We ordered a Trike on line. Longmont Bicycle assembled it. Chris was great. It was a gift and he…read moreactually got the trike to our home without my husband knowing. He went the extra mile when we had trouble riding it. Returned to the house watched us try to ride and solved our problem. What incredible personal service.

Unfortunately, I had a different experience than most other reviewers of LBC:…read more I ordered a bicycle on their website for the price listed. The next day I was informed the price for which I hit 'Pay Now' and for which I received a confirmation and an order# was inaccurate. To complete the sale there would be an additional charge of ~$239. I offered to meet them halfway and pay more than their advertised price plus I offered to waive any maintenance/tuning program they offer with new purchases. LBC declined. They refused to honor their advertised price. Informed me I would need to pay $1,948 for a bicycle I thought I had already purchased on their site for $1,684 the day before. All this being said, after we could not come to an agreement, the sale was indeed cancelled and I was not charged. However, it is frustrating I was unable to complete my purchase at the advertised price, particularly after offering a reasonable compromise.

I love that they pick up and drop off. It was quick and easy, and my bike is ready to ride! thanks…read moreguys!

From the owner: At Two Brothers Bicycles, our focus is on family and neighborhood riding. We are here to help make…read moreyour bicycling experience the best possible. Give us a call to set up a repair.

Fernando was professional, friendly and fast. The work was superb. I thought the price to be fair…read more A top notch mechanic. Note that this is a service shop. You will not find rows of shiny, expensive bikes or clothing. This is where you go to get your bike properly serviced and maintained.

Very nice people work here. An added bonus is that they know bikes and how to fix them. While…read moreyou're there, try some delicious treats and brews at their bar/cafe.

I had a bike that needed new tires installed. Dropped the bike off during mid November of 2020 with…read morethe tires and tubes required. Was told it would take a few weeks, but they would call me when it's ready. I said no rush, it's winter time and I won't be needing to ride anytime soon. After a few weeks had passed, I never heard back. I called multiple times. Left multiple messages with no returns to my calls. I stopped by multiple times, to find a hand written note on the door says they're closed. Which contradicts their business hours posted online. Fast forward 4 months later to March of 2021. Not a single effort was made to reach out to me. Finally, I walk in on a day they happen to be open. I sh*t you not, I see the bike is sitting exactly where it was left 4 months ago, untouched. The associate said, I'll jump on this right now and have it ready within an hour. I said calmly "cool, I'll grab some lunch and come back." I came back 2 hours later, he was sitting behind the desk doing absolutely nothing, and the bike still wasn't even touched!! I literally had to say I'm going to wait right here and watch you do this, so I can take my bike home. He did it in 15 minutes. The phone was ringing like crazy, with no answer (figures). Not one apology, or explanation was ever given. I wasn't charged for the labor, but Jesus.. How do you expect to survive running a customer facing business without doing the absolute bare minimum of effort to meet expectations?

Dana is the man. Fixed my pedal issue in a minute and wouldn't charge me for it. Support this…read morelocal shop!

Visited the shop and experienced quick and knowledgeable service from the staff. They had lots of…read moreexperience and feedback on their products, and gave me a great deal on a used bike! The employees were very friendly and easy going, like swinging by a mom & pop shop.

I've been a customer of Louisville Cyclery since I lived in Sagamore, before the fire and before…read morethey moved across the street. This used to be a great shop. Small town vibe, fair prices, people you wanted to give your money to. That shop is gone. Since the move, the prices have gone through the roof and you get nickel and dimed for everything. I stopped bringing my bike in for tune ups two years ago because the cost stopped making sense. Today sealed it. They charged me $32 to add two links to my chain. That's $20 labor to "install chain" plus $11.98 for two SRAM power links. Thirty two bucks to clip two links on. I get that parts and labor cost money. But this is a shop that has quietly priced out the everyday rider who made it what it was. I live in Erie now and there are better options closer to home. Won't be back. Its too bad, because the owner has always been a great guy when he's around.

Brian and his team are awesome and do awesome work. I do most of my own maintenance but whenever I…read morehave something I can't figure out, I immediately head over there. I have unnecessarily complicated Hope components and these guys are more than happy to tolerate them. I always seem to learn something new as the mechanic comes out and talks me through what he did when I pick up the bike, which I enjoy (usually learning how I messed up haha). Super friendly guys, down to chat about bikes, give accurate estimates on turnaround time, super fair prices. Great LBS.

I went in to get a flat tire repaired and was charged $35. When I asked why I was so expensive the…read moreowner said the price of tubes had increased when I looked into the price of tubes the increase was not enough to charge $35 to change a tire. You would think that the shop owner would care more about the reputation of the bike shop and making an extra $15. Unfortunately capitalism is alive and well in the bubble.

I have been looking for a bicycle for a while now; I've looked online, at used bikes, and visited…read morevarious stores but none ever seemed to jump out. I live just a few minutes from Derby and decided to stop in on a Saturday about an hour before closing time. The interior was much bigger than I expected, and the floor is packed with bikes, gear, clothing, and other types of equipment. I was greeted right when I walked in and explained that it's been a while since I've owned a bicycle, so there has been a lot of advancement that I've not really kept up on. I don't know much about the details of biking other than the basics, but Bill (at least that was the name on my receipt lol) was super nice and explained everything to me in a way that was easy to understand. After a little back and forth, I ended up purchasing a Specialized bike in a really pretty sage green color. Bill explained the warranties, their commitment to servicing their bicycles, and even let me know that they're always happy to help or answer questions that come up after you begin getting more acquainted with the bike. While bicycles have become a lot more expensive since the last time I owned one, I'm very happy with my purchase! I took it out that evening and it was a ton of fun. The seat is a bit uncomfortable, as many probably are, but I'm so happy to finally have a good bike that fits me. Definitely appreciated the help and I would recommend this place to anyone that might be in the market for a new bike!

I have my Jamis Quest serviced at Derby since 2021 & they never have failed me at this shop! Every…read moretime I pick it up, I simply wonder if I purchased a new bike as Derick's work is spectacular! Al's customer service is wonderful and their leadership is top notch! At Derby Center you know exactly why these guys do not leave their positions as they hire only the best! Thank you for never letting me down, gentlemen! Respectfully, Roberto