When travelling to Knoxville for work, I wanted to keep up with my spin classes and decided to try a few studios. I was very impressed when I walked in as they had it decorated very nicely for the fall season and also had really cute merch! The studio itself was larger than some of the others I've seen and was well laid out. The class itself was just OK as the insturctor seemed to constantly be changing the gear and didn't get into a groove. With that said, the instructor and other team members were all very friendly. While I did prefer a different studio within Knoxville, I would go back to this one on occasion if I lived in town! read more

I will start by saying that my beginning experience wasn't great, I'd probably rate it a 1 star if it was based solely on that. My friend and I wanted to try a different type of exercise class and came across CycleBar. They offer your first class free--however trying to get this offer and apply it to the class of your choosing was a struggle for my friend and I. When we couldn't figure out how to sign up with the free class for the day and time we wanted, I tried calling the studio to get some help. I called several times but no one answered and their mailbox was full so I wasn't able to leave a message. Then, I tried emailing them since on their answering machine, they said that if you need more immediate assistance to send them an email. So I did that, but I still didn't get a reply. My friend ended up just paying the $30 fee for the class to get it over with. Then, when I read other reviews and saw others had the same issue AND that they were turned away when they arrived, I was pretty nervous about what to expect. My friend and I made sure to arrive 20 minutes prior to the class like the confirmation email/text said. I noticed though, that the sign at their check in stated that new riders must arrive 30 minutes before class but they will allow up to 20 minutes prior--so if you're a new rider here wanting to try a class, just keep that in mind! We were able to check in and get our gear when we arrived without any issue. The three girls working there that morning were all helpful and showed us where things were and helped my friend and I get set up on our bikes. We had a lot of fun in the class! Katie was our instructor and she was really cool and super friendly! The class is a great workout. My friend doesn't get to workout at a gym or anything on a regular basis--I'm a former fitness trainer and workout in my home gym 5-6 times a week. She and I were able to do this class, have fun and have similar stats, so this would be a great class for people of all exercise backgrounds! I'm not sure I'll sign up for a membership right now, but I know my friend and I enjoyed our experience and would like to come back again. Hopefully we can continue to have good experiences that will make us feel comfortable with committing to any kind of membership, but after the struggles we had to get into the first class and still didn't receive any assistance, makes me a bit hesitant. If the business works on improving their customer support outside of class, that would make the overall experience more positive. read more

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Love this place. Great mood is guaranteed. The membership is very affordable. Highly recommend.

Such a great experience! Ebony is a great coach and was very motivating and empowering. Good environment!

I was very excited to try out cyclebar as I saw the many good reviews, but I was not even able to join a class. Because of work I have a very varied and last minute schedule and so I signed up for my first class last minute. I get one text from Cyclebar stating that I needed to arrive 15-20 min early. Unfortunately I was busy and did not read the text until I was leaving. I want to preface and say that I fully take responsibility for not arriving there 15-20 min early - however never have I actually been turned away in all of the spin studios I've been to and told that I could not actually join the class at all since I had passed that 15min mark. I did not get a courtesy 2nd text, or a phone call stating that if I was not able to make it to the class 15 min early I would not be able to join. I felt very judged the minute I walked into the studio..maybe because I don't look like everyone there, but I hope my story can warn people that if you don't get there 15 min before your first class you will be turned away. It also seems from another review that this has happened before. read more

This place was fantastic! Visiting from NY and dropped in to take a class with Kristen P. Kristen was an amazing instructor, so motivating and friendly! And Jessica was by far the friendliest person I have ever encountered at a cycle studio! Beyond accommodating and so hospitable! Jessica for sure made my experience comfortable being a first timer at this location! Highly recommend cycle bar a great cycle experience with no attitude! read more

CYCLEBAR - Cycling Classes Near Me - Knoxville, Tennessee

The workouts are great, sure. But the unfortunate part of this business is all they care about is money. They will scam you into paying for more of a membership than you believe you sign up for. If you sign up for any type of membership, make sure the employee signing you up goes through every part of the contract and has it in writing. I committed to a 6 month contract and they charged me for month 7 and 8, demanding I must pay because I wasn't aware that it would charge me for those even though I signed a SIX month contract. I was not aware of these circumstances and cannot believe they won't refund. Unwilling to work with you for sure. read more

I am obsessed with this place! It is so much fun and the staff have been incredible. If you are looking for a place where working out is fun this is the place to go! The music is always fun and the teachers will keep you pumped up the whole time. This isn't your grandmother's spin class! read more

Terrible customer service! I called several time and left my name and phone number and Never returned a phone call. We had an issue with our subscription and was mislead by one of their employees. read more

Tried to give CycleBar a second chance after the customer service had significantly decreased from past experiences but unfortunately the mismanagement and policies that border on theft reminded us why we cancelled in the past. I restarted a membership for my husband as a gift and he was charged two $25 charges for "missed" classes in the first week of attendance despite the fact he has the record of class statistics that show proof of his attendance after he checked in at the iPad kiosks for classes. Jenna "the manager" refused to refund the charges and when I questioned whether there was someone else I could speak to about the charges, she responded there was no one "above her" I could speak to and blamed my husband for improperly checking in to the studio. I would not recommend this establishment, it was well run when it first opened but has gone downhill. Also, if you currently have a membership, I would check your credit card statement because I can only imagine this practice is a way to collect additional revenue. read more

