Quality of care and great office people. Discovered I had sepsis called an ambulance and I was…read moretaken to the hospital.

Not so urgent care. For the amount of time I sat in the exam room, i felt like i was in the…read moreemergency room. I put myself on the waiting list at about 7:40am, they don't open until 8am. I ended up being 8 in line. I was then moved up to number 9 in line and stayed at there for quite some time. Once I showed as 2 in line, i headed to their location. I wasn't seen until about 10:20am. Once in a room, i sat in there for about 20-30 minutes before anyone came in to acknowledge me. I got my vitals taken, and was told the provider would be in shortly. The provider came in about 20 minutes later, did an exam and said they were going to run an EKG. A gentleman popped his head through the door and asked did i give a specimen a moment ago. That specimen was provided when i arrived to the facility and i was told to leave it on the counter( with no identifying information on it). That seemed quite odd, being that another patient could've left a specimen, and they could have easily gotten mixed up. Another tech came in to do the EKG, then proceeded to tell me she was hooking up an IV. I wasn't told i was getting an IV. I like to know all of the services in getting from the provider, not the Tech. The tech stated I would be getting fluids. Once she left out the room, no one came back to the room until 20-30 minutes later to ask if i had my fluids. Fluids free flowed for about 1.5 hours. My husband had to go into the hallway to tell the tech that my fluids were done and that my IV was back flowing blood into the line. The tech came in and unhooked me, but proceeded to say the IV has to stay in until the provider comes back to see me. The provider came and said labs were fine, she was writing prescriptions, and discharging me. Another 20-30 minutes passed and I just told my husband to go ahead and go to the car. Maybe them seeing him leave out the room would speed up them bringing me discharge papers. It definitely did the trick. I was on sight at this location from 9:30am-1:40pm. I will NEVER come back to this location.

This facility in the chesterfield valley is a gem. You are in and out very quickly depending upon…read morethe type of scan they need to do. The staff is courteous and friendly .

From the time you walk in till they time you leave, hands down the staff is so caring and friendly…read more I was nervous but being able to sit up was amazing. I felt like I was driving a race car lol. Highly recommended!!!!

They were precise, professional and Lonti and hammy down within an hour and the price was right.read more

I came here for an advanced MRI on the angry knees today. Note to self, do not (I repeat) do not…read moreuse the Navigation app. on cell phone to find this place again. It got me in the wrong freaking place! It took me nearly an hour from Arnold to get to this place. There are clear directions on the map that the doctor's office provides. Use those & not the dreaded GPS. The staff were very very nice. Typical of any healthcare facility to have an insane amount of paperwork to fill out. I jokingly said to them that I would gladly provide a thumb drive of my health info. for them to download. In any case, the physician's assistant (methinks) did the injections perfectly. I hate needles. I can't watch anyone give me injections. Gives me the heebie jeebies. Just a pinprick. Small needle. Simply awesome! The bad part of this experience was that the order did not contain the word "MRI." So, they had to call the knee doctor's office for a brand new order for insurance purposes. I had to wait & wait. Total time spent at this facility: about 2 hours. The headphones that they provide does not drown out the sound of the MRI machine at all! I would much rather prefer this sound than the sound of a barking dog. It is incredibly cold (a bit tooo cold for this zero fat skinny bitch) in the room. The blanket provided some comfort. All in all, awesome staff & facility. Parking is plentiful.

I gave an extra star because they were able to get us in for an emergency visit. We brought our 9…read moreweek old shorkie puppy here for an emergency visit in hopes of finding out why he wasn't eating or being as active as he normally was. the staff was ok, but when it was time to go back to the exam room, she pointed and told us where to go.... idk, I just felt like we should have been escorted back seeing as that it was our first time there. The vet hadn't even assessed our dog before telling us there was nothing he could do. He literally walked in the room and started talking about how there was "nothing he could do." There was no empathy shown; he literally told us the dog was going to die and ran down his pricing for cremation services. -___- I was just taken aback at how he showed no remorse or anything for us and our dying puppy. Our 4 & 5 year old children were present, he didn't even take that into consideration either.

The vet and staff were friendly and helpful. I loved the decor and local vibe. Our dog had an issue…read morewith allergies, and the vet was very kind, thorough, and knowledgeable as he diagnosed and prescribed a solution. The whole experience was straight forward, including the cost. No hidden fees or price gauging. We'll be back!

We had a few scheduling problems but the staff is very nice and professional. They worked around…read moreour schedule and got us is. The facility is very clean and and LaDonna at the front desk was so friendly. She offered to make us coffee and made us feel right at home. This is a great place to come for your MRI

Mammogram screening time. Speedy check in if you go in MyChart and fill out your online check in…read morelink. Staff is always friendly, welcoming and helpful. I love how they communicate the process in real time . Gentle to the touch and speedy. Process takes a total of 2o minutes tops. Ladies stay informed. Results comes same day usually in your MyChart messages.

It was time for my mammogram I've been going here for about 5 years. They are friendly and…read moreattentive. The waiting room is inviting. They have warmed robes so you're not freezing while taking your exam. I was in and out in about 20 minutes.

The care is still good in terms of kind, professional staff. What has changed is the definition of…read more"urgent care." Appointments are preferred, and no walk ins are accepted after 4:30, as I discovered yesterday. If you're in the SSM system, you can make an appointment through MyChart, which is great. They have access to your medical information. And for me, the copay is the same as my primary doc--much better than going to the ER. It's just navigating the schedule to actually get in that may be tricky, depending upon how urgent your need is.

Well the urgent care is bad too, this time I was at the imaging center and they're horrible too…read more I had an appointment since the end of December, I show up today, the front desk gets me all signed in and set up then comes over to me after I've waited about 15 mins and tells me 'I sorry, I didn't know, we don't have any CT techs here today'. This place is such a joke. Then they say this gal will get you rescheduled, so I sit down with her, after about 5-7 mins of her just staring at her computer, I ask her what's up. She says, 'Well,, as you can probably tell we have a CT tech problem and I can't find any on the schedule anytime in the near future.' She says ' You're probably better off just going to the hospital and have them do one'. Well I won't be looking for anything from them anytime soon.

I have been going to Metro since 2005 when diagnosed with breast cancer. They are considerate and…read morecaring.

This location is centrally located, with plenty of parking, even though the parking lot is small,…read moreit's attached to various businesses in a strip small also surrounded by corporate buildings. The staff is friendly and helpful, easy to schedule appointments and obtain times and dates tat work best for you. They definitely work with you if you have balance due after insurance pays or even you do not have insurance. They are always willing to offer a payment plan that works best for you. The office is quiet, neat and clean. One of the best parts is that you leave knowing your results without having to worry. Check-in in easy and hassle free, you ae able to pre-check-in on your phone or in-office using one of their tablets. I have not experienced long wait times, I'm seen within 10 minutes or less after checking in, in and out with ease.

Quest is my preferred lab for my insurance. Scheduling an appointment is quick and easy. This…read morelocation was clean, and quiet. Upon arriving i checked in from the comfort of my car, and was sent a text to come inside. I was called to the back and went through check in with a worker. And then led to another sitting area. The young lady came to get me for my labs. She was polite, calming and got me in one stick.(I appreciate one and done)!!! Kudos to this location and the staff for doing excellent work and giving great service!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.