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    D&M Motors

    1.0 (1 review)
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    2 years ago

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    B&R Auto Wrecking

    B&R Auto Wrecking

    2.3
    (74 reviews)

    Paid for a part for my car over a month ago over the phone, sales person did not give me their…read morecontact information like they were supposed to do. They were supposed to send me a photo of the pulled part to make sure it was complete. I had to call their toll free number repeatedly over the span of a week to finally get the pic and told rep yes it looks complete, have it shipped. Heard nothing back over the next week, called again and was informed the part still showed in their system as being held at the yard, they again asked for it to be shipped to me. I then waited and still did not get tracking information from them so I called in again and was told I had to talk to the initial salesperson, and they transferred me to their phone, left voicemail, didn't get a return call, called in yet again and by some miracle got initial salesperson who told me it had shipped and he'd send shipping info shortly (suprise, it hadn't). Recieved another picture from another person of the wrong part, and called them back and got the person in charge of shipping who looked into it and found out the yard had LOST the original part and the part request was being shopped around to other yards in the chain. Got 2 more pictures a fed days later of destroyed parts (obviously tried to remove using a large hammer, destroying part of the assembly and damaging what was left. Each time it got passed to another yard, the sales person at the yard sending it washed their hands of it. I haven't heard anything from them since 4/25/25 and noticed they refunded to my account today, what I paid for the part over a month ago without notifying me they were giving up. I would rate 0 out of 5 if I could. They're a -10 on communication and don't seem to care as soon as they have your money.

    I've shopped at B&R both online and in person at their Eugene, OR location and have always been…read morevery satisfied with the service. This location however was sadly disappointing and borderline insulting. I tried buying two parts and not only did the guy not want to sell them to me, but also laughed at me when I requested the parts. I guess my business wasn't worth his time since he was also on his phone the whole time I spoke to him. I work in customer service which is why I am being so harsh and critical, but little things like this are what makes businesses lose loyal customers like myself. I'll be buying all of my parts from a competitor from now on.

    Your Next Ride

    Your Next Ride

    3.7
    (6 reviews)

    I bought Nissan pickup from Dan and to me he is good straight forward honest gentleman. He…read moreexplained everything he new about the truck and more. Helped me even when he didn't have to. Very grateful. Thank you.

    Starts off with me being a victim of a head on collision from an unlicensed uninsured 18 year old…read moredriver whom totaled my perfectly running meticulously kept 535xu bmw wagon. I get screwed on my insurancs salvage replacement value so start looking for another car. Dan & Craig had a 535xi that looked great test drove it. It seemed to run well but had a light on the dash. They kept saying it's just emissions ...we'll get that cleared up before you drive off with the car. They fully knew my situation. Single mother getting hit and injured from an accident not a lot of money. My parents even helped me get into this car as it was an extra $$ over the salvage value. What a racket. Anyway. I start driving home right after buying it. That engine picture symbol comes back up within 5 minutes of leaving the lot. I call them. They say turn off car and restart it should cycle off. It did for a few minutes. Long story short they sold me a car that was NOTHING short of a lemon and they knew it. Within a month and getting stranded multiple times I had to put 5 k into it. Then within 6 months my mechanic said it would need 6,800 to fix it. He said dump it Heather it's only going to bankrupt you. So I had no choice. These guys should be unable to run a business. Unethical wolves in sheep's clothing. BUYER BEWARE They are getting sited with the BBB to help other u suspecting people like me to get caught in their greedy web

    D&M Motors - usedcardealers - Updated July 2026

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