Totally screwed up by Honda engine rebuild! Had to have it redone by another motorcycle mechanicread more

I have been using Billy as my mechanic on and off for the past 10 years on my various scooters. He…read moreis a very competent technician and has never failed to solve any problems that I've had.

Spent thousands and thousands of dollars here , Bought a set of cone valves $4000+ and they were…read morenever correct , would blow through the stroke no matter what you did with them , they were not setup correctly , took 3 years off from racing , contacted dave to PAY HIM to fix them , he did nothing but belittle me and talk down to me over the phone , putting words in my mouth , saying I was looking for stuff for free , but I was not , I was trying to pay the people who built them to get them dialed in and setup correctly , Dave has a major attitude issue , and when he's trying to sell you on the 4000 dollar forks , he's nice as can be , buy suspension from someone who understands moto , these are setup for woods and will not work for moto , I'll pay a professional to make them right !

These guys are the best, if you're looking for the highest quality husquvarna dealership look no…read morefurther than hutch motorsports. I've been in here multiple times to get parts, and had my bike serviced here a couple of times. Their customer service is outstanding and their selection of motorcycles and parts is unbelievable! All around an excellent experience to even just to step in the door. I wish more businesses could be like these guys!

Very helpful they have a little bit of everything if they don't have what you need they'll order it…read moreplus they have riding gear boots,helmets,pants. Just a great little business to have around

This place is a hidden gem. I own a 2003 Yamaha Big Bear 400 ATV. The float failed, causing gas to…read morefill the motor and crankcase. I brought the carburetor to Kevin's Cycle. They completely cleaned and rebuilt the carb using Yamaha OEM parts. I have to say, it is running AMAZING! The cost I thought was very fair. (Considering a new OEM carburetor would have been 3x the price.) I will definitely do business with them again. If you haven't tried them, give them a shot. You won't be disappointed.

I've been riding motorcycles for decades. After years of getting beaten up by Sportsters I resolved…read moreto get a touring bike. So I perused Craigslist and found several Road King Classics in the Mass/RI area and took a day trip up there. If you want to buy a used motorcycle, in excellent condition, at a fair price, go To Todd's Motorcycles in Bellingham, Mass. It's worth the trip. Walking into Todd's is like stepping into a biker toy store. There were literally dozens of bikes all in pristine condition. We worked with AJ whose super chill manner and knowledge were both refreshing and invaluable. We looked at an '04 Lava Red Road King Classic with 9146 miles on it. It was cosmetically perfect and AJ had maintenance records all the way back to when it was new. I'm stubborn however and had to go check out the other options I'd found but they didn't come close. We called him and told him we'd take it. From the time we walked in, to the time my taillights crossed his driveway maybe took 15 minutes. The price listed is the price we paid, which, based on the comparable bikes in the area, was very fair. They don't do accessories, they don't collect sales tax, they don't provide temporary tags. What they do is provide high value motorcycles, at a fair price with a seamless transaction. Oh and he even gave us t-shirts.

Great place loaded with low mileage late models. No pressure, just plenty of info and time to…read morebrowse. Visit the corp dealerships, test ride there, then go to Todd's to find a nice shape used ride for a great deal. One month after buying there, couldn't be happier.

He knew more about my ktm than anyone I ever met including the local "reputable " ktm dealer …read more Little did I know even a simple oil change on these bikes can result in catastrophic failure if you dont know exactly what your doing. Thank god I asked him some questions before I attempted it and just gave him the job to do because it's not like changing the oil on a cr80 or any random 2 stroke dirt bike.... He went above and beyond in my opinion and saved me money and time which is most important. His attention to detail is impeccable and there is NO PLACE I would ever bring any of my bikes except for Mike's!

Finally got Dante CVO fixed better than new. Changed out my entire clutch system , switching…read morefactory cable clutch to factory hydraulic clutch ( i don't give s shit about your opinion on hydraulic ) adding Rekluse clutch slave easy pull. Had to travel to https://www.facebook.com/share/191mKzwXPw/?mibextid=wwXIfr. These guys are on point. Traveling 4 hours each way to Rhode Island to leave my bike was not in the plans but believe me it was worth it. these guys can build engines and do technical work than no other dealer can. Richie the owner and master mechanic with Vic service supervisor top notch engineer (way over qualified to work at Harley but its his passion) were on point. If get there tell em Sean from New York sent you

Nice folks, they treat you better than family! Warm smile,…read morecare and concern about how and what you are doing. Who could ask for more from a dealership? Stop by to gear up or fix up it will be time well spent!

