The technician was prompt, courteous, and arrived in branded vehicle and company shirt. He was efficient and left work are clean read more

Garage Door Service Master - Garage door post repair. Tech is holding broken spring. - Garage Door Services Near Me - Houston, Texas

Easy scheduling, arrived within the planned window; and quick service with the job completed as expected.

Prompt, courteous, wonderful! Called back on a holiday weekend and scheduled for the next morning.

Devir was wonderful. He fixed our keypad and went above board to fix it. We will certainly use them again.

Dvir did an outstanding job. I requested service and they were willing to come out same day. He was very thorough and the value was unbeatable. He explained everything and he will be back to service in a year. Give them a try you won't regret it read more

Called today on a Saturday and they were here in about an hour. Finished the work in about 30 minutes. Would definitely recommend. Did a great job and professional. read more

I had to have my safety laser sensors replaced. Service was easy to book online. Dvir was very nice and professional and was able to get my garage door working again quickly. read more

Replaced both springs and cable in 30min. Timely and efficient service, highly recommend.

always professional and came quickly! I worked with him in 2024 and he was just as amazing! You won't be disappointed

I requested a quote for a spring, drum, and cable replacement. My technician David did a fantastic and quick job. The price was reasonably priced and the work came with a warranty. I would highly recommend this company & David to anyone needing garage door work done. read more

I have a double spring garage door, where one of the springs broke. David came out to diagnose it, and quoted me a price of $450 for one spring replacement, but correctly noted it's a bad idea to replace only one spring, and quoted me a price of $900 for two springs. A brand new spring and an old spring working in tandem in a double-spring setup would cause the door to twist off the rails because it's being pulled harder in one direction rather than in unison, though David did not tell me this when going through the repair options. As David was walking to his truck to get tools, $900 struck me as high, and I did a quick Google search. Multiple web pages told me the price of replacing a garage door spring is around $250. I walked to the truck and showed this to David. David did not argue "I use higher quality equipment" or "I do better work"; maybe that's true, maybe that's not. But instead he told me that the web pages were "wrong" and that no one would even give me that price. When I expressed skepticism, as he admits, he offered to replace just one spring (which, as we just noted, would cause damage to the door setup) for "10% off." If you ask around on Yelp, several shops will quote you $250 for one spring and $350 for two. The web pages were not wrong. It was not the case that no one would do the work for the price that the web pages quote. I feel I got offered the "I think you're a sucker" price. And I guess I was, because Consumer Reports says you should get three quotes before hiring someone for exactly this reason. Fortunately, I caught a vibe that saved me a few hundred bucks. Hey, I charge a lot more than others in my field; I get that, and don't begrudge someone else selling a luxury service. I'm busier than I have time for at my prices because I'm good. But I don't pretend to potential clients that they can't hire someone else at less than half the cost, and told the last guy who tried to hire me that he shouldn't spend the money on me. But I'll up GDSM to two stars because David was on time on short notice, and interrupted me at work only once with an angry phone call about my complaining on Yelp about an attempted ripoff. If I ever wanted to pay twice the going rate for garage door repair, I wouldn't hesitate to use David. read more

Excellent customer service Quality work in a timely manner.Very courteous to customer read more

They are Lifesavers!! I last minute needed my garage door fixed and he came on a Sunday to diagnose and fix my garage door. He was done in less than an hour clean simple and so helpful. Communicated the whole process and was very helpful. I appreciate your help read more

Got my garage door problem diagnosed on the same day (I called at the end of the day and David came within an hour). Got my problem fixed the next day (it was a hefty issue). David is a super nice guy, very polite, patient and explained my options thoroughly. Thanks so much! read more

I called Garage Door Service Master to quote garage spring replacement. They provided quick scheduling, great communication, and fast repair. read more

