I was having some issues with my gaming rig. I brought it to a place that is pretty well…read moreestablished in the Hudson Valley and the guy told me that he could not figure out what the problem was. By a stroke of luck, I was able to find Nick at Ask A Nerd. Told him what my issues were and he was willing to take a look. Not only was he able to find and solve my issue, he also optimized my computer so that it would run more efficiently. Nick is very thorough and detail oriented. Communication with him is great. He keeps you updated at every step of the way. Haven't had an issue the PC since it was in Nick's hands. I can't recommend him enough. Top notch service, prices are more than reasonable and his is quick to answer your questions or help out after the service call. Can't ask for much more.

Nick is great! He came to our house the morning after we called to help us with a software problem…read moreand other issues with our desktop. He is very knowledgeable, fast, and pleasant to work with. His prices are very reasonable. He is also going to install a new hard drive for us as our old one is slowing down. Highly recommended!

Fast service. Their tech was done cleaning my PC before I finished my lunch and only cost me $40 I…read morewill happily recommend them to anyone trying to get their computer fixed on a budget and with time constraints. They were easy on the wallet and the watch. I am getting a new computer soon and will call them to transfer the data from my old PC to my new one.

My laptop was HACKED! and I didnt have time to wait for geeksqads 7 day turnaround time so i took a…read morechance on this guy. it took 4 hours! He backed up my data, did a clean install of windows and put all my files back on the system for 150 bucks. i thought that was Very reasonable because geeksqad wouldve charged 250 or more for the same services. Saved me alot of BS. the guy who i talked to offered to pick up & drop off the computer for free, but i had to leave in 30 mins so he had to work around me. he was there in 15 mins. nice guy, well mannered. he answered some questions i had about losing my files while he seat-belted the computer into the back seat of his car. i literally talked to the guy for about 5 mins and gave him my cell phone number to call when he was done. that was around 10am and he called me just before 2pm to let me know it was done, everything went well and what time should he drop it off. i was very happy and told him i was back home. he was over in 15 mins again and helped me connect to my wireless network. i asked him for some business cards for friends and he had 5 cards in his shirt pocket so i took them all. its rare and hard to find an experience like this. very minimalist, straight to the point, dirt cheap and professional attitude he also gave me some very reassuring text updates during the 4 hours he was working on the laptop. i dont know if evrything just happened to work out perfect for me but i recommend highly :)

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

At first I was a bit skeptical especially since I live far away from this place and would be…read moresending my memory card there by mail instead of actually going in person but I called the place and spoke to I believe Larry who explained the whole process to me and made me feel reassured. My memory card was literally broken with missing pieces and there were pictures of numerous trips my parents did to Europe years ago and those pictures were pretty much priceless. I tried everything to try to get them myself but was unsuccessful. I was able to get back pretty much all of the hundreds and hundreds of pictures!! The service was very fast and at a great price. I would definitely use this place again and again no questions asked!!

Excellent service! My hard drive suddenly stopped working (I wasn't able to access my files) and it…read morehad my entire life on there. I was desperate for a company to recovery my files, and I came across Data Recovery New Jersey. What set them apart from other companies is that they fix hard drives IN HOUSE, meaning they do not ship it out elsewhere to get fixed. I wanted to hand deliver my hard drive directly to the source, and I was able to do that. Larry was great to speak with, he's super knowledgeable and helped me understand the possible issues & how they'd go about repairing it. From speaking via email to meeting in person, he was very thorough and made me feel like my hard drive was in good hands. The repair took around 2 weeks (I wasn't in a rush to get it repaired, I told him it can be put on the back burner as long as it got done). I had him ship my recovered data back ($20 shipping fee, $70 for a new hard drive for him to put my recovered data on), and HALLELUJAH he recovered all my missing files!!!! I am forever grateful to this company, they legitimately brought back all my precious memories.

Jon, the propreitor of this reliable business is an honest, highly knowledgeable and more…read moreimportantly very reliable professional. He was able to repair my work laptop which died a painful death. In one day Jon was able to recover my files and family pictures and repair my laptop and enhance my hard drive with a new one double the size of my previous one. Jon's prices are very affordable and he is very meticulous. I highly recommend calling Jon at Computer Repairs Long Island for all you computer maintenance and repairs.

Jon is extremely professional and highly knowledgeable in his field. I strongly recommend his…read moreservice.

Absolutely atrocious company to deal with under the new leadership, I believe by Cyber Guardian…read moreConsulting Group. Terrible customer service, was hung up on several times for threatening to post my company's displeasure on social media. Escalated the situation to Mark at Cyber Guardian who instructed me Alexandra at HRT would contact me back. When she finally did, she hung up on me AGAIN, this time when I asked if we could move forward and if HRT wanted to keep my company's business. LITERALLY. Stay as far away as possible!!

I am beyond frustrated and deeply disappointed with the appalling service we received from Hudson…read moreRiver Technologies. For years, this company provided exceptional support, and we trusted them completely with our IT infrastructure. Unfortunately, since their recent change in ownership, that trust has been destroyed. The new management demonstrated a shocking lack of professionalism and accountability. They refused to transfer access to our Microsoft365 account, effectively holding our business hostage. As a direct result, our email service was shut down for five full days. For any business, this would be disruptive--but as a healthcare provider, this is completely unacceptable. We rely on timely communication to access up-to-date medical records and respond to patient needs. This outage severely impacted our ability to provide proper care and support to our patients and clients. What makes this situation even worse is that Hudson River Technologies created the problem in the first place, yet refused to resolve it unless we paid a fee upfront as well as sign a multi-year contract for support we don't need, with huge monthly fees. This feels less like customer service and more like coercion. After years of loyalty, we were treated as though our urgent needs--and the well-being of our patients--were irrelevant. This experience has been incredibly damaging, both operationally and professionally. I would strongly caution any business, especially those in critical fields like healthcare, against relying on this company.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

As a family we have years of valuable photos and more stored on an external hard drive…read more Unfortunately we made a mistake and only had all this information on one drive. When the drive was dropped it became unresponsive. Proven Data Recovery was able to retrieve all our files for us. It's not cheap, but this is the standard price point for complicated data recovery; and I found Proven Data Recovery to be very fair, professional, and fast at getting the job done. I would recommend them.

Boris was very helpful in trying to recover lost data from my hard drive. He estimated the length…read moreof the job and despite many unforeseen issues and delays along the way, he stood by his word and charged me the original estimated fee. He responded promptly to questions, phone calls and messages. I'll certainly recommend his services to others who may be in need of software &/or hardware support.

I recently had some work done on my home office computer by Computer Solutions. More storage. New…read morehard drive. Great speed. Everything cleaned up and functioning better than it had been before. The in-home technician, Sean, was first-rate, professional and courteous. The folks in the office, namely Kristin, were also accommodating and efficient. I have found my new computer "go-to" company . . . Thank you.

First rate service on my old desktop PC. This technician is highly knowledgeable, thorough,…read moreprofessional, courteous and friendly and offered quick service at a very fair price. In addition, when seeking a replacement part he spent the time to seek for me the best possible value so that I wouldn't unnecessarily overpay for the part. It was a genuine pleasure to discover and work with Techcarepro and would hire him again without hesitation should the need ever arise. Highly recommended!