This place is the pits! I stopped over this morning when they had zero business taking place. I…read moreasked nicely to borrow a wrench to adjust my sit and was politely told by the service person that they are required to charge 10 dollars for me to borrow a wrench. Totally unacceptable and ridiculous. I will not be going back.

Kind, nice, accommodating, reliable and professional personal. We will definitely be backread more

Commack Bicycle is the BEST!! We bought bikes here 20 years…read moreago and they have lasted all this time in great shape. We just brought one in for a new tire and the guy could not have been nicer. He did a great job fixing it quickly and correctly. Very fair price too. This is a well run business and I highly recommend it. Awesome job Commack Bicycle.. thanks so much.

I have been a customer of Commack bicycle since I was as young as I could remember. I was made a…read morecustomer initially because my father had been one. Over the summer I went to Commack Bicycle to see if there was a bike I could afford and get back into riding. Upon arrival I began speaking with John who works there and was full of information and enjoyed learning about some of the bikes and in particular a fuji he was showing me. John was honest and open about the bike and that it had been traded in and that it was a good bike and it was actually a 4 year old model. I test rode the bike and fell in love with it, and so John was able to give me a fair price and tuned it up again for me before I picked it up the next day. I LOVE THE BIKE and it was a great experience.

My office and I went on a tour with Long Island Bike Tours for our annual summer outing August…read more2013. Not only was the tour a value (it included bikes, helmets, wine tastings, lunch, non-alcoholic drinks, and snacks) but also Tom, the owner, and his team were very accommodating to our strict schedule (we had come in from the City). He worked with us every step of the way and was very responsive. The tour was lovely and even paced. The wine was good (I got two bottles). We got personal attention and even a car to accompany us throughout the tour. We all really enjoyed the experience. Good wine, a nice relaxing bike ride, and great customer service. You can't go wrong.

Gifted my daughter with a North Fork Bike Tour...it was the perfect gift and we both enjoyed it…read moretremendously. Everything is provided to make this tour go smoothly - even rain ponchos! Our guide was professional, considerate and sensitive, mindful that Mom (me) had not biked in ten years. The roads traveled were absolutely beautiful, off the beaten path, so we got to enjoy scenery and neighborhoods that we otherwise would never get to see. The wineries were fun, the catered lunch was delicious, and the experience was awesome! Another bike tour is certainly in our future...

They know their e-bikes here! What a wonderful experience from start to to finish. They whole store…read moreis so well organized and well stocked you know you will be well taken care of. I took home an Urtopia Joy Carbon and can't wait to zoom through the streets of New York.

The best place to get a bike! I had gone to a local store but they were a bit pushy and trying to…read moreget me to make a purchase right away. I ended up going home and researching other bike shops. Lo and behold - Bicycle Planet. I called them on the phone and they were able to tell me the inventory they had. They also answered a few questions I had about a kids bikes (this was a present for our son's birthday). I decided to take a little excursion to Syosset to check it out in person. When I got to Bicycle Planet, a guy named Diego helped me. He went over their different options and brands. The orange and blue Specialized I was looking at at the original bike shop was $80 cheaper here. All of their bikes were competitively priced. I picked out the Giant brand bike for my son because red is his favorite color. It is a beautiful and well-made bike. They were able to add on the training wheels for me since our guy is just learning how to ride, but he's getting the hang of it pretty quick. And of course - what bike would be complete without a silver bell? Once I had selected the bike, someone in the tech/assembly department spent a good 20 minutes or so inspecting the bike and ensuring its safety and that everything was in good working order. Diego brought it to my car and helped me get it into the trunk of my car - would definitely love a bike rack in the future especially for when we ride as a family because I think we all want new bikes now! Plus, Diego said that the bike purchase comes with a year of free tune-ups which is pretty sweet. The look on my son's face when we surprised him with this bole was just epic. And the service here at Bicycle Planet is top-notch. If you're looking for a new set of wheels, this is the place to go.

I asked a bunch of questions, they were very patient and courteous. They have great prices on…read morebikes, great shop. Thank you so much for your help!

Owner has more knowledge of the Bicycle business than any place on the island and prices are more…read morethan fair because he'll explain options & an educated customer sees value in purchase.

These people are fantastic! Wonderful service and everything you need, plus bicycle repair and…read morecool t shirts!

Great variety of fire island items! Convenient hours! Pleasant atmosphere! Something for everyone!read more