- Save Your Dogs from This "Resort"…read more Do NOT be fooled by the word "resort" in this place's name. What my two dogs received was nothing short of a prison sentence -- and an expensive one at that. Their 5-day stay cost me more than my own vacation at a resort in Galveston. I did my due diligence. I visited the facility in person before booking. It looked beautiful, the staff seemed attentive, and the other pet owners coming and going appeared happy with their experience. I left feeling confident my dogs were in good hands. That confidence was a mistake. I paid for an XL suite so both dogs could stay together and have a comfortable, resort-style experience. I also paid for the "Gold Social Play Package" for BOTH dogs -- their most expensive package. What I actually got -- documented on their own camera system -- was day after day of my dogs sitting in a pee-soaked suite. I watched live feed videos. It was not a one-time accident. It was the entire stay. The suite was not being cleaned; my dogs were simply living in their own waste. In five days, I never once saw them out of that suite for more than 10 minutes -- and that brief time out was not even to clean up the filth they were sitting in. I paid a premium for social playtime and received none of it. When I picked them up, their blankets, their toys, and they themselves reeked of urine. It was immediately obvious they had been in that mess for the duration of their visit. Both dogs had a clean bill of health from the vet right before drop-off. Since coming home, they have been vomiting and having diarrhea. The unsanitary conditions they were kept in are the only explanation. I do believe they were fed their regular food, which I sent with them -- so I'll give one star rather than zero. But that is the only positive thing I can say. What I cannot understand is this: I watched other dogs receive attentive, loving care during my pre-visit. I bought your most expensive package. So why did MY dogs spend five days sitting in pee, ignored and neglected? What did I do wrong as a customer? What did my dogs do to deserve less? You charge resort prices. Deliver resort care -- or don't call yourself a resort.

We've been coming here for a couple years now and the services have always been good. It used to…read morecost us $50 a night to board our dog however they've raised their prices twice in the last year and it's now just under $100. We probably wont come back unless the pricing changes.

Tracey McNichol is the owner of TLC Pet Grr-ooming services. She "offices" out of Rockwall County…read moreVeterinary Clinic. She is a fantastic lady who does a great and loving job on your pet. Let's just get that tiny detail out of the way. I have a big ol' 19 pound kitty who needs (and loves) a good haircut from time to time. He's long hair and I can just tell when he's hot and uncomfortable. In the summer I get his hair cut, in a lion cut, and I can never tell if he's strutting 'round because he thinks he looks handsome or stupid. But with the pom-pom tail, big hairy mane and boots with the furrrrrr, he just can't be beat. Now that we've moved to Rockwall I keep trying to find replacements for all my "best of" list I've used for years in Dallas. I'm picky and not going to let just any ol' gal with hair trimmers touch my kitty. I got her card from the Vet and kept it, knowing I'd need it some day. Once the summer heat set in, I made an appointment. Ozzy got his pill, was amply tranquilized and got his hair cut. She honestly did an awesome job. He's struttin' around, lookin' good and feelin' fine. She only took about 2h (would have gone quicker had he not cheeked his first dose of ACE), and he was back home drunk and sassy quick. She does dogs too, and I'm sure she'll do a great job on your pet. Give her a call! I'm very happy.

Great groomer! Treated my pup as her own and actually groomed per my instructions. Will use…read moreagain!!

I don't recall the lady at the front desk but I do wanna say that I am so grateful to her. She…read morerecommended a treat to my baby boy Zeus and he loved it. Not only that my experience was amazing. Woof gang won me over 100%.

We have had our 4 dogs groomed here a few times. The last time they came back from being groomed…read moreall acting weird. Shaking, hiding...not like them at all. The next day we were leaving for vacation and all my dogs seemed like they were okay. Our 3 year old Frenchie still was off. First night away a dog sitter told me the Frenchie still wasn't acting right and that she was shaking. Hours later she couldn't walk. Frenchies are prone to Intervertebral Disc Disease (IVDD) this we know. But our Frenchie is barely 3 and has never had any issues ever. Had to be rushed to a surgeon and they had to do surgery. Her hind legs are paralyzed. We called Woof Gang and spoke to a manager and they said they viewed the camera and spoke to the groomer and they claimed nothing happened. The surgeon said she had either jumped or fallen from something high or was hit by a car. We also noticed one of her nails wasn't trimmed at all, which to me seems like something possibly happened and they stopped and kenneled her. Another review on here said their dogs were shaking when they went to get them groomed there and they had a bad experience. Something is up with this place. There is no need to take even a chance of them hurting your dog. Just be safe and go somewhere else!

I'm very skeptical about leaving my pet anywhere especially at a boarding facility but OMG the…read morestaff was so helpful, friendly and loved my fur baby, Rocko! I would definitely recommend this place. It's reasonably priced and the care is great!! 10/10 recommend!!

Pawtham truly changed my dogs life furrever…read more Our dog Charlie was not friendly to people who weren't my husband, myself, or my daughter. He was a rescue dog we got years ago that we assumed had no possibility of changing as we had tried multiple times to break this behavior. He was just scared of other people, but because he's so adorable people thought it was okay to pet him. Charlie had a habit of snapping at people when they did this, even when we warned the people not to do it. Fast forward to Pawtham, when we moved to the area my husband and Charlie moved first while I stayed behind for several months to wrap up things at work. So he needed a daycare to take Charlie to so that he wasn't home by himself too much. He found Pawtham online and called the facility to explain Charlie's behavior problems. They offered to try and take care of him even with his unique personality. Over time Charlie actually warmed up to the staff at the facility which made us so happy and trusting to know that they took the time and care he needed. We have not taken Charlie back to Pawtham because of COVID. My husband has been working mostly from home, but Charlie is now forever changed. When we take him to meet new people now we still have to give them warnings that he might snap at them, but somehow his time at Pawtham has allowed him to realize that people are "good" again. Now instead of there being no chance of him warming up to humans, it takes him a day or sometimes just hours and he's okay with being touched by them, which brings our heart so much joy!!!! If you love your dog and want them to have someone you trust care for them, use Pawtham! You won't be disappointed!!!

Fast service and friendly staff. Open shopping area with many pet toys, treats, shampoos, etc…read more I recommend!

They always treated my Skylar like she was SUPER SPECIAL! They gave her the premium treatment as…read moreI'm sure they did with all of their clients; but that's just how well they treated Skylar, as though she was their only client.

I loved Zoomin Groomin! So easy, fair priced, and amazing customer service! Brandy was amazing, and…read moremade our Winnie feel so comfortable and so pretty! We will definitely be using them again and I highly recommend. My favorite part are the finishing touches with the bandana and photo!

Treated my fur babies like their own. They were smelling great and looking good. I am currently…read moretrying to rebook them both now

Very kind and accommodating! Provided great insight on maintaining my dog's coat going forward. She…read morehas never looked so good! Thank you very much!

Everything Went Well!! Best Pet Grooming Salon in Rockwall, TX!!…read more Monica the Owner is Amazing & works with you well on scheduling your pet for grooming!!