Great service had my bike in for tires and maintenance reasonably priced and did a great jobread more

The inspection stations local to me in Plymouth were out of stickers, so I took a ride down to Cape…read moreCod Choppers for an inspection. The soft-spoken gentleman who helped me was a nice guy. He noticed that I had an antifreeze leak, and I quickly identified the source. He offered to top off my coolant reservoir and wouldn't take any money for it. I would definitely go back and hope they continue to flourish.

Hey people of Southern Mass and RI, if you are looking for anything motor sports related, you…read moreshould give Poole Motor Sports at least the chance to earn you're business. Here's my story: I was looking to purchase a new 2011 Yamaha Stryker. The 2013 models were due out in a few months so this an older version, but a few dealers still had some kicking around the shop. I also wanted to test ride it, as I was doubling the CC's from my previous bike. I live in Boston where no one in a 35 mile radius would even think about letting you take one out. So I made a few phone calls: Dealer 1: " I don't "exactly" allow test rides. First we negotiate the price of the bike and if all goes well, then I'll let you take it out for a spin before you sign." Dealer 2: "The manager is out today and no one can make that decision. Call back tomorrow or Wed" Poole Motor sports: "Sure, come down today. Just give me three hours to prep a demo" STAR 1! After a hassle free jaunt around the block, I could have just put the keys on the counter and walked away. There was no pressure, no sales pitch. In fact, I had to approach Ted and express interest in making a purchase. STAR 2! Ted and I start talking numbers. He honestly admits that he's motivated to move this older model off his lot. No BS about how its a popular model that everyone is looking for and that's why he got extras (Got that line of crap from another dealership) Also, not once does he have to take my offer to a sales manager or a back office. Why you ask? Oh yeah..Ted is the owner of Poole Motor sports. I'm dealing with the top guy. STAR 3! We can't agree on a number and I'd like to do a bit of shopping around, but at this point, Ted has earned my respect and I want to do business with him, so I promise him, I'd at least give him the chance to match any offer I get. And I walk out the door with no pressure and a hand shake. Later that day, I call him back with some of my offers and he matches the best one I got. The next day, I drive the 50 miles back to Poole Motor sports with my old bike to trade in and a bank check, just in case we can throw together a package. His guys take my old motorcycle for a quick ride and an inspection and within 15 minutes, Ted offers me top dollar for my trade. With the Yamaha trade-in incentive going on, I end up getting an extra $500 on top of that for a number that I was more than comfortable with STAR 4! During the closing process, Ted and I finalize the numbers and never once does he even mention extended warranty or pre-paid service agreements. None of that extra crap that a dealer usually tries to add on. In short, I ride off into the sunset with my brand new bike. STAR 5! The only negative thing I can say about Poole Motor sports is that it is too far from my house. Not that anyone can fix that. I can't write about his service dept or parts/accessories, but if he was closer to Boston, I would definitely give Ted and his team a chance to impress me with those as well. In short, if you are within 20 mile radius of his shop, you should consider Poole Motor Sports for any of your sporting needs. I doubt you'll be disappointed.

I didn't realize I forgot to review Poole back in April. I would've likely given them 4 or even 5…read morestars then. I only realized I never reviewed them now as I intended to revise my comments and lower their rating. So here's my story.. In early April, I discovered that Poole still had a leftover 2010 Kawasaki Ninja 250R in blue. I had just signed up for the CCRI beginner rider's course, but I bought the bike anyway; Kawasaki discontinued the beautiful color for 2011 and the price was good. My experience at Poole then on that day of purchase was great. The two men working the shop were friendly and I didn't feel shunned or looked down upon for being a novice to motorcycles. They helped me get everything set up and I was on my way. They even installed a fender delete kit for me before delivering the bike to my home. Then we fast forward. At this point, I don't see myself going to Poole for anything. They have been sporadic and lukewarm to my email questions, at one point simply replying to a question with a one-word answer, "No." Does that sounds friendly or professional to you? Not to me. Just a week or two ago, I finally got to start the bike up and practice in my neighbood with my newly-acquired permit. The bike wasn't starting properly. An email inquiry to Poole was met with them saying it might not be a warranty-covered issue and they dragged their feet at the prospect of coming to pick up my bike. Don't worry, Poole. If you even bother contacting me back with a pickup time as you stated you would days ago (but haven't), I'm going to decline. Thankfully, one of my coworkers is very handy with machines and is going to take care of it for me. Should I need anything in the future, I think I'll be going to a closer (and hopefully more enjoyable to work with) competitor.

