Val our technician was excellent with his recommendations and taking care of servicing our property…read moreefficiently. We will continue to utilize Lone Star Chimney for annual maintenance. Great team.

This company has a high rating on yelp which made me comfortable to work with them. But the quality…read moreof work is poor. They were transparent with cheaper versus higher quality options. The sales phase of this job went well. Unfortunately the craftsman ship was really bad. They installed new trim with jagged uneven edges with gaps at the roof line. The end product is disappointing. Update...the company kept their word and came out same week to correct their work. I am satisfied with the outcome. Saul and team took care of my every concern and were great to work with. Thank you!

I'm very pleased with service they provide. Would definitely recommend this family owned business.read more

The folks at Texas Family Chimney Care are super responsive, very friendly, transparent about…read morepricing, and careful about making what is by nature a dirty job very clean. I reached out through their web page, and in less than 24 hours I had a clean chimney. They even did little things like cleaning the glass and cleaning / repainting the fire grate.

He was here on time. he cleaned the vent in 45 minute. I will recommend to anybody needs to clean…read morethe dryer ven.

My ducts couldn't be happier. Thanks to Stacey for coming right out. Would definitely recommend…read moretheir services.

I had several companies come out and each one said something different that I needed but none of…read morethem seemed to believe themselves. Once I got Derek out with Harky he told me everything was actually fine other than needing a cleaning, which he knocked out in 20 minutes at a fraction of the price of every other quote I got (literally 25% of the cost of anyone else's quote). If you are getting quotes more than $150-200 for chimney cleaning, think twice! I am putting their number in my contacts for anything I need later.

Our dryer vent needed cleaning - I expect it had never been cleaned - and it ran from the first…read morefloor through the attic to the roof. Technician came the day we called, service was done professionally, and we were extremely pleased with the result. Would definitely recommend and will use again without hesitation.

The owner was very hands on , explained how to work the gas fireplace and explain to us safety…read moremeasures to open the chute first so the air is ventilated up the chimney. i used a contractor on groupon, but they haggle for pricing different from agreed prices . this vendor is very honest and clean up after and the fireplace looks like new. We are a property management company and always need good honest contractor on our network. already lined up next job for them. good job!

I contacted Poppins Cleaners Fireplace & Chimney Repair after seeing positive recommendations on…read moreYelp and scheduled Caesar to assess a fireplace issue at my rental property--the remote wasn't turning the unit on. Caesar called me with the following diagnosis: "Good morning. I was able to program the remote control, and it's working fine, but that's not the problem. The pilot light ignites, but it has two sensors. The first one ignites and keeps the pilot light lit. The second sensor, when it heats up, sends a signal to the valve to open the burner. The valve is sending a good signal, but the servo motor is burned out. So the problem is the electronic gas valve that controls everything. I can do this job for $800. This includes replacing the valve with a new one, installing it, and reprogramming it, since everything is electronic." From the moment he delivered this diagnosis, he was incessant about doing the repair immediately and pushed hard for me to authorize the $800 job on the spot. I told him clearly that I would be getting a second opinion and likely going through my home warranty. That's where things took a very concerning turn. After he left, my tenant called to tell me that the remote control for the fireplace was suddenly missing. Caesar had taken it with him without any permission. I had to call him and demand that he return it to the property. Then, things got even worse. My tenant called again to say he noticed that some fireplace connections appeared to be left intentionally disconnected after Caesar's visit--presumably to make it seem like major repairs were needed. My tenant simply reconnected the wiring, and the fireplace worked perfectly with the remote right away. No $800 repair, no burned-out valve, no issue with sensors or motors--just unplugged wires. This experience was not only unprofessional, but also deeply untrustworthy. Manipulating a system to justify unnecessary repair costs and removing a remote without permission is completely unacceptable. I strongly advise anyone considering Poppins Cleaners Fireplace & Chimney Repair to beware. Based on my experience, their practices are pushy, dishonest, and potentially deceptive. Save yourself the headache and look elsewhere for a reputable and ethical company.

WOW ! Good old fashion customer service. Mr. Breeden was so accommodating in getting my gas…read morefireplace repaired. He scheduled me immediately to come out and do a complete inspection, cleaning and repair. My contractor had a plumber that tried to fix it and had ordered parts that weren't even needed. Mr. Breeden worked his magic and had everything cleaned up and operating correctly in no time with no added parts. So polite and personable, Mr. Poppins and company will be added to my list of repair professionals to call again should I need any type of fireplace repair.

Based on the very positive Yelp review already posted, I hired Mr. Poppins to service my home's gas…read morefireplace in late September 2021. He seemed like a decent person, but was unable to resolve the issue that day. He left for several hours to pick up materials at a store west of the Beltway. He was unable to get the unit up and running that day but billed me on the spot for $700 of services. Ugh. I felt really let down but he promised he would return in a few days to finish the work (with the help of his son). Sadly, when I reached him by phone several days later (I had hoped he would call me promptly to schedule a follow up trip but he did not) he told me he had to have surgery and would be unavailable for some time. I have not heard back from him (it is mid January 2022 now). I ended up hiring another firm that had no issues repairing the gas fireplace, and even suggested a few improvements. Their final bill was less than $400. I don't often feel like I was misled, but in this case, it feels like I was. I hope this is helpful to others.

Honest, reasonable and customer focused. The work was perfect. I couldn't ask for a better…read moreexperience.

Chimney inspected by H-Town. Photos taken and submitted to home owner. Price discussed and agreed…read moreon. Ill fitting, rusted chimney cap replaced with stainless steel cap that fits opening. Crack in chimney cemented closed. Chimney cleaned and cracks in bricks filled. Left area clean. Agreed upon price accepted with no down payment requested. Very honest company.

I am very pleased with the service I received from Instant Chimney! The crew did an excellent job…read moreresurfacing my chimney and adding a cap, as well as refinishing my fireplace! Everyone was so helpful and communicative from start to finish, and the entire project was completed less than 24 hours after my initial call. 10/10 highly recommend!

I called Instant Chimney on the recommendation of a friend, and they did a terrific job. My…read morechimney was capped 10+ years ago but had developed a leak. Instant Chimney was able to come a day early for my appointment and completed the work in one afternoon, repairing, sealing and repainting the chimney plus resurfacing the concrete crown that was leaking. Nelly and Jay communicated well at every step, and the team was efficient and professional.

I found Barons through a referral from a neighbor. Ted answered right away and had availability…read morewithin a week for a cleaning and inspection. When the day came, he let me know his ETA. He was a little late but I didn't mind because I was free. He came to do a cleaning but he said I didn't need it and did an inspection instead which was less than what I expected to pay for the day. I had some minor repairs that needed to be done and he did them free of charge. I had another vendor try to tell me I had lots of repairs that needed to be done that was going to cost at between $500-1500. That vendor did not specialize in chimneys so I denied it. So thankful I did and thankful for Ted to be honest with what I needed. I highly recommend Barons!

On time treats you like family well priced makes it shine it was a bird nest he was quickread more

They finished the work some person did not complete, thank you for the much needed help.read more

Presented a very thorough outline of the work to be done. We agreed on a fair price for the…read moreservices. All work was completed professionally and according to contract terms and done in one day ! The 2 gentlemen were courteous and knowledgeable.