I am very disappointed with my recent experience at Cypress Pride Car Wash…read more I paid $50 for detailing and an additional $40 specifically for vomit cleaning, expecting a thorough and complete service. That expectation was not met. After pickup, there was still visible vomit residue left in multiple areas of my vehicle, including the sun visor area. When I returned to address the issue, I was met with a defensive response from Gabby, who stated that sun visors are not included in their cleaning process and claimed she had informed my husband of this beforehand. That is not accurate based on his interaction. He explained the situation at the entrance, was handed a ticket, and directed inside to pay--without any disclaimer or explanation that parts of the affected area would be excluded from cleaning. If there are exclusions to a paid service--especially a $40 specialized cleaning fee--they must be clearly disclosed before payment is taken. There is nothing on your website or service description that states sun visors or any interior surfaces affected would be excluded from vomit cleaning. More concerning is that the service itself was not performed thoroughly even beyond the visor. The presence of remaining residue shows a lack of attention to detail and raises serious concerns about the consistency of the work being done. I had to take time off work to return and physically point out what should have already been properly addressed. At this point, I am requesting that a manager contact me directly to resolve this matter. I expect either a proper re-cleaning of the vehicle or a discussion of appropriate compensation, as the service paid for was not delivered as advertised or expected. I hope management treats this seriously and responds promptly.

Good price for a good car wash and detail. They do a great job and quick; definitely recommend to…read moreanyone who is in the Cypress area!

I started with IShine the first day they opened and never stopped going back. Their work is…read moreexcellent. as well as the customer service it is 2nd to none. I've taken advantage of the monthly $21.00 charge and in return you get unlimited car washes. If you do this everyone will start asking you " when did you get a new car" moreover you, your car and your wellbeing will be affected for the better because when you drive from then on you get that new car feeling. No joke folks it's totally worth it.

Requested a hand wash after asking speaking with the greeter outside and confirmed that they would…read morenot use any brushes, then they used brushes anyways. Cashier was very rude and also insisted on instigating/provoking while I was on the phone instead of assisting with people in line. I would say that the customer service is very unprofessional and I would not recommend this location.

Excellent job! Very pleased with their work. Very thorough. They have great team work…read more I go there weekly!

Great service. I spoke to the manager directly, who walked me through the process. It is kind of…read morehard to find an affordable hand wash company in the Houston area. It took less than 30-35 minutes for my truck to be taken care of. I will definitely be back.

I was honestly very impressed with how fast and smooth this oil change was. I went to Mr. Detail…read moreDrive-Thru Oil Change and the whole thing took about 15-20 minutes. I didn't even have to get out of my car. Cody was the one who helped me and he was extremely kind and professional. He explained everything he was going to do, what he was checking, and even gave me suggestions for what I should do next to keep my car in good shape. The service was quick, clear, and friendly -- exactly what you want when you go for an oil change. Definitely recommending this place.

The only reason this place gets one star is because I can't give them zero…read more I brought my three-week-old German luxury car here for its first hand wash and interior detail, expecting extra care. Instead, I left with approximately $800 in damage. They chemically etched my headlights, gouged the paint protection film on my hood, chipped my infotainment screen, and somehow still couldn't even properly clean the wheels. When I returned, I was repeatedly told to come back later or the next day. After obtaining repair estimates, I simply asked for a refund and either reimbursement or their insurance information. Instead, I was told I was being "aggressive," ordered to leave, threatened with the police, and refused their insurance information. Rather than take responsibility, they chose to stonewall a customer whose vehicle they damaged. Now they'll have to deal with it through the legal system. If you care about your vehicle, take it somewhere else.