CYCLEBAR - Cycling Classes Near Me - Knoxville, Tennessee

So much fun and a great workout! I saw a lot of progress in just a couple of months and always look forward to my next ride. It is always clean and the staff is very professional and friendly. read more

For the first time in my life, I'm actually excited to workout! Always fun, affordable, and has a great atmosphere

I've been a member at Cyclebar Knoxville for a month now, and I've had a wonderful experience. The staff have been very kind and helpful! The instructors are all great and seem to really care about the success of the riders. And very encouraging. I would recommend trying out this location if you're looking to try out indoor cycling! read more

I was unimpressed with the service. I ordered an apple martini when I sat down and didn't get it until my check came. Our waitress, Shannon, was inattentive and only refilled our drinks once read more

I was invited to Cyclebar by a friend and was very excited to experience the hype. She called and got me set up, and I was impressed by the responsiveness of the staff because shortly thereafter, I was texted to please book my ride, and text back if I needed any help. I followed the link and set up my ride. I noticed the waitlist was quite extensive, so I texted back to make sure I had a spot, because I practice in Maryville, and I did not want to drive to Knoxville to be turned away. I was assured I had a spot, and to please arrive 30 minutes before the start of the class. 45 minutes later, I was texted again by a different staff member, asking to know my availability because they would love to get me set up for my first ride. I responded again saying I would be there for the 5:00 class. At 4:00, I saw my last patient and raced to get to Knoxville. I walked in to Cyclebar at 4:40. The girl who greeted me was very friendly and took my temperature- and I told her it was my first time. She asked my name and searched for it on the list and was having difficulty finding it. A manager of sorts was sitting in the corner and found my name on the waitlist- she quickly said you don't have a spot. When I told her that I had been told I had one, and showed her the texts, she said well you're not even off the waitlist, and you have to arrive 30 minutes early to show you how everything works and you're late. So we're going to have to reschedule. I explained I had just rushed from Maryville, and I got there as fast as I could, and to please reconsider. My friend arrived to check in and showed where I was signed up and even gave the bike number. The manager quickly snapped that it didn't matter because I was late and I was told to be here 30 minutes early, and I was turned away. It immediately became apparent to me that in this franchise, the right hand does not know what the left is doing. Additionally, the managerial staff has no interest in gaining new clients. I had a bike reserved, yet instead of trying to show me how everything operates in 20 min vs 30 min, the manager chose to shut me down and tell me I didn't adhere to a STRICT policy that I didn't know even existed. At the very least, I expected average customer service for the premium price. I was sorely disappointed. read more

Poor business practices. Don't join. 30 day notice to cancel membership turned to 61! No way to appeal. Jenna the manager even had proof of my stop date and billed anyway for a completely unused month. read more

Get in, get sweaty, and get happy! CycleBar Knoxville is a constant source of love and inspiration in my life. It has brought me the most genuine friendships from the community that spends 45 minutes sweating together. Everyone builds each other up, inside and outside of the studio. read more

Awesome place for cycling the instructors are so friendly and all have different styles of music and way of cycling. The room is very interesting when looking at the lighting and how they can control everything from up front. The locker area is kind of small and I def see this place being booked all the time so that would be the only down side is kind of feeling crammed to get your stuff after a class but if they just have it scheduled so people who finish a class are not interrupted with people coming into a new class it will be perfect. Very glad this place came to Knoxville. read more

This was the best workout class i've ever been to!! So much energy, the people were very nice, and the studio was amazeballs!! Ive never really enjoyed working out in the gym, i get bored so easy, but cyclebar was so much fun! I definitely was not the best there (honestly i could have been the worst) but i still felt comfortable and welcomed and no one made me feel bad for not totally killing it. This class kicked my ass but i'm ready for round two!! Let's go cyclebar bearden!! read more

I started attending cycle bar in August 2019 after my husband and I were stationed in the Knoxville area on military orders. A week after moving here, I my husband was off for duty and I was alone in a new place... no friends, no work, nothing really! I found cycle bar after our realtor recommended I try it and I was instantly impressed by how sweet and helpful the staff were and how amazing the culture was! I loved the workouts and lost about 16 pounds in 3 weeks!! I felt like I'd found a great group of people. I was shortly-there-after diagnosed with my 3rd cancer reoccurrence after a trip to the ER shortly after a ride. I was devastated because I had made so much progress with my health and weight loss at cycle bar and was loving every ride. My whole family knew I was going to classes and having so much fun! I reached out to the general manager Jessica, to let her know about my current health issues and she was 100% willing to work with me. She suspended all payments on my account. Offered any assistance she could, and said they'd be there when I was able to come back. I've now been cleared by drs. To return to CycleBar, pending surgery, and Jessica reactivated my account within an hour of me letting her know I was cleared, and welcomed me back with open arms! After my first class she came up to me and asked how I felt, I told her, "I felt like I was gonna die, then I felt like I couldn't finish, then I felt like I might fall off the bike, but now I feel great!" Her response was, "you know what, I had the same feelings. But we did it!" I love CycleBar and all it stands for and CBKnoxville is one of the best workouts I've ever had! Thank you all!!! read more