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    Damage to roof directly below, missing tile.
    M Y.

    BEWARE, BEWARE, BEWARE!!! Based on the reviews I had read, I hired C-Wags, LLC in August 2019 to clean and treat my concrete tile roof. 5 months later I discovered a major roof leak causing $4700 of damage to my home. Upon further inspection I found the roof covered in moss and weeds growing on my roof. There were several cracked tiles and a broken tile resting against the gutter which could not be seen unless you were on the roof. After closely inspecting the before and after pictures I had received via email from C-wags, LLC at the completion of the work, I noticed the same broken tile that was resting against my gutter. The broken tile was NOT in the before pictures that C-wags, LLC took or the ones I had taken that morning prior to the job being started. I contacted Josh Burt 1/10/2020 and explained what I had discovered only to have him get very defensive and tell me that the tiles were already broken and they took the pictures to show me that. I asked if that was in fact the case, why wouldn't they show that in the before pictures and let me know I had a giant hole in my roof so I could have it repaired, before it filled my attic with water. He suggested the pictures he sent did that. I then informed him that I had my own before pictures from that morning that show there were no broken tiles and I was giving him an opportunity to make this right. Mr. Burt quickly changed his tone and informed me that he also owned a remodeling company and could likely repair all the damage caused. Mr. Burt then said that he would adjust his schedule and give me a call back, so he could come out that afternoon to take a look. I followed up with Mr. Burt 1/13/2020 as I had not heard from him again and informed him if I did not hear from him by 5 p.m. that day I would be turning it over to my insurance company. To date I have not heard from Mr. Burt or anyone at C-Wags, LLC. I am completely stunned at the amount of positive reviews C-Wags, LLC has received and would not recommend using them for anything as I would hate to see someone else's home damaged by this business. If you're reading this and have also experienced damages or careless and sloppy work performed by C-wags, LLC, I strongly suggest you file a complaint with the CCB to ensure Mr. Burt and C-wags, LLC are held accountable for their business practices. https://www.oregon.gov/CCB/complaints/Pages/how-file-a-complaint.aspx

    Scheduled service in May for gutter cleaning and moss treatment. They supposedly apply moss treatment that kills it- they do not actually remove the moss. So I waited to see if the moss would die off. Their website claims 12 months guarantee for moss removal. Come October the roof is all green. I reached out and they said they would come. Got scheduled. No one shows up. He says the winds were an issue and schedule is again. Again a no show and no mention of a reschedule. I reach out again, nothing. Reach out again and apparently being scheduled does not actually mean you have an appt especially if you are not an actively paying service (thought the first service did squat). I just want what I paid for. If this was not an advertised guarantee, I would just think I was out the money and never use this company again. Now I think I'm out the money and telling everyone I know to not use this company.

    This is how they seal concrete. A big sticky mess! Total disaster!!! You can see it's all over the paint on the house also! WTF?

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    5 years ago

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    6 years ago

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    8 years ago

    My gutter cleaning and moss treatment went smoothly and I couldn't have been happier with the job. Very thorough!

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    10 years ago

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    7 years ago

    Great customer service for gutter cleaning. Josh was great to work with. If you want moss treatment the right way, highly recommend CWAGS.

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    Page 1 of 2

    Ask the Community - Cwags

    Review Highlights - Cwags

    Josh was good at communicating and getting back to me with questions beforehand.

    Mentioned in 16 reviews

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    MT Window Cleaning

    MT Window Cleaning

    (2 reviews)

    They say they also do pressure washing, according to their Groupon. They offer a Groupon at $31 for…read morea vertical pressure wash of 1,000sq ft. I tried to use my voucher but they increased the price to $720! I wanted one side of my home pressure washed (it's 1 story and under 2,000sq ft) and when they arrived they pointed out that the Groupon was for one side but it requires you to have at least two sides done. Fair enough. So I asked for a quote for the additional side. They said the additional side of my small 1 story house was $720?! That's INSANE. So basically I either lose the $31 I paid for the Groupon OR I pay them $720 for "the additional side". I looked online and many places would do my whole house for that price. This was ABSOLUTELY a bait and switch scam. When I said: look, I really just want this one side, maybe we can come to an agreement. They then said: $620 for the one side. I said: you know what? I'll just do it myself. They left. And then called me and said: $499 for both sides. I told them no thank you. Then the guy said: okay my manager will be calling you. But that manager NEVER called me. So I paid $31 for nothing. No service. It seems like a massive scam to me! Ultimately, I bought an extender to my pressure washer and I was able to do two sides in under 4 hours. And I have zero experience with pressure washing the side of a house. This place is horrible. Do NOT use them. I have emailed Groupon to express my concerns. If they had given me a reasonable price to begin with or refunded my Groupon when I didn't have them perform a service, that would be one thing. But taking my money and walking away... that's not okay.

    We hired this company to clean our outside windows. They knew we had a two-story home and did not…read morebring ladders or any of the equipment needed for cleaning windows other than squeegee and window cleaner. We had to point out all the places that were missed as they did NOT clean our windows well. Also, they were kids- not adults. We admire teenagers who want to work, but if they are going to advertise window cleaning they really should know how to clean windows. We made the check out to their company and they returned asking us to make it out to their dad. We do not recommend them as they did a poor job.

    Cwags - pressurewashers - Updated May 2026

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