I was granted a free voucher and considering my truck simply needed a quick pollen dusting I…read morehappily accepted. It is very easy to get into and navigate around. Not sure if there is supposed to be a corporaial body assisting me with selection, but at this time, there was not so it was all self serve. The person guiding me in...lets just say didn't appear to even want to be there and no pre-spray was put on the truck. They do mean basic wash. I entered the wash which was done rather quickly...read that lightly OK-ish. Did not get the wheels or running boards clean at all. The "Drying" mechanism was like being coughed on by an asthmatic mouse. So the truck was still quite wet. Knowing I was going for a wash, I always bring my own towels. Apparently, Rodeo "supplies" towels complimentary after your wash. I visited no less than 4 drying bays and all were devoid of towels. They do have neat little cleaner and window cleaner sprayers and floor mat cleaners. But having Husky liners a simple vacuum worked fine for me. The best part was the competition being held in the drying section between who could play the loudest trunk open R&B, "gangsta" rap so loud and vulgar I would not let my kid out of the truck for their ears to be assailed, and...Tejano. This was like going to a "free" concert you would not have paid for in the first place...or gone to at all. Quite the unique combination, just not something I wished to be forced to listen to just to dry my damn truck. And I got no free assistance from my kiddo that loves helping me out for sake of their ears not being dismantled. So. The TL;DR. OK-ish wash...the truck did get wet. 0 personnel interaction so cannot rate. No complimentary towels. Had I known what was in-store during drying, I would have just left. Considering I had to respray and wipe the now dried dirty parts of the truck when I dot home...rock solid 2 stars.

ALERT!!!!!! $1.00 Special Unlimited washes for a whole month :-O…read more Then whichever monthly package you choose. They start at: $10.00 for the basic and the highest cost is $40.00 for the Ultimate Deluxe we're gonna make that car shine like it just rolled off the show room floor! Don't miss this deal! Rodeo Express also has the absolute BEST EVER vacuums, they also provide machines that you can put your carpets in to have them washed, but that is only for cloth, they will pressure wash you rubber mats for you! Tell me of another place that does that. That makes them #1 in my book. You are also provided with window cleaner.

I drove here because the reviews were better than area competitors and am glad I did. Great value,…read morenice service, comfortable lobby (they had snickers ice cream bars!) with comfy seating, and most important they did a spectacular job on the car for the mid-level wash I purchased. I was here an hour so they are not fast, which I am okay with if thorough and I was very very pleased and will return and recommend.

I really really REALLY wanted to give this place 5 stars, but I can't between the attendant outside…read morenot wearing a mask to having a car spotty dirty the very next day, would you? I drove out of my way to this car wash because I saw all the great reviews. Plus, I saw there was a nice check in deal via Yelp. I had some time to spare, so why not support a small business. The attendant was nice about the coupon and told me just to share it with the clerk inside when I pay, but no mask on? Dude? Really? During the upswing of Covid in November 2020? I kept my mask nice and tight around my mouth and nose until I exited my vehicle. Inside was nice and cozy. A TV to watch and very clean bathrooms (the highlight of my visit at this point), but no free popcorn because hey, just not a good idea to have people's hands touching anything in the Covid era. There was a little coffee left, but I came in the afternoon, so it was probably cold. I saw a few dum dums that may be of your interest, but I'm trying not to eat so much sugar these days, so I passed. J decided to sit outside so I could catch some of the breeze on the patio. I also wanted to make a call, so I thought it more polite to do so outside. I saw the guys fervently cleaning the cars and waving their towel when the vehicle is ready. I wasn't paying too much attention however because I was busy chatting on the phone to notice this procedure until after I walked over to the vehicle prematurely. I asked the attendant if the vehicle was ready but he responded, "No habla ingles." Laughing to myself, I just stood over to the side by the food trucks that are posted in the area and waited. The vehicle was so clean on the inside. They did a very great job detailing it for sure. The outside was superb, sparking even as I entered it to leave. Parking it at the house, it looked almost brand new. Despite my dislike for the attendant not wearing his mask, I saw others that did and still would have given the place 5 stars because my baby was durtttttty! The next morning however, the thrill was gone. Spotty dirty! Only thing that was clean was the tires shining and the top of the vehicle. The rest, a dusty mess! Granted, it did rain the night before, but usually a through car wash and shine with hand dry will withstand a little rain shower. This car wash visit to Colonial did not. Another wasted trip to the car wash! I'm not washing my car until 2021 or until the inside needs vacuuming at the rate and luck I've had with car wash places lately.

I have my cars washed weekly at Custom Hand Csr Wash. They do a fast and good job and my cars…read morealways leave gleaming and beaming, with a new car sparkle. Locate at Gessner at Phillipine in the Jersey Village area, next to Sunoco Gas Station.

I took my new Lexus to get a car wash in the morning and asked for an exterior car wash. The car…read morewas cleaned outside decently but they caused cracks and hole/chip damage to my front windshield. I never had them before this car wash. I notified the worker and he said it was my fault and that rocks hit my car when I was driving. Lesson learned. Never going back. Wash at your own risk.