We recently had our full HVAC system replaced, and I'm very glad we went with Kadir…read more From the beginning, he stood out because he was one of the only contractors willing to provide clear model numbers and detailed specs upfront, which made it much easier to compare options. He was patient with all of my questions and didn't pressure us into upsells or unnecessary changes. What really set him apart was the installation itself. He didn't just install the system and leave--he took the time to check airflow in every room and fine-tune the vents. We discovered a few vents that were heavily clogged, and after cleaning and adjusting everything, the airflow throughout the house improved significantly. A back room that never seemed to get enough air is now cooling properly for the first time. He also handled the permitting process and was responsive throughout, which gave us added confidence that everything was being done correctly and to code. Overall, the system is running well, airflow is balanced, and the house feels much more comfortable. I appreciated the attention to detail and the willingness to make sure everything was working as it should before wrapping up the job. Would definitely recommend if you're looking for someone who focuses on doing the job right, not just getting it done.

I had Bestway take a look at my AC unit after it started making unusual noises. The technician…read morefound the issue, explained the repair clearly, and got everything running again, although scheduling the appointment took a little longer than I expected.

A/C went out around 9 pm, started browsing on Yelp around 11:30, he came out and had me back up…read morebefore 12:30 am. Did have an after hours charge but well worth it! Friendly and knowledgeable.

I was working the Yelp project as I do asking questions to understand scope and make sure I am…read moremaking apples to apples decisions not just a price based on an estimate. This company was the most helpful and I had decided to go with them for an A/C tune up that included cleaning the coils beyond spraying with water which I didn't know was a thing at first. When I shared I would be back in touch after redoing the budget so we could pay cash for the service their response came across as frustrated. When I asked to clarify, again knowing I had not done anything wrong and was being transparent about our situation, I never got an answer back. One of the other companies Yelp sent my project too will be getting the business after I came back and said the other company stopped responding and agreed to match the price quoted by Air Capitol Cooling and Heating to exclude filter replacement. I gave Air Capital 3 stars instead of 1 because the person was helpful until the interaction felt dismissive to me for telling them I needed some time to rework the budget and would be in touch. ‍ ******* After posting this review, I received a message stating that legal action would be taken if I did not remove it. ******* Update: The public response below reflects the same tone I experienced. After more than four days without a response during the quote process, I'm comfortable with my review and hope it helps others make informed decisions.

Ricardo did a great job on servicing my AC Units. Very professional and on time and went the extra…read moremile to make sure our house was prepped for the summer.

I want to thank Valderrama AC Refrigeration for the excellent job they did installing the air…read moreconditioning unit in my home. From the very beginning, they were professional, punctual, and offered a fair price. What I appreciated most was the care and respect they showed my family throughout the entire process. Without a doubt, I would hire them again without hesitation, and I highly recommend their services to anyone looking for quality workmanship and a company they can trust.

Air Energy has been a good friend for many years. I met the owner 15 years ago when he replaced…read morethe heating unit in my home. Over the years he has replaced my air conditioning unit, as well as my daughter's in the Willowbend area. Today, Air Energy certainly went above and beyond by responding to an emergency call at 6:30 pm. I recently opened my home as a AirBNB and had 2 guests staying in my home. One was receiving cancer treatment from MD Anderson and her 25 year old daughter is her Caregiver. My guest had her first round of chemo today. Imagine my horror to come home to a 90 degree house! Houston has its first day of a heat index warning, and my air conditioning goes out! I was so worried about my guest and her ability to tolerate the heat. I was going to have to put them in a hotel and that also would have been difficult to move her. I called Air Energy and they sent out a technician at 7:00 pm for repair. Within 30 minutes it was repaired. Whew! This was super customer service, efficiency and kindness. Thank you Air Energy!

We have had HVAC issues since we got back into our house back in May 2018 after being out of our…read morehouse for 9 months because of hurricane Harvey damage. Every year we had to have someone come out to fix our AC system. We looked on the back of our church bulletin and found Air Energy Air Conditioning and Heating's add we called after having no Ac for two weeks. They had a team out within an hour and they were very thorough and they checked everything inside and out and found the problem. We are on a budget and helped us find the solution within our budget. They got us a new outside unit the next day they came out and installed it once they installed it they checked everything over three times to make sure everything was done properly. We finally had a working air conditioner and the house was comfortable again. Marco and his team were super professional,courteous, and honest;they didn't try to upsell and charge us for things we didn't need. Everything was affordable and professionally done. I would totally recommend them to anyone who needs HVAC work done. They stand by their work as well.

