Deb's Pet and House sitting is an excellent and reliable service. I know my fur babies and home are…read morewell cared for. Deb and Kim are very easy to work and communicate with, they keep me up to date twice a day about my home and the puppy dogs! I highly recommended this team to pet lovers in the cypress area!

We love Deb! She does such a great job of caring for my Sophia. So much that sometimes I think…read moredidn't even miss us!! Please call her, she the most loving, efficient and kind sitter we've EVER had!!

Tracy is extremely responsive and flexible my travel schedule, and has watched our cats numerous…read moretimes. She also provides daily updates (video and text messages) while we are gone. She's my go to for pet sitting and her pricing is reasonable. Highly recommend!

Traci is absolutely amazing! She treats our dogs as if her own. The dogs really love seeing her…read morewhenever she comes by. Would definitely recommend to anyone looking for a dog sitter! 5/5

Love The Oaks!! My dog loves coming here and they are great at making anxious dogs feel at home.read more

The staff here is excellent. My dog has been going here for over a year, he comes home from a play…read moreday and is completely exhausted. That's hard to do with an 18 month old boxer.

Jessica recently petsit for us and took care of our 2 dogs and 1 kitty while we were away on our…read morehoneymoon. After having our previous petsitter hike their rates up beyond what we could comfortably pay, we reached out to Jessica for help and she was nothing short of amazing. She was able to handle our often unfriendly chihuahua without problem and we could tell she really cared for our animals. As a veterinarian, I have pretty high standards for animal care. Our pets are family and we are always nervous trusting a new person to take care of them when we can't be there. Jessica isn't the type of person to send a text or email each time she visits, but was happy to give updates when asked and responded promptly to messages. When we got back home, I found a stack of progress notes with sweet tidbits about the pets for each visit. We are so happy we found her and would recommend her 100%!

I recently took a trip with my family to Dallas, and needed someone to watch my Sheltie Angel while…read more we were gone. In the past, we used a local kennel, and each time we did, Angel was a nervous wreck when we picked her up. She was just miserable! This time we didn't want to do that to her, so the hunt was on for an alternative. Thanks to social media, I was already familiar with Jessica, the owner of Wags and Whiskers, due to me following her company on twitter quite some time ago. I have read her tweets, and read her great blog, and even purchased a toy she recommended for Angel that ended up being one of Angel's favorites! So, I decided to contact her and see if she was up for the task. I emailed her what I needed done, and she replied almost immediately with the answers to my questions! This was a great sign! Jessica requested that she come over and meet Angel to be sure Angel was comfortable with her, so we set a date a time. Jessica arrived promptly with a staff member and I could tell immediately she was passionate about her job. Angel and her got along great! We chatted about the details of when to feed etc, and I just knew Angel would be in good hands. When we returned from our trip, we were greeted by a happy dog! No nervousness or sickness like when she was at the kennels! On the counter we found notes that shared the things Jessica and Angel did during her visits...this was great!!! It was nice to know that Angel had a buddy while we were gone! If you are looking for someone who will come to your home while you are gone, and take care of your pets, I wholeheartedly recommend Wags and Whiskers for the job!!

Northwest Paws Retreat was a lifesaver when we needed to go out of town unexpectedly after rescuing…read morea dog named Roxy. As first-time dog boarders, we were anxious about leaving her, especially given her background. Mary at the front desk was incredible--she gave us a tour of the boarding area and completely put our minds at ease. While we were away, they sent us regular updates and photos, which was so reassuring. It was clear that the staff genuinely love and care for the dogs they board, going above and beyond to make the experience great. Northwest Paws Retreat will definitely be our go-to for all future boarding needs, and I can't recommend them highly enough after such a positive experience. If you looking for a place to board your dog look no further than Northwest Paws Retreat!

Expensive to board and the affiliated groomer only pretends to be in business since her answering…read moremachine is not set up yet. Makes me wish i had more friends...lol

Myrna was a LIFE SAVER when our pet sitter backed out of pet sitting the week my husband and I were…read moreplanning to go to San Antonio for our own wedding reception. She came to our house and met us and our two babies the Thursday before. She was absolutely amazing to them!!!! The care she gave them was top notch. She gave us updates every time she came to our home to see our babies and even sent us pictures. Myrna is AMAZING. We live outside her service zone and even then she agreed to watch them for us. We will forever be grateful! We honestly wish we were in her zone because we would in a heartbeat hire her all the time.

Myrna has provided pet sitting services for us several times. She has always done a fabulous job!…read moreOur dogs absolutely love her and are always so excited to see her. Recently we were out of the country without access to email or voicemail. One of our dogs became critically ill. Myrna was amazing! She spent hours at the vet insisting our little Sasha get the best care. She loves your animals as much as you do! I cannot say enough good things about her!

I would strongly recommend that anyone considering Tails of Texas get all pricing in writing before…read moreleaving their pets. Before boarding our two dogs, we called and discussed pricing with a staff member. Based on the information we were given, we agreed to move forward and dropped our dogs off for a week stay. When we returned to pick them up, we were shocked to find out that the price had essentially doubled, bringing the total bill to $592. When we questioned the drastic difference, we were told that we must have spoken to a new employee who provided incorrect information. The explanation was that there were new people working there and that a mistake had been made. Unfortunately, there was no effort to honor the price we were originally quoted, no meaningful solution offered, and no management escalation available to address the issue. We were simply told that the amount due was $592. Passing the blame onto a new employee does not excuse the situation or make it acceptable. If a business provides a quote and a customer makes a decision based on that quote, the business should stand behind it. What has made this situation even more concerning is the condition of our dogs after returning home. According to the records provided to Tails of Texas, both Kacie and Callie weighed approximately 16 pounds before their stay. After returning home from a one-week boarding stay, both dogs now weigh approximately 12 pounds. The weight loss is visibly noticeable, especially in Kacie, and we can clearly see her ribs. The facility had both dogs' weights on file prior to boarding, making the amount of weight lost during such a short stay even more concerning. When I called to express my concerns, I was told that staff in the back reported that Callie was hyper, ate only a small amount of her food, knocked the rest over, and refused to eat the rest. However, that directly contradicts the report card we were given at pickup, which stated that the dogs devoured their food. Those two statements cannot both be true. At this point, I believe one of two things happened: either the report card was pencil-whipped and filled out without accurately documenting what actually happened during the stay, or I was lied to when I called asking questions about my dogs. Honestly, based on how this entire situation has been handled, I wouldn't be surprised if it was both. Either way, it is completely unacceptable from a business that is being trusted to care for people's pets. The inconsistent explanations have only added to our concerns. As pet owners, we trust a boarding facility to provide accurate information about our animals' care and well-being. When the written documentation says one thing and staff later says something entirely different, it raises serious questions about how records are being completed and whether they can be relied upon. I was told by the front desk staff that I would receive a phone call from the owner/general manager regarding these concerns. I hope they take this situation seriously and are willing to address both the billing issue and the condition in which our dogs were returned. Based on our experience so far, this has been one of the most disappointing and unprofessional customer service experiences we have encountered. Between the unexpected billing, the lack of accountability, the conflicting information regarding our dogs' care, and the condition in which our dogs were returned, we will not be returning and cannot recommend this facility to others.

My Pete seemed to be okay when he was brought back. The facility was clean and he had a bath &…read morenails trimmed. Everything worked out very well!!