Booked this tour for myself and friends to celebrate my birthday and I couldn't have been more…read morepleased. Planning the tour was easeful with a couple of calls and email exchanges between Alexa, Nicole, and myself. Although we booked the winery, brewery, and lunch option...time got away from us and we seemed to skip the brewery but it was still a full day. The lunch was absolutely incredible! The farm stand was outstanding..we purchased some fruit, honey, and baked goods..the pie!!! The pie was life changing. Thom and Nicole were the perfect guides and the ride was blissful! Although there are no proper bike lanes I never felt unsafe and the drivers were very courteous. Rose Hill Winery was intimate and absolutely breathtaking with fabulous wines. We rented the hybrid bikes and I was a tad nervous (about the speed) but the bikes are very easy to control. I can't wait to do more tours with East End.

Looked around to find the best bike tour and was thrilled when I came across East End Bike Tours…read more My daughter spoke to Nicole and scheduled a date and time. She was extremely pleasant and answered all our questions while giving us highlights of what our day would entail. When we arrived we (family of 5) were greeted by Mike our fun/amazingly knowledgeable Guide and Steve who made sure we were hydrated/photographed... he was always near, driving his support vehicle in case we needed to take a break from biking...btw my son got stung by a bee and he had his first aid kit ready to go!!! Our day started out rainy which they were prepared with ponchos (thankfully not needed) stops at stunning wineries where we had fun with trivia questions as well as fun facts... stopped at a picturesque beach to have an oil tasting paired with a delicious picnic lunch set up that was perfect...continued to an orchard to pick peaches that were amazing! Stopped at a gourmet chocolate shoppe where we purchased instagrammable chocolate. Steve made sure our purchases were kept cool in his car so we didn't have to lug anything around and our chocolates didn't melt because he stored them in a cooler. They thought of everything!!! The premier North Fork tour was perfect for us and we highly recommend it. Ended our tour with ice cold towels that my daughter expressed was a great touch to a long ride. We would like to thank Nicole, Mike and Steve for a memorable day and the pictures that were taken will be printed and put in our album to be remembered forever. Thank you for the memories!

They know their e-bikes here! What a wonderful experience from start to to finish. They whole store…read moreis so well organized and well stocked you know you will be well taken care of. I took home an Urtopia Joy Carbon and can't wait to zoom through the streets of New York.

The best place to get a bike! I had gone to a local store but they were a bit pushy and trying to…read moreget me to make a purchase right away. I ended up going home and researching other bike shops. Lo and behold - Bicycle Planet. I called them on the phone and they were able to tell me the inventory they had. They also answered a few questions I had about a kids bikes (this was a present for our son's birthday). I decided to take a little excursion to Syosset to check it out in person. When I got to Bicycle Planet, a guy named Diego helped me. He went over their different options and brands. The orange and blue Specialized I was looking at at the original bike shop was $80 cheaper here. All of their bikes were competitively priced. I picked out the Giant brand bike for my son because red is his favorite color. It is a beautiful and well-made bike. They were able to add on the training wheels for me since our guy is just learning how to ride, but he's getting the hang of it pretty quick. And of course - what bike would be complete without a silver bell? Once I had selected the bike, someone in the tech/assembly department spent a good 20 minutes or so inspecting the bike and ensuring its safety and that everything was in good working order. Diego brought it to my car and helped me get it into the trunk of my car - would definitely love a bike rack in the future especially for when we ride as a family because I think we all want new bikes now! Plus, Diego said that the bike purchase comes with a year of free tune-ups which is pretty sweet. The look on my son's face when we surprised him with this bole was just epic. And the service here at Bicycle Planet is top-notch. If you're looking for a new set of wheels, this is the place to go.

We seriously didn't plan on taking a tour on bikes. We were approached by a nice gentleman with a…read morehorse on his bike. After he proposed to us about what the tour is about and prices, we agreed to do it. Mainly cause I underestimated how huge Central Park is. We both never been to Central Park and wanted to see the most we could. My friend is a huge Sex and the City fan and got a guided tour of where the filming was. Our tour guide is so knowledgeable and outgoing. I loved learning from him. Once we were done, he was going to take us back to where he found us - in front of the restaurant. We talked to him in dropping us off at Fifth Avenue. He agreed only if we paid him a little extra. We didn't mind since that was our next destination. Overall, great experience. Didn't expect to do it and spend the $$ but loved it. 178/2019

Last minute decision to see Central Park in a quick hour. Well worth it! There was a 2 hr option to…read moredo the entire park, but it's February, it's cold, and figured most notable landmarks are on south end of the park. Kader was our driver/ rider, they have these hybrid bikes so your driver isn't gasping for air while giving you the tour. Blanket for the cold weather and the meeting stop was at Starbucks on 55th and 7th, Wife was happy. The Park was beautiful everything and more you'd imagine it would be from seeing the park on TV Shows, Movies, and pictures. Kader made the ride comfortable with his knowledge and personality, and being from Chicago, if I cane back I would request Kader again.

