Vlad is phenomenal! He was very helpful and quick to respond to all of my concerns/questions I had…read moreafter returning from travel & experiencing intensive itchy bites with concern for bed bugs . I appreciated the time he took to explain everything. I highly recommend Windy City Bed Bug Specialists!

I used Windy City Bed Bugs back in 2015, outstanding service. I got reoccurring bed bugs after…read morereturning back home from a hotel stay/trip. I called out Vladimir(Owner), once again, his honesty, and outstanding service is unbeatable. If you're unfortunate to get bed bugs, I highly recommend you call Windy City Bed Bugs.

Easy and fast communication. Quick and thorough appointment. Provided detailed report over the…read morephone. Very professional and solved our problem in 1 visit.

We have ants and silverfish problem in our house…read more Emil did a great job with the customer service, very helpful, responsive, and gives a pretty good rundown what would be expected. The price is pretty reasonable, especially for 2 pests, and not overcharged as other companies. It comes with 2 visits, 2 weeks apart from the first. However, the on site experience was not as great as mentioned. Technician came, went to spraying right away, and it felt like he was in a rush. Did not really check what might be the cause of the infestation (would not be an easy thing to investigate, but we did not really see the effort to find the cause). We see a great reduced number of ants, but still see a few lingering around, not as concerned number as before, but we feeling better about the ants. Also, 2 weeks after the second treatment we keep seeing silverfish back even after the treatment and trap was applied (they mentioned the number might increase the following week/10 days after treatment due to them trying to leave the premises, or longer since the treatment is pet/child safe product and it might take a bit to work). After the 2 visits, extra visit/treatment will cost extra, even with some pests coming back. - Giving a 5 stars still since they gave me a full refund due to my dissatisfaction with the service on site. Treatment did not do as well to the my pests situation, but great customer priority, owning up to their words, and honesty overall.

Not only did they not "resolve" our mouse problem, but the communication was abhorrent. We had to…read morecall them over and over, then they would cancel at the last minute. Don't waste your time or money with this company.

I called this company on Thursday, January 22, 2026, looking to set up an appointment. They said…read moresomeone would come by Friday, January 23, 2026. At 2:57 p.m. on January 23, 2026, I sent a text: "Hello. I was just wondering if we are still on today's schedule? I realize the weather is awful and perhaps all appointments today were cancelled. Thanks." I received this text back at 2:59: "Good afternoon... Yes, your appointment is still on. Thank you. Omar Resolve Service Desk." Never heard from them again as of Saturday morning at 9:39 a.m. I would have understood if appointments were cancelled because of the weather. It was brutal out yesterday. There was no communication at all. I should have listened to the other reviews.

The best. Highly, highly recommend for your pest control needs - service is incredibly thorough and…read moreAhmed truly does care about his customers. He guided me through everything he was doing and what I needed to do to supplement the treatment for the best results. No additional infestations to report here!

Great customer service and communication. Eddie is very knowledgeable and informative regarding the…read moreproducts he used in our home. Very easy to get in touch with and great at communicating arrival times, etc.

Have used Crow Pest Control for a few years now. They're always really easy to work with and arrive…read moreon time or ahead of schedule. They've been easily able to separate my unit services versus the HOA building services, making payments a breeze. Definitely recommend reaching out if you're having any issues with pests.

When I find a great contractor, regardless of task, I always enjoy spreading the good word. I had…read morerats running around my patio. Despite my DIY efforts, the numbers were multiplying going back to last fall. Turns out the primary rats nest was just across my property line under the neighbor's garage two feet away. Robert arrived and immediately demonstrated an encyclopedic knowledge of all things rat. He assessed the problem, developed an action plan, and proceeded to kill nearly 40 rats. With their population at or close to extinction, we are moving into the "exclusion" phase of properly plugging up the burrows so no rats can come back to set up shop. Responsible, accountable, highly skilled and professional in all respects. When I expressed impatience that the process was taking too long, he calmly and authoritatively helped me to understand that the process required time to first kill all the rats before then plugging the burrows. Exceptional service!

We reached out about a rodent problem in our new house and within 48 hours, Eli had given us a call…read moreand found a time to come inspect our house. He did a very thorough walkthrough inside and outside, gave a really helpful explanation, described all of the solutions to address our problem, and answered all of my questions! As a first time homebuyer, the idea of having a pest / rodent problem is scary but he gave us exact steps to take, explained what was going on, and made me feel much more equipped to deal with the issue.

Eliazin is amazing. We had a rat situation in our backyard that was totally out of control; several…read morecolonies using it as a transit hub, tunnels everywhere. He did his "rat proofing" treatment, sealing around our entire fence. He was so thorough and kept coming back day after day to clear the traps, and make adjustments and improvements. He really went the extra mile for us. To be honest I was skeptical about "rat proofing" in Chicago, especially considering the numbers we had running around, but he came in April/May, and we haven't seen a single rat back there since and have been able to enjoy our space this summer. Absolutely worth the price. He is also very nice, communicative, and easy to work with. Highly recommended!

I couldn't be more impressed with Don and his services. I had a mouse infestation that had become…read morepretty substantial by the time I decided to call on a professional versus attempting to deal with it with traps, glue boards, etc. Don made time to come out for an inspection within just a couple of days. He was incredibly thorough and communicative throughout the process. He inspected the outside and found where the mice where getting in and sealed that up. He found several spots where the mice were staying and trapped and baited appropriately. He is also certified to use materials that other exterminators are not (I did my homework). He pinpointed all of the spots, sealed (even as far as pulling out the fridge and foaming where the floor guy left gaps when he install the hardwood) and trapped and within 3 visits we are COMPLETELY MOUSE-FREE!!' (Anyone who promises accomplishing this in one visit is simply not being honest with you!!) On top of all this, he's a super nice guy! He was not only conscientious about us having a small dog, he was even super quiet when inspecting our attic because the stairs were right next to the nursery where our newborn daughter was napping. Seriously, I can't say enough good things about Don. My wife and I couldn't be happier with the exp and the results. Thanks again, Don.

Don is the man!! My apartment had a hornet nest inside my bathroom exhaust vent. Don was on-time,…read moreprofessional and exceptionally informative about the situation and communicated with my building management right away on what they needed to do for our unit.

I never thought in a million years I would need a pest control service. However into my evening I…read morehear a noise in my kitchen I thought at first it was my daughter and quickly realized it was not. Went to inspect turned on the light and to my shock there was a very large rat on my stove. I was beyond scared, grossed out and unsure of what to do. After calling over 30ish 24 hour emergency numbers I found this angel of a company. Craig the owner hurt the tears and frustration in my voice and came out to help me. He even spent time talking to me to keep me calm. I hope I never need the service again but if I do I will always call him. 10/10 recommend

Ants are a yearly problem in our neighborhood, so we became accustomed to seeing a few here and…read morethere inside the house. But when a swarm of flying ants invaded our bedroom one night last summer, I called as many exterminators as I could. Craig was the first to offer help over the phone and schedule me for the following day. He treated the outside and inside of our home and explained the entire process while working. He is courteous, thorough, and professional. In this time of COVID, he wore a mask, booties, and stayed socially distant throughout. We didn't see ants again in the house the rest of 2020. This year, we called him at the first sight of ants. Then when a family member needed help with rodents, we called again. Brandi picked up regarding the rodent treatment and thoroughly explained the process and pricing over the phone. Once again, Craig was timely, friendly, and continued to deliver excellent service. Knowing what kind of peace of mind Craig & Brandi provide, money is no issue. That value is unparalleled, and I would recommend Royal Pest Elimination to anyone looking for ant/rodent services.