again, I'm a new homeowner and this was the first time I ever had to do this... so even if what I paid was too much (I wouldn't know), I don't care because their stellar customer alone was worth every penny. Thanks, Moss Busters! I'll see you again in September!

    The thing I like about Mossbusters is they don't just knock off the big pieces of moss from your…read moreroof and apply the moss inhibitor powder like the rest but they actually take care of 99% of the moss. When they finished the job, I could see only very tiny moss on my roof, but it was very very small. That's what sold me on them. You get immediate results after the cleaning rather than having to wait on the moss inhibitor powder from kicking months down the road. Having said that their prices were in line with 3 of 4 quotes I had gotten and I was able to call someone on the phone and ask several questions that they did a great job answering. The only issue I had was that they had to come back to my house two more times to get the job done right. The first time they had a miscommunication with my gutters that was stated in my quote but wasn't done, so they came back and did it. I managed to catch them where they weren't that far away. The second time, was because I requested it because they missed washing a gutter and the ends of my gutter on my dormer were not quite clean. I took pics and sent it to them for proof. They did call me back the next day and apologized and had someone come over in the afternoon to clean the missed gutters and double check all gutters. They did clean all the debris quite well, in fact it looked better than when they started. I really appreciated that. Roof looks great, gutters look great and I'm satisfied, however I was told I would get before and after pics and it's been a few days so far and I have not gotten any pics. I would use them again but definitely recommend double checking their work to make sure nothing was missed.

    Cwags - pressurewashers - Updated July 2026

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