David came to our rescue extremely quick, especially since he heard the frantic in my voice. Our garage door was as stuck due to a broken spring so we couldn't even manually pull the door up. He was professional and provided us with options to fix our spring and things we can do to avoid this from happening in the future. Not only did he fix the spring but he added another one and greased all the rollers and tighten all the screws. Our garage sounds even better than it ever did! Thank you David! read more

Nice, however they are not repair man they are salesman. They only want you to buy a new garage door and up charge an extra 2k. I would find some other company... read more

The spring on our garage door broke Friday night. Could not even open the door manually. We called Saturday morning. We were scheduled from 4p-6p. We got a call that they could come earlier. Door was fixed by noon! Great service. David was our service guy. Very nice and professional. read more

Garage door service master is a very knowledgeable and professional in every way of doing and running a business and to customers satisfaction so I recommend 100% to anyone looking to get the right repairs to the garage door The value of the work is Great And the service request was Awesome and also same day service read more

Called and set up a service call on March 4, 2024 as garage door was not closing due a rail alignment issue. Tech came to house and communicated to my wife the repair would be approximately $500. She called me and even though I thought it was high - told her to move forward. I was shocked we she called me and told me the total invoice was for $1585. $695 for labor ( was told after I called about invoice that this was standard fee - even though tech communicated $500.) A pair of cables for $385 ( these can be purchased at home depot or online at Grainger for $40-$60 for the pair). A bottom bracket for $220 ( this can be purchased at home depot or online at Grainger for $25 ). The final charge was for the opener adjustment & repair bracket at $285 ( this is the opener bracket which can be purchased for $25). I called the office asking to speak with someone about the invoice. No one ever communicated the cost of the parts or an additional labor charge for the opener adjustment to my wife. I finally spoke to Mike at their office who said he would get back with me that afternoon - which never happened. After multiple calls back, I finally received a text on March 8th that the manager approved a 10% discount. The website offers a 10% discount if you schedule an appointment online - and this was not on original invoice. It has been over 3 weeks - no one has ever called to discuss the invoice and the 10% discount ( which is a joke based that is on the website and the charges on the invoice. I have also not received any reimbursement. read more

Broken garage door spring. Called this morning about 8am. Arrived at 1:40PM. By 2 PM garage back in service. Fastest turnaround I've had. Usually feel garage repair companies are difficult to deal with, but this one was great. A bit on the pricier side, but with 1 year warranty and this service I'm ok with it. read more

Called this morning to fix my garage door springs. He was able to come same day and fixed my problem in only 30 minutes. He was kind and explained the problem he was thorough and checked anything else that could be wrong with the garage door and make sure everything was in working order before he left. He also gave us a 10% discount which is always helpful when you have to pay a big expense. read more

A spring broke on my garage door and I couldn't get out. I called garage door service master around noon yesterday and they would be able to send someone out around 2 pm that same day. I was at work so I opted for next day. I got a heads up call shortly before David arrived. I decided to go ahead and get both springs replaced so I don't have to do this again anytime soon. David was super polite and explained everything to me. It took less than an hour. Super happy with this service and would definitely recommend. read more

David came out within an hour on a Saturday when we had a garage door that would not open. He had everything necessary to fix the problem and take care of some much-needed upgrades. He got it all done expeditiously and at a fair price. It continues to work flawlessly. Highly recommended. read more

My Garage Door was off track and I was unable to close it !i did a quick search for help and found this repair company that in fact, were working on my Door repair only 2 hours after I called them to request service ! All I can say is thanks ! I loved the profesionalism and results! . I will recommend your services to my family and friends! read more

David ended up being in my area and came a full day before scheduled, which was awesome. Showed him what was wrong, he told me what we needed and pricing. Everything was fairly priced and he finished under 20 minutes. Happy to have a working garage door again! read more

David was great. Very quick to respond for a day off garage door repair. He was very attentive to detail to make sure everything was properly set up after the repair. Thank you, David! read more