PROS: - Polite people who tried to be helpful…read more CONS: - The quote could have been provided over the phone. - Didn't confirm requested work scope over the phone. - Requesting an $80 non-refundable deposit and then offering an unreasonable estimate soured my opinion of Air Express/McWilliams (~$1,300 offered vs ~$519 from a competitor). I requested a quote for home modifications to enable use of a portable backup generator: 1. Panel interlock switch. 2. A/C soft start kit to reduce the number of amps required to start. 3. Add a tee, valve, and quick connect to the natural gas line to allow the generator to run on gas. In order to get a quote, they said I needed to have somebody stop by. $80 charge to visit. I agreed and set up an appointment, with intention to accept their quote. They seemed like a high quality company to me. When the Air Express/McWilliams rep arrived, he provided a $1,300 quote for the soft start kit from beside his truck. He never even looked at the A/C. Compare this to ~$519 and ~$600 from two other service providers (Air Oracle was the cheapest). I said that this was far more expensive than other quotes, and asked why the price was so much higher. The rep simply mentioned that Air Express/McWilliams is a big company with high overhead. I'm willing to pay more for value, but if the only difference is company overhead, then my answer is "no". I went with Air Oracle instead to do the soft start kit install. It was an excellent experience from start to finish and I appreciated that they confirmed my generator will be able to start the A/C now. It was such a good experience that I will likely sign up for their annual maintenance package. Regarding the panel interlock switch, the Air Express/McWillams rep told me that they don't do electrical work. He mentioned that the dispatcher included something like this in the work request, but he wasn't sure exactly what I needed. This could have been a great time to call me prior to the appointment. While at my home, the rep kindly provided the contact info for an electrician. Instead, I went with a company called Lee Services. They will install next week. Their quoted price was competitive in comparison, and I have a lot of confidence that everything will be done to local code requirements. Finally, the Air Express/McWilliams rep said that changes to the gas line would require a second visit at additional cost. I declined and went with Tony's Plumbing. Excellent service; they went over the work and confirmed local requirements to have it done properly. They also confirmed that my line would be able to provide enough gas for the generator to run at the rated capacity. So really, Air Express/McWilliams set up an appointment without confirming they they understood my requested work scope. They also didn't tell me that they couldn't do all of the requested work prior to the appointment. After the visit I received an email asking for feedback on my visit. The email link sent me to a web page that offered to have someone contact me to make things right. I explained the situation on the web form and asked for my $80 back one week ago. No reply. I don't like to provide negative reviews, and am sure that Air Express/McWilliams would want to make things right by refunding my $80 deposit. Perhaps they need more time to get back to me. I'm hoping that all who read this take note to get as much information on the phone as possible so you're not surprised.

Thankyou you McWilliams for your great customer service.Doug who was my tech was very knowledgeable…read moreand thorough with his work.I was very impressed and highly recommend his professionalism.He also explained in basic terms ways to maintain my system and gave me a few pointers! I definitely am satisfied and relieved how Doug was able to get to the root of the problem and also save me a couple of unneeded expenses with his recommendations.Thankyou McWilliams for the 5 star service and thankyou Doug for upholding the outstanding customer service.

Affordable reliable excellent work fantastic customer service couldn't ask for a better group of…read moreguys thank you.

Clean the air were exceptional at there job . They researched to see if I had a warranty on my air…read morecondition compressor with Lenox. They were straight forward with pricing which made comfort. I would use this company again and refer them to friends. The Scott

Mr. Guy maintained a close communication about the date and time of his arrival, and I think he did…read morea good assessment of the price of the service prior to me confirming my acceptance of the offer. That meant: no surprises, no last minute fees, etc. Service was quick and punctual. I would definitely hire this service again.

I had such a great experience with these guys. They went above and beyond to make sure not only my…read moreAC unit was cleaned and safe, but that my pets and I were protected from any contamination during the process. They explained everything clearly, worked efficiently, and gave me real peace of mind. It's not often you find a company that truly cares about your home and your pets, I highly recommend them.

Their level of service for these days and times is beyond compare. Not only did they install a…read moregreat AC system for a very fair price they took care of all manner of issues around the system that we hadn't thought of for no charge. Jason responded to numerous emails explaining the process never once tried to avoid a question always had a great response and a very valid response. Will definitely use them again in the future when the second system needs replacing.

Just had my AC system replaced. Excellent prompt service. Workers experienced, thorough, and…read morecourteous. Good price and warranty.