Horrible parts department. Very liberal…read more The parts reps are very incompetent. They DO NOT know what they are doing. Probably the worst/least knowledgeable parts department in the whole US and Canada. Horrible customer service. PAPÉ KENWORTH next door will treat you 100% better. They actually care about their customers!

These guys are the best people I have ever met in this industry…read more Wade the technician's, is very honest guy ,helpful and caring. The service and the quality was amazing . I was fully satisfied I highly recommend this service shop . I wouldn't fix my trucks anywhere but here.

Awesome experience up at FMI. Hats off to the tech that worked on my truck 3 other shops couldn't…read morefigure out and they got me in and out. Shout out to my advisor for all the help with my questions. Seemed like all the service advisors and mechanics were going to him for advice on everything. If you want your Isuzu fixed go see Nick and the guys at FMI.

Hands down the best place to go for your Isuzu body shop needs. The staff are incredibly friendly…read moreand Dave helped me out in courteous manner. Love FMI.

Great service and fast turnaround. This shop is the best in Clark county. Also one of the few shops…read morethat stay open late. Definitely check them out and meet some friendly knowledgeable guys.

Had a low tire on my truck. They charged me $51.98 to put air in my tire. Does anyone think that's…read morea fair price? They are just across the street from where I park my truck. When I need ANYTHING done in the future, it will NOT be done by ON THE SPOT.

Brought my international truck to fix at this place in Nov, it's April now they weren't able to fix…read moreit, charged me excessive hours of diagnostics, at the beginning their technician wasn't certified and then found out that they can't find the parts, and endless excuses for it taking so long. I drove my truck in batteries were good, they let it sit and drain and now they say I need to pay for new batteries because they are bad. So after spending almost $4k at this place I am still at the same spot where I started in Nov.

I went to Peterson Trucks in Albany hoping to talk to a