I have been using J&G Performance shop for a number of years now, the crew here has always been…read moreimpeccable with all my service on my Yamaha FZ1, The owner, John, is very friendly & personable and always takes time to chat about my bike as well as, well, quite frankly how things are going for me in general. I would strongly suggest this shop to anyone who values trust & quality workmanship re: your motorcycle service needs. Dan McHugh

Stay away from this place. My ATC left with more problems than when I dropped it off.read more

I had a leak between the rim and front tire on my 05 Harley Sportster XL883R and so I called around…read moreto find someone who would fix it. I got a bunch of different estimates, some over $300. The Harley dealer in Everett recommended I buy a brand new tire to fix the problem even though my tire had about 200mi on it. I heard about Rahns through word of mouth from a couple of Harley owners so I decided to take a ride down to see him. After pulling the tire off my bike and identifying the problem he had the most logical idea to fix it, just throw a tube in it. He charged me $82, 3 times less then anyone else. I was in and out in no time, the whole fix took maybe 30minutes and he had a chance to look the bike over for any other problems. I know there are a lot of places in the area to take you bike to have fixed but I'm sure Rahns is the best. Not only is he friendly he is extremely thorough, honest and passionate about what he does. Most dealers simply look at your odometer and throw a service package at you. Rahn is much different when he takes a holistic look at you bike then recommends only what you really need. There is no doubt in my mind that I will only get work done at Rahn's and I recommend him to everyone in the Boston area. Oh yea, and if your looking to add some extra power to your bike hes got the parts, know how and a dyno right next door.

Love the vibes in this shop. These guys are equipped to do anything with motorcycles. Forget the TV…read morelegends, Rahn's is the real deal.

RUN!! DO NOT TAKE YOUR MOTORCYCLE HERE! They don't deserve to be an authorized dealer!…read more My motorbike had an over heating issue and the coolant overflowed on the highway, so I stopped immediately and towed the vehicle to Dunbar since they were the closest dealership at that point and I spoke them over the phone, they seemed really co-operative. BIGGEST MISTAKE EVER. As soon as I took the motorcycle in, the attitude of the owner changed, he became insanely condescending and rude from get go. Tom Fournier is the owner of this shithole, he said he won't be touching my motorcycle that week since he had a lot of vehicles he was already working on. I asked for an ETA, he mentioned I cannot give you an ETA but as soon as I inspect the motorcycle I will give you a call. He called me 4 days later and mentioned it'd cost me $750 (5 hours of labor) just to inspect what the problem might be. I had never heard or seen someone charging so much just to diagnose the problem. These were his exact words "I can inspect it for $750, but there's no guarantee the motorcycle will be fixed maybe this is the finish line for it and I won't be able to do much". My bike just has 18K miles on it and is in pristine condition, serviced 2K miles back. I genuinely didn't trust him anymore to leave my motorcycle with him, so I called several other dealers in the area, everyone of them quoted $250 for inspecting the issue. 1 hour later after my research I call Tom again saying I want to take my motorcycle off of your hands before you work anymore on it what's the bill amount at right now. He legit quoted me $750!! "If you want to take it out of the dealership now it would cost you $750", when I asked for breakdown of the work he had already put in, he asked me wait and didn't call me or pick my calls for the next 4 days. After 4 days I went all the way to Brockton to check in person. Again the same, "I have already put in the work, so you take it now or later it's going to be $750"! So I asked him to check the issue anyway. 2nd biggest mistake!! He took 2 more weeks, no calls, no emails. Again I went to the dealership to check the status, he just mentioned they have ordered parts to fix the issue. Until this point he had not taken any authorization from me to order the parts and he hadn't mentioned what the labor charges were going to be and had started fixing the issue, at least according to him. At this point I felt stuck! I don't have any means of commute other than my motorcycle, so I kept mentioning please do this as quickly as possible, it's been 3 weeks already and I have been renting cars everyday. Again no updates for another 2 weeks. Finally after a month I went back again, they mentioned they were waiting for one more part and that's it and that it would be ready in a few days. After 5 whole weeks they call me and tell me that the issue is fixed and told me the bill amount it $2.3K! Yep, for a mere overheating issue he took 5 weeks and charged me 10 hours of labor and got the bill to $2288. I went to pick my motorcycle up, I didn't question any details about the issue itself since I knew he was gonna jump at me for it unprofessionally. When I asked how I could pay the bill he said up to you, cash or card. I paid with my credit card, without informing anything to me he charged me extra $75. Yep, after having been overcharged for an overheating issue he also charged me $75 for using my credit card, when I had debit card and cash too. I'm Indian, I don't know what preconceived notion he has about our race, when I asked him why he didn't even mention about the CC charges his exact words were "You can pay this for sure, what's your salary? I'm pretty sure you earn more than me" and in the process of doing this yelled at my father too, who wasn't even part of the conversation. I have never walked away from a seller this angry or dissatisfied ever. I would have given him -ive or 0 ratings if that was even possible.