I highly recommend these guys for garage door service. I called them on a Wednesday evening and they came out the next day. David explained the issue to me and offered a couple of suggestions on how best to fix it. I decided to go ahead and get a new opener which he installed right then and there. He also did some tune-ups at no extra charge (lubricating the door, little adjustments, stuff like that). I'm really happy with the speed and quality of their service. 5 stars. read more

David was an excellent tech- fast and efficient. They at the door, working, and service completed before other companies even arrived to make a bid. Price was comparable to others received over the phone and there were no hassles in getting the job completed. Highly recommend. read more

La puerta de mi garage no abría y encontré esta compañía los llame y llegaron super rápido para arreglarla, un servicio muy eficaz y confiable, los recomendare con mi familia y amigos ya que tuve una muy experiencia! read more

Our garage door had a broken spring that we discovered first thing yesterday (Monday) morning; since we park our vehicles inside our garage it was an urgent situation to the start of the work week for my son. I called the garage door company I had previously done business with and they could not come out for up to two days. On the recommendation of a family friend and reading their reviews on Yelp and Google, I reached to Garage Service Master. I called and explained my urgent request to David; he came to my house two hours later. He did a complete assessment of the door, which by the way was 32 years old. I already had in mind to replace it this year due to a group of boys from a neighborhood school kicking and damaging one of the panels last year. I agreed to the very reasonable price quote for a complete door replacement and installation. Their installer, Martin, arrived with the new door by 3:30 pm and finished by 5:30 pm. I was very satisfied with their same day services from start to finish and will definitely recommend them to all my family and friends. read more

David was extremely helpful. The price was reasonable and the service and work was excellent. David took the time to walk me through the on line app.I will use them again! read more

Our garage door spring broke and the door would not open. Called to set up an appointment for an estimate... same day service, showed up early (called in advance!) and had me up and running again in no time! David (the technician) was very professional and extremely helpful. Problem SOLVED! read more

Great experience! Friendly, professional and efficient. I would recommend them to friends & family.

We needed the garage door serviced. David came and was "no nonsense". He checked rollers, chain, etc. Told me I didn't need an new opener, Just some adjustments and a roller. He was excellent! He didn't try to up-sale me a new opener. He tuned oiled was very informative , and did a great job!!!! read more

David fixed our broken garage door spring and did a great job. Door fixed within 3 hours after calling and on the weekend too! Appreciate the fast service! read more

I called this company at 9am this morning and they were at my house by 11:30. David did a great job I will refer this company to all my family and friends for their garage door need. They are awesome!!!! read more

I called Garage Door Master after hitting my garage door with my car as I was backing out of the garage. In a hurry, trying to make a deadline, I ran into my garage door as it was going up. It was today, Saturday at 3:55 pm, and I wasn't sure I'd be able to get my garage door repaired this weekend, preferably today. I have a list of to do's for this holiday weekend. Frustrated, I looked to Yelp for a recommendation. The first one I found was Garage Door Service Master. I read the favorable reviews from August 2023, and decided to give them a call - they were opened and a live person answered! I was told $50 for the service call, a technician could be there within the hour. The technician arrived within 30 minutes. His name was David, and he was the person who answered the phone. It was reassuring to speak to a real person, but even more so that person was the technician who showed up to repair my garage door.(not an outsource or contract person). David gave me my 2 options; one that he could try today and if that didn't work, it would take a day or two to order the needed parts for the second option. I agreed to try the first option. Well, the first option worked. David explained the situation concisely and clearly, he worked efficiently, and I'm grateful that things were not worse, AND he repaired the garage door within 20 minutes. this included him testing the door a couple of times doing, tightening, screws, and some touchups to make sure everything was secure. (I think it took him longer to find his invoices than it did for us to process the payment). But it is 5:14 PM and I am writing this yelp review. read more

Garage door spring broke and I was scheduled for first thing next morning (they offered me earlier evening service that I declined). Technician called to let me know he was on the way and showed up in time. The replacement was super fast and he helped me diagnose an issue I was having with my sensors while he was here. I'd recommend to others. read more