These people have no concept of time especially yours Spent…read moreover half hour past my appt and then was told it is only half hour They were also rude about it like they are doing you a favor

Avoid thos place... the spend the morning making Starbucks order and gossiping then attending…read morepatients. The staff get to work late as you sit in lobby for over an hour or more. They give you all kinds of excuses.... if possible find another doctor and office.

overall the experience been good the staff is friendly and love my doctor and nurse practitioner…read more my only concern is the policy they have when it comes to companion I don't think it makes sense to make your companion wait OUTSIDE even thought is coming inside ultrasound, laboratory with you. that's very rude and disappointing. It's an old covid policy that they need to update to the satisfaction and support for your patients. Other than that nothing to complaint.

This review is for the downtown Orlando location. The staff is somewhat friendly, but the doctors…read moredon't care about patients' time. At my last visit, my appointment took more than two and a half hours. I overheard a nurse tell the doctor I was asking about the delay, only to be told to "wait my turn," which felt rude. At my next appointment, I waited an hour and a half and left without being seen because it would be about another hour. Long waits happen, but this is unacceptable for scheduled appointments and shows a lack of respect for patients' time. I will go somewhere else!

Went to the office for exam of areas of concern. Nurse practitioner refused to do full exam. Told…read moreme I need to make another appointment to have a full exam, cannot do it today on same exam. Office staff agreed. Spoke to main office, this was not true. They were nice. My family has been coming to this practice for over 20 years at various offices. Never ran into this before.

I've been here twice in about a year and a half. Both times, I've seen a different nurse…read morepractitioner. The last time, I was really early for my appointment. It was no problem! They took me in and I was finished and out the door before what time I was supposed to be there. Awesome! The staff has been friendly and efficient. And appointments are made quickly without waiting a month to get in like some doctors. I definitely will continue going there and would recommend them.

Dr. Velez is pleasant & she explains in detail so you can understand…read more I would recommend.

THE WORST ! ROSELYN Torres Riera didn't show up and left me waiting for over 1 hour in the…read moretelevisit , and that was not the first time. I have to change provider immediately

Dr Caceres is the best doctor I have gone to ever. If you need to see a gyno try to get an…read moreappointment with her. She is caring and if you are having any difficulties she will figure it out.....

This doctor saved my life. Her kindness throughout the process has been an added bonus. I'd travel…read morefrom anywhere in the world to keep her as my doctor.

They are very professional, helpful and resourceful. I would recommend to anyone who ask for a…read moreprimary doctor

I had my latest 3 month check up in January 2022 to continue my prep (Descovy). Prep is HIV…read morepreventative medicine that you can take daily so you don't contract the HIV virus. The second I walked into Hope and Help center in winter park florida, it was a great experience from start to finish! The place was immaculately cleaned and smelt clean. The receptionist was very organized and had all my paperwork ready and acknowledged me right away before my appointment time. The nurses that saw me were above my expectations. Knowledge, friendly, and professional. They have a great blood drawer. The main female nurse practitioner is so educated and knowledgeable and really knows her field! I love the hope and help center! Clean, organized, and a knowledgeable and friendly staff! Loves!

These ladies are so beautiful, accommodating and so very attentive with my daughter's nexplanon…read moreappointment. Love them to pieces. It took a little over an hour to get here and we were both so nervous when we arrived. Sabrina was amazing, she made my daughter so comfortable (they ALL did an excellent job at distracting my baby girl (just now 18). And she made sure that she found the pink arm wrap as promised. Angie and Dr Antonio were amazing, as well. I love this place and am grateful for how hospitable and warm they treated my baby. Words cannot thoroughly explain my gratitude. Thank you, thank you, THANK YOU! I highly recommended this location and the drive was worth the effort. Blessings to all of them.

The employees were actually pretty nice. I checked many other offices for the same service I got…read morehere and had to drive from Deltona to Kissimmee only to end up waiting an hour and 20 minutes to be called back for a 10 minute appointment.