After several attempts, they were finally able to make it out and fix the cooling issue with my…read moreMitsubishi mini split. They apologized and gave me assurance that any future issues I may have (hopefully not) will be addressed in a timely manner.

I had an excellent experience with CoolZone from start to finish. I was initially hesitant due to…read moresome negative reviews, but Lance took the time to walk me through everything and address my concerns. They offer a variety of split-type systems, and he recommended Mitsubishi. He was very knowledgeable and even managed to fit me in on short notice the same day. Leandro, the project manager, was also very helpful in answering my questions and clearly explaining the entire process. The team was professional, punctual, and paid close attention to detail. They kept the work area clean and completed the installation neatly and to code. The quality of their workmanship really stood out. They made sure everything was properly installed, including the line set cover, electrical work, and sealing the wall penetration, and they thoroughly tested the system before leaving. My new Mitsubishi mini-split is cooling the garage exactly as expected. If you're looking for a company that values quality, professionalism, and customer satisfaction, I highly recommend CoolZone. I'm very happy with the entire experience and would definitely use them again for future HVAC needs.

fabulous service, I trust them completely. they replaced my home HVAC system 15 years ago and…read morehave kept it running flawlessly. I recommend completely.

Great, honest service, at a fair price. I've had Gary at my house twice over the years and he's…read morebeen able to keep my 14 year old system running like a champ in this Houston heat with minimal expense and effort. This is in direct comparison to a couple of other outfits who steered me towards bogus root causes, and would only recommend complete unit replacement. Surprised there aren't more reviews. I highly recommend Gary's services.

Great experience with Tom and his crew. Responsive and resolved our failed coil quickly. Would…read morerecommend!!

Tom did a great job with my maintenance and reassurance I was on a good path for this summer weatherread more

Had Plenum replaced, dual capacitor replaced on an older Lennox unit as well as two different types…read moreof refrigerant charged into two different AC units for one massive clusterfudge of an apartment as well as an air scrubber and UV light unit addition it was a lot of work and it was on the third story roof of a 70-year-old building. Despite my being late, John and Mario were on time and on point. I will definitely use them again at other properties. They know what they're talking about and I was wise to listen. I recommend anyone inside of Houston who wants their AC to keep working do the same! 5/5.

I'm so glad I went with this company! Everyone from the owner to the techs I encountered were on…read moretime, pleasant and professional. John came out to give a diagnosis, and he was extremely knowledgeable about my Daikin mini split four-port ductless hvac system. The tech from another company who installed it, should have brazed all 4 refrigerant lines to ensure that there wouldn't be any leaks or suggested I do so. The other company had a one month work warranty which I was informed is a red flag but honestly didn't want to get anymore work done by them after this tedious job and getting U0 error code after exactly 1 month. He showed me which units were leaking, but I decided to get all four units done to avoid issues in the future with the others. The diagnosis fee was waived due to getting the work done by the company. The price was affordable and on point. I can't say how grateful I am to them, because all of my saved up funds going towards the initial install with the other company. The pic shows minimal repair needing to be done after they meticulously worked on each unit which I will get patched up and painted. Vibrant made it right, and I can't sing enough of John's praises!

Very friendly, very clean excellent service and not a bad price. I would recommend this company …read more Momo was excellent an his job.

Does not stand behind their work. I'm a landlord that has used Jay Electric on a few jobs…read more Contractors do the work, I get pictures, and they get paid. Simple. However, on one job, our tenants reported that the oven glass door broke. We dispatched our property manager who informed maintenance. The discovery was that the electrician failed to screw in the glass front of the oven, the tenant used the oven and when it closed the glass shattered. I've also been informed the handle is messed up. The tenant is a professional husband and wife and baby, not the kind of people who mess around with oven glass brackets. At first, we assumed it may have been caused by the appliance company replacing the countertop range, however this was ruled out after detailed discussions regarding what they did. They did not dissassemble or pull the oven out as Jay Electric had- the tenant witnessed both technicians, and was able to provide a video and photo showing a complete removal of the oven. Removal of the oven is not the problem- removal of the screws securing the glass and not replacing the glass causing it to be loose was the problem. Lack of attention to detail. Informed the company, provided details logically pointing to Jay Electric but they are denying responsibility and saying it was too long ago, which should not matter as a matter of principle but this company lacks principles it seems.

Great experience with Jay Electric. Arrived on time, quote was reasonable and work was performed…read morequickly. Will use them again.

The Installers where terrible. Showed up on time and blew out my roof and raised my shingles from…read moreover spraying. That is not where it stopped. The Office workers where unprofessional, Did not return phone calls about my concerns before instillation. However managed to call me four times After instillation the same day, to pay for the job that was already paid for. Accused me of giving them a wrong email address when i clearly had emails from them. It was on a Sunday 2/22/26 so I am not sure if the office worker was drunk or just incompetent. After i walked her through how to do her job on the third call I think she was able to get everything figured out and was able to stop calling me for support. I would definitely recommend going with a different company to avoid the Office incompetence that is going on there. I have a gas HVAC unit that i now can't use the heat on because I now have an enclosed attic that uses gas heating. They failed to install the conversion kit for the HVAC system. Leaving me to die from carbon monoxide poisoning. I am now also having humidity problems in my attic. Having way to much moisture. Humidity is typically around 80% and it isn't even winter. causing roof rot and mold very soon. Update: After making an appointment to come and fix my roof that they damaged, it never occurred to them to make sure they had roofers to do the job i guess. After I texted them when they missed their appointment window I was called and told they couldn't come. Wasting most of my Sunday. No consideration for my time. STAY FAR AWAY FROM THIS COMPANY.

I had all of my attic cleaned out, sanitized, sealed fixtures, baffles installed, new insulation…read moreand an attic entrance seal installed. Only complaint was needing to communicate with Spanglish and google translate. The crew did solid work and finished earlier than expected. I received a 10% discount for paying by check which I appreciated. The price they quoted involved more work than another quote and for significant savings. Highly recommend!

Trenton was amazing! Had us up and running in quick fashion, on a Saturday! Thank you again!read more

Had a technician come out on a Monday to repair/ replace some damaged duct work. Technician said he…read morecould do anything as there was moisture present and we had to call another company to dry everything out. Did that, then attempted for 2 days to get Air express to come back out and fix the ducts so the area would dry out. Absolutely horrible communication, I had to keep calling and calling and they can't give an ETA. Finally they told me he would be here between 5:30pm and 7:30 pm. At 7:45pm, still no call or update. It is now 8:53pm and still no call from anyone. What a joke of a company. Do not call these people, they are incompetent. EDIT- The owner called me to apologize for all of the miscommunication and hassle. We spoke for a bit and I believe he was genuinely sorry. He even offered me a free membership and to do the work at a discounted rate. While I wasn't out to get anything for free and declined his offer, I would most likely give them a 2nd chance. Chalk it up to a busy week, and general chaos.