I really appreciate Ariel - a master stylist here. She has great attention to detail and she's a…read morevery intelligent, kind, funny and an interesting associate. I have a few suggestions for the store owner. Your recent receptionist hire(s) have been great. The old receptionist was a real crab apple, so I'm glad she's moved on. I wish yall could use a different eye pad brand to keep the lower lids down. The ones yall use leave glue residue on my lower lashes and I've never experienced that issue with other providers in the past. Also, the store is not that clean. The retail walls are dusty and the bathrooms need a steam clean. I'd toss out the air fresheners in the bathroom too - they are toxic for humans. Last suggestion.... Please please please get rid of the terrible music. I don't know what kind of corporate rule you have but the music yall are playing is the craziest, most obscure, random mix of various terrible genres I've ever heard. I think your business could really pick up if you fine tuned the ambience which would contribute to an improved customer experience. Thank you!!

Nothing against the stylists whatsoever, they were always great. But the business closed down and…read morecontinued to charge me. No other amazing lash is able to help me they recommend me to call my bank. After getting charged twice more once they closed..... anyone else going through this problem right now???

1. Complete lack of privacy. At one point, there were 5 people INSIDE the tiny curtained off room…read morestaring down at me for their training. Employees were constantly coming in and out. 2. Results were unnoticeable. I looked no different going out than when I went in. The owner knew it looked bad, but did nothing except show me a picture of how it should have looked. She then proceeded to overcharge on the services. When I showed her proof of the mistakes (receipt and ad), her immediate response was no refunds. The service technician was sweet. Disappointing outcome. Dishonest owner. I won't be going back.

Not even a week and half of the lash extensions have already fallen off. They're definitely not put…read moreon properly, even with a gentle swipe with the spully they just fall right off. Mind you i had to go 3x to get the right lashes i asked for even after telling them my specific lash map and volume with pictures! Some of the girls were really rough as well as having multiple people come into the curtained space while getting my lashes done. Yes some were nice but it just felt awkward as well as my input and concern not put into consideration.

Always super friendly and know what they are doing! The spa is always clean and you feel so…read morewelcomed from the time you sign in. I've been going there for many years and will continue.

To pay over $100 for toe nails and one broke and went back to get it fixed charged another $30. And…read morefor Wynn to say its my fault that it broke. It's ridiculous lost 4 clients. Not that they care. But won't be back or recommend. The counter lady is also very rude.

UPDATE: I went in today around 11 and it took me about 2 hours to get a gel manicure. This was also…read morethe most painful manicure I have ever gotten. The first girl who treated me ripped at my cuticles and made me bleed. The only reason I'm not changing the rating by much is because the man who took over after her did a really good job and shaped the nails just as I asked. He probably saw I was in pain. ---------------------------------------------------- LOVE it here. So cheap compared to all of the nail salons in LBK. The staff is so sweet and make sure you get exactly what you want. My nail tech made sure I approved of any changes she was making and (who I assume to be) the manager was the sweetest person ever. $29 for dip and no extra charge for added tip! Can't beat it.

Do not go. Girl talked non stop instead of working on my nails. Told her several times I needed…read moreto hurry. Pedi ok. Manicure awful. No lotion used. Nail polish chipped off the same day. Not a good experience.