Had an interesting experience here. I was having issues with…read moremy BMW motorcycle so I called to see how much it would be to get it checked out. They told me it would be $250 to diagnose the issue. I brought it over and dropped it off and confirmed how much it would cost. I got a call a few days later saying it's one of two things that could be wrong with it and it would cost me $800 to fix. I said I'd think about it and the owner said I had to pay that amount - no questions. I said no, I'll just take my bike and give you the $250 we originally agreed upon. When I went to pick up my bike, it was literally in pieces. I was baffled. I took my bike back and after a month or so realized maybe there was a miscommunication so I called him back to get it fixed and over with. I told him, go for it but if it costs more than the bike is worth (about $4000) then don't bother. He then fixed it and tried charging me $4500. I told him to keep it. I went over there and signed the title to his name. It was just an overall bad experience. Not sure if it was miscommunication or he's actually a bad person. Either way, that's not how you do business.

I want to say thank you to Tim for his honesty and great work that his crew did on my 2014 Lexus…read moreRX350. I had a few places saying that I needed a complete new transmission due to the shuttering that was happening. But Tim suggested that I just do a Torque converter change and I could sabve a lot of money. Well I did !!! What was going to cost me anywhere between $6000-$9000. only cost me $3000.00. it has been over a month and I have absolutely no issues at all. Thank you Tim and all those who work here! Great work!! 5 star all day long!!!!

Tim and his dad Joe always make sure the team dose a great job. This is my 3 trans job (multiple…read moretrucks) and was done on time quoted and in the price quoted. For a family business you can't get better service than what they deliver. Thank you

Great spot this is my local parts dealership they can get you any parts that you need for any Honda…read moreGreat service they also offer labor to repair anything That you need done on your bike they take excellent care great place

Great place to shop all things Honda, and they've also been able to help me out with hard-to-find…read moreparts for my vintage Yamaha and Honda bikes. Tons of NOS parts with a very knowledgeable staff. Service has been great, too. Highly recommend!

BEWARE! Whatever you have repaired at this shop will need to be repaired at a qualified motorcycle…read morerepair company. I brought my motorcycle in for an inspection sticker. I was told it needed a new front tire. They ordered & installed it. When I brought my motorcycle to the Harley dealer for regularly scheduled maintenance they informed me the front tire was put on backwards. There is an arrow on it to show which direction it is supposed to rotate. PLYMPTON CYCLES DOES NOT HAVE CERTIFIED TECHNICIANS OR QUALITY CONTROL!

I sent my Harley Davidson Street Glide in for repairs after a minor accident. Brandon knocked it…read moreout of the park. Fit and finish far exceeds expectations every time. I always am happy when I have work done with Brandon and his team. They are fantastic from start to finish. Highly communicative and collaborative with the customer and go above and beyond with the details of work. You can see that their is pride in their work along with heart.