We had a few scheduling problems but the staff is very nice and professional. They worked around…read moreour schedule and got us is. The facility is very clean and and LaDonna at the front desk was so friendly. She offered to make us coffee and made us feel right at home. This is a great place to come for your MRI

I have a condition that doesn't allow my head to lie flat. I was scheduled for a traditional…read morecervical spine MRI at SSM Imaging but had concerns that I would not be able to have it done due to this issue. Sure enough, the technician at SSM tried everything but no matter what couldn't get head head down enough to fit into the machine. Wanting to help me any way she could, she recommended Open Upright MRI. Not knowing if this would work for me or not, I stopped in to talk with them before going through all of the anticipated insurance hurdles. Great people! The receptionist was very friendly and called the technician Dave who came out to meet me. I explained the situation and without hesitation Dave offered for me to come back, sit in the machine and make sure. Sure enough it will work fine and I have my MRI scheduled for next week. I am thrilled to have found a solution and very appreciative of how Dave and the other staff went out of their way to help me.

11 people in the waiting room for over half an hour and only 6 chairs. Figure it out. Either…read moreprovide faster service or get more chairs.

My daughter was seen at Total Access Urgent Care for a workers' compensation injury, and we had…read moresuch a wonderful experience! Tory at the front desk was incredibly kind, patient, and welcoming. Alex, our nurse/tech, was also so kind and reassuring. My daughter was nervous because she has always been scared of going to the doctor, but they both made her feel comfortable and cared for. We truly appreciate the compassion and kindness they showed her. We highly recommend Total Access Urgent Care.

Not so urgent care. For the amount of time I sat in the exam room, i felt like i was in the…read moreemergency room. I put myself on the waiting list at about 7:40am, they don't open until 8am. I ended up being 8 in line. I was then moved up to number 9 in line and stayed at there for quite some time. Once I showed as 2 in line, i headed to their location. I wasn't seen until about 10:20am. Once in a room, i sat in there for about 20-30 minutes before anyone came in to acknowledge me. I got my vitals taken, and was told the provider would be in shortly. The provider came in about 20 minutes later, did an exam and said they were going to run an EKG. A gentleman popped his head through the door and asked did i give a specimen a moment ago. That specimen was provided when i arrived to the facility and i was told to leave it on the counter( with no identifying information on it). That seemed quite odd, being that another patient could've left a specimen, and they could have easily gotten mixed up. Another tech came in to do the EKG, then proceeded to tell me she was hooking up an IV. I wasn't told i was getting an IV. I like to know all of the services in getting from the provider, not the Tech. The tech stated I would be getting fluids. Once she left out the room, no one came back to the room until 20-30 minutes later to ask if i had my fluids. Fluids free flowed for about 1.5 hours. My husband had to go into the hallway to tell the tech that my fluids were done and that my IV was back flowing blood into the line. The tech came in and unhooked me, but proceeded to say the IV has to stay in until the provider comes back to see me. The provider came and said labs were fine, she was writing prescriptions, and discharging me. Another 20-30 minutes passed and I just told my husband to go ahead and go to the car. Maybe them seeing him leave out the room would speed up them bringing me discharge papers. It definitely did the trick. I was on sight at this location from 9:30am-1:40pm. I will NEVER come back to this location.

I gave an extra star because they were able to get us in for an emergency visit. We brought our 9…read moreweek old shorkie puppy here for an emergency visit in hopes of finding out why he wasn't eating or being as active as he normally was. the staff was ok, but when it was time to go back to the exam room, she pointed and told us where to go.... idk, I just felt like we should have been escorted back seeing as that it was our first time there. The vet hadn't even assessed our dog before telling us there was nothing he could do. He literally walked in the room and started talking about how there was "nothing he could do." There was no empathy shown; he literally told us the dog was going to die and ran down his pricing for cremation services. -___- I was just taken aback at how he showed no remorse or anything for us and our dying puppy. Our 4 & 5 year old children were present, he didn't even take that into consideration either.

The vet and staff were friendly and helpful. I loved the decor and local vibe. Our dog had an issue…read morewith allergies, and the vet was very kind, thorough, and knowledgeable as he diagnosed and prescribed a solution. The whole experience was straight forward, including the cost. No hidden fees or price gauging. We'll be back!

Mammogram screening time. Speedy check in if you go in MyChart and fill out your online check in…read morelink. Staff is always friendly, welcoming and helpful. I love how they communicate the process in real time . Gentle to the touch and speedy. Process takes a total of 2o minutes tops. Ladies stay informed. Results comes same day usually in your MyChart messages.

It was time for my mammogram I've been going here for about 5 years. They are friendly and…read moreattentive. The waiting room is inviting. They have warmed robes so you're not freezing while taking your exam. I was in and out in about 20 minutes.

I went in this morning to get some tests done, and it was a very smooth process. I was very anxious…read morebecause I had not dealt with these particular tests before, and the technician I was with was very comforting. She explained the situation in great detail, so I knew exactly what was happening. I felt heard and seen as a young lady dealing with medical stress. I would just say make sure you chat with them about how much everything will cost before actually going in. The office had called me to speak about my estimate the day before and I appreciated that. There were no surprise fees, which is great in this day and age. Thanks!

This office is outstanding. Service was quick professional and comfortable. How many times have you…read moregone to a medical office and been asked to fill out duplicate forms with all the information they already have on file? Not here I was on time for my appointment, checked in and in the treatment room within minutes. No long wait to be seen no unnecessary questions. Very impressive!

What a great experience. Being claustrophobic the idea of becoming a wine cork was not appealing…read more The wide bore MRI WAS GREAT!!!! Being 6'2 and 350 pounds MRI's have been very traumatic for me. But these machines took that away

Professional and friendly staff. They have an open MRI machine that is better than a regular MRI…read moremachine for those who are claustrophobic. The procedures went well. They tell you by microphone how many minutes each procedure will take. I highly recommend.

Patient centered practice in contrast to fill-in-the-blank medical bureaucracy…read more The staff cares about the human beings who appear at their door.

Why take x rays if your not going to get the results the same day or even the next day. 37 hours…read morelater I'm still waiting. Might have to go to urge care. Total waste of my time and money

I came here for an advanced MRI on the angry knees today. Note to self, do not (I repeat) do not…read moreuse the Navigation app. on cell phone to find this place again. It got me in the wrong freaking place! It took me nearly an hour from Arnold to get to this place. There are clear directions on the map that the doctor's office provides. Use those & not the dreaded GPS. The staff were very very nice. Typical of any healthcare facility to have an insane amount of paperwork to fill out. I jokingly said to them that I would gladly provide a thumb drive of my health info. for them to download. In any case, the physician's assistant (methinks) did the injections perfectly. I hate needles. I can't watch anyone give me injections. Gives me the heebie jeebies. Just a pinprick. Small needle. Simply awesome! The bad part of this experience was that the order did not contain the word "MRI." So, they had to call the knee doctor's office for a brand new order for insurance purposes. I had to wait & wait. Total time spent at this facility: about 2 hours. The headphones that they provide does not drown out the sound of the MRI machine at all! I would much rather prefer this sound than the sound of a barking dog. It is incredibly cold (a bit tooo cold for this zero fat skinny bitch) in the room. The blanket provided some comfort. All in all, awesome staff & facility. Parking is plentiful.