My wife and I planned a quick, short vacay with friends to the area hoping to bike and hike and…read morepaddle some. We intended to bring our kayaks but for a variety of reasons that didn't work out. New Paltz Kayaks to the rescue. The whole thing could not have gone smoother or more pleasantly, from finding the location, to the rental process and to the couple of hours we spent on the Walkill. Richard was very helpful and with my bum knees I REALLY appreciated that he was there with a hand when I needed one getting back out of the kayak - spared me a more embarrassing moment. Good value, good people, good experience.

Rented bicycles from Craig and was not disappointed. Bikes were in great condition and easy to use.read more

Took advantage of the winter service special for a level 2 tune. Tech took the time to inspect…read moreevery component on intake.Recommended a new casette and chain and a rear brake cable. Showed me specifics of why these were needed in a way that gave me a level of trust. I logged over 1000 miles last year so no doubt I wore the crap oit of so,e components. Work was done before I could find time to pick up. Cleaned lubricated and adjusted perfectly. Prive point super reasonable. Tech said this 2012 Looks and performs like new!

First time visiting this store and was greeted when we walked in. The one and only sales rep was w…read moreanother family. While she was wrapping her sales w that family, I did look around and found something. After the family left there was zero acknowledgement. I did wait in case someone would say "any questions" or perhaps "I'll be right w you." That was not even on the script. I wasn't just browsing and was highly interested. Customer service was below average. All it takes is a few minutes in a store to feel welcomed and this one wasn't it for me.

The owner was very nice and he fixed my bike and he put new tires and I believe new tubes in it…read moreand that place is really great. I would recommend that place to other bike riders who need their bikes fixed or repaired.

Rude and condescending owner. Promised to get my bike ready in a few days. I called two days after…read morehe said the bike would be ready and said that it would take 2 1/2 weeks. He kept saying that he has other orders which were paying him more. If he was honest in his timeframe, I would've never given him my bike.

they fixed my bike and 1 day later my chain brakes Don't go…read moreto this store they overcharge and don't fix anything

Awesome spot, they have it all for bicycling. Friendly service, and answer any questions you may…read morehave. They also give you tips on maintaining your bicycle. Great selection.

Yes. They were on time and toilet were clean The staff was…read morefriendly and helpful. Traffic delayed the trip so it was an hour late

On Labor Day Monday, I took the Hampton Luxury Liner from Manhattan to Montauk. I thought the bus…read morewas going to be full since it was a holiday. It was empty. Excluding me and the driver, there were about 10 passengers. I had two seats to myself. And speaking of seats, they were very comfortable. There was decent legroom (I'm 6'1"). Initially, I couldn't find the outlet. I eventually discovered that it' was hidden under the seat. And unlike the Hampton Jitney, the bus wasn't covered with a tacky looking wrapping. The bus left Manhattan at 1 PM. It was scheduled to arrive at Montauk at 4:15 PM. It arrived at 3:28. And with that said, the ride was far from perfect. The bus was as bumpy as a school bus. It was pure torture. The driver seemed like he didn't want to be bothered. He wasn't mean, just apathetic. Other than checking in people and announcing the stops in a soft voice, he said nothing. I paid $34 which is reasonable. The Luxury Liner doesn't run nearly as frequently as the Jitney or LIRR Montauk branch. Furthermore, you don't get the VIP treatment like on the Hampton Ambassador. If you're looking for a no frills experience and you don't care about comfort then the Luxury Liner is ideal.

People were super nice, but service and pricing and need work, I went in to get a new derailleur…read moreand shift cable and was originally quoted $70 and 45 minutes of labor, came back after hour and a half with no text and was alerted that I needed a new hangar after the job was done and the price jumped up to $180, I'm disappointed that I wasn't told about it to save myself some money.

Will and his shop are excellent. Very knowledgeable, very helpful, friendly and always quick to get…read moreus in and get things fixed. I would highly recommend them. Better than any of the bike shops in the area in my opinion!