Called my local HD in Pawtucket and their service department wasn't even giving out appointments…read more Called Russ' and they said they prioritize warranty work and to drop it off when I could. I drove right over. To my surprise, they said they would look at it to make sure it wasn't a setting error before actually checking it in for service. Sure enough, they switched the setting and corrected the error. I was out of there in 10 minutes. They're now my dealer for everything. Id rather travel and get good service than go a mile from home for none. Thanks

In early Spring of this year I purchased a 2024 Tri Glide, got a nice deal on both the price of the…read moretrike and add ons including luggage rack, bumper, etc. Great sales experience! 6 weeks later I took delivery. Prior to delivery I also purchased handlebars, heated grips & extended cables and lines. OSHD Parts Staff was FANTASTIC in helping me chose the parts both HD and aftermarket. I enjoy doing my own maintenance and installs. However, I had a couple of questions during the install of the handlebars which OSHD Service Techs provided me with the info I needed. When the Service Tech says that they will call you back, The actually do! Kudos to them. Lastly, when I brought my Trike in for it's 1000 mile checkup the Service tech made several adjustments correcting some factory settings! Very haapy with service! Added note: I keep my trike immaculate and when I got it back from Service it was spotless. Not even a fingerprint!

Hey people of Southern Mass and RI, if you are looking for anything motor sports related, you…read moreshould give Poole Motor Sports at least the chance to earn you're business. Here's my story: I was looking to purchase a new 2011 Yamaha Stryker. The 2013 models were due out in a few months so this an older version, but a few dealers still had some kicking around the shop. I also wanted to test ride it, as I was doubling the CC's from my previous bike. I live in Boston where no one in a 35 mile radius would even think about letting you take one out. So I made a few phone calls: Dealer 1: " I don't "exactly" allow test rides. First we negotiate the price of the bike and if all goes well, then I'll let you take it out for a spin before you sign." Dealer 2: "The manager is out today and no one can make that decision. Call back tomorrow or Wed" Poole Motor sports: "Sure, come down today. Just give me three hours to prep a demo" STAR 1! After a hassle free jaunt around the block, I could have just put the keys on the counter and walked away. There was no pressure, no sales pitch. In fact, I had to approach Ted and express interest in making a purchase. STAR 2! Ted and I start talking numbers. He honestly admits that he's motivated to move this older model off his lot. No BS about how its a popular model that everyone is looking for and that's why he got extras (Got that line of crap from another dealership) Also, not once does he have to take my offer to a sales manager or a back office. Why you ask? Oh yeah..Ted is the owner of Poole Motor sports. I'm dealing with the top guy. STAR 3! We can't agree on a number and I'd like to do a bit of shopping around, but at this point, Ted has earned my respect and I want to do business with him, so I promise him, I'd at least give him the chance to match any offer I get. And I walk out the door with no pressure and a hand shake. Later that day, I call him back with some of my offers and he matches the best one I got. The next day, I drive the 50 miles back to Poole Motor sports with my old bike to trade in and a bank check, just in case we can throw together a package. His guys take my old motorcycle for a quick ride and an inspection and within 15 minutes, Ted offers me top dollar for my trade. With the Yamaha trade-in incentive going on, I end up getting an extra $500 on top of that for a number that I was more than comfortable with STAR 4! During the closing process, Ted and I finalize the numbers and never once does he even mention extended warranty or pre-paid service agreements. None of that extra crap that a dealer usually tries to add on. In short, I ride off into the sunset with my brand new bike. STAR 5! The only negative thing I can say about Poole Motor sports is that it is too far from my house. Not that anyone can fix that. I can't write about his service dept or parts/accessories, but if he was closer to Boston, I would definitely give Ted and his team a chance to impress me with those as well. In short, if you are within 20 mile radius of his shop, you should consider Poole Motor Sports for any of your sporting needs. I doubt you'll be disappointed.

I didn't realize I forgot to review Poole back in April. I would've likely given them 4 or even 5…read morestars then. I only realized I never reviewed them now as I intended to revise my comments and lower their rating. So here's my story.. In early April, I discovered that Poole still had a leftover 2010 Kawasaki Ninja 250R in blue. I had just signed up for the CCRI beginner rider's course, but I bought the bike anyway; Kawasaki discontinued the beautiful color for 2011 and the price was good. My experience at Poole then on that day of purchase was great. The two men working the shop were friendly and I didn't feel shunned or looked down upon for being a novice to motorcycles. They helped me get everything set up and I was on my way. They even installed a fender delete kit for me before delivering the bike to my home. Then we fast forward. At this point, I don't see myself going to Poole for anything. They have been sporadic and lukewarm to my email questions, at one point simply replying to a question with a one-word answer, "No." Does that sounds friendly or professional to you? Not to me. Just a week or two ago, I finally got to start the bike up and practice in my neighbood with my newly-acquired permit. The bike wasn't starting properly. An email inquiry to Poole was met with them saying it might not be a warranty-covered issue and they dragged their feet at the prospect of coming to pick up my bike. Don't worry, Poole. If you even bother contacting me back with a pickup time as you stated you would days ago (but haven't), I'm going to decline. Thankfully, one of my coworkers is very handy with machines and is going to take care of it for me. Should I need anything in the future, I think I'll be going to a closer (and hopefully more enjoyable to work with) competitor.