On January-14th Picked up my firearm, I purchased seven days prior. the Sales clerk Michael D 3792…read moreHelped me to get the Fire Arm I was picking up. Everything was by the book. Michael D 3792 was very Diligent in his protocol and procedure when I was picking up the fire arm. One thing if picking up a rifle that has a large capacity, make sure you bring a mag block that makes the capacity of the fire arm 10 rounds. I suggest checking out https://www.magazineblocks.com/magento/. Having the mag block prior to picking up the rifle helps the sale and transaction go better. This helps the sales clerk and the store. Also, when picking up a fire arm make sure you bring a case to put the fire arm in. Anyway, this store has a great selection of Ammunition. Be advised on the Weekends this store can be very busy, if you can, check out the store more on the week days mid afternoon hours usually are not too busy. great store lots of things to see.

Horrible customer service. I stood at the desk for over 30 minutes and no one even acknowledged…read moreme. I talked to more customers than I did to staff.

Store used to be a true surplus store with lots of good mid-price, mid-tier preparedness gear and…read moresupplies. Since becoming licensed as a firearms dealer, that has become 99.9999999% of their focus, leaving a lot of customers behind. it's a shame as they used to be a really good surplus store ... now they're just another gun store with a few remnants of their old inventory left.

Don't do transfer here! They took 4 days to log the received firearm into their A&D book. You can…read morenot fill out the 4473 form until the firearm is logged into the A&D book, so basically, you'll have a 11 day waiting period, after they receive your firearm (which probably took 4 days to get there). Pretty much every other FFL I've dealt with would have firearms logged into their A&D book, within an hour of receipt.

Great people there, can't say enough. They are very informative, have great deals and offer classes…read morefor ltc with live fire training instructors and they're all friendly. I would definitely recommend this place for anything firearms related!

I purchased my first 9mm in June and the sales associate Maeve was quite helpful. She went…read morethrough each handgun and explained the pros and cons. If you choose to go to this shop, ask for Maeve. She is very patient.

Dennis the owner is an absolutely amazing person very knowledgeable helpful and very kind always…read morehave a great time when I go there and he has great prices offers layaway for when you don't have they money right away... highly highly recommend this gun store and Dennis thank you for being the amazing person you are!

As a soon to be, first time gun owner, I cannot say enough about Pinnacle Firearms. Should have…read moregone there first. Everyone was friendly from the minute I walked in and Customer Service throughout my visit was exceptional! Dennis, the owner introduced himself and Israel could not have done more for me. He answered all my questions and concerns without condescension. He explained the services they provide and he took the time to show me pistols that I was interested in and some education as well. There was no steering me towards any one product and no pressure at all to commit. I left feeling empowered and will definitely be going back to purchase my first firearm from Pinnacle. Thank You!

First and foremost, I want to emphasize the importance of purchasing a firearm and the level of…read moreresponsibility that comes with it. This was my first firearm purchase, and I was understandably nervous because of the significance of the decision and the responsibility involved. Ben and Shawn were absolutely outstanding throughout the entire process. Despite some of the reviews I had seen beforehand, they were professional, knowledgeable, patient, and took the time to answer my questions without making me feel rushed or uncomfortable. Their experience and willingness to educate a first-time buyer made the process far less intimidating and gave me confidence in my purchase. What stood out most was the level of knowledge they shared and the genuine effort they made to ensure I understood both the firearm and the responsibilities that come with ownership. The pricing was fair, and the level of customer service, education, and attention I received made the overall experience an exceptional value. I highly recommend them to anyone, especially first-time buyers. Thank you, Ben and Shawn, for your professionalism, guidance, and expertise. I truly appreciate the help and knowledge you provided, and I will absolutely continue doing business with you in the future.

I was inquiring about a glock 44 but it was not in stock. They could order it for me and I was told…read morethe price is $425. According to their web site, that particular gun is sold for $371.76 If they cannot even get their price right, I'll go shopping somewhere else.

Loved the prices and the experience!! The staff were very knowledgeable and helpful. Next time I am…read moreup that way I will be a returning customer!!

Very friendly staff. They were very knowledgeable and willing to try and help us understand how…read moreeverything works. The product we purchased was amazing quality.

I've been to the store a few times now. Although it's hard to find a time when there isn't a line…read moreout the door John and the staff are always super accommodating. I made some online purchases and needed an FFL for the transfer. John went out of his way to be helpful despite being the busiest shop in the area. Plan to send all my business his way.

Very friendly and accommodating took their time to talk to us, a must if your interested in local…read moreoutdoor sport .

Great first experience. They were timely, quick to respond and friendly. I would absolutely return,…read morenext time I need to source a firearm.

From the owner: 07 FFL/ 02 SOT specializing in Firearms Manufacturing, Training, Consulting, Glock Armorer Services…read more& Custom LE/Govt. Class 3 Manufacturing.

Excellent customer service & very friendly staff! I can't say enough good things about Big Bear ‼read more

My brothers and I have been doing business with big bear , hunting and fishing for years now. If…read moreyou want excellent customer service with knowledgeable personnel, fair pricing and even a range to try out your new and old firearms big bear is the one stop shop you've been looking for. Also , if honesty and integrity matters to you , there's no place else to buy your hunting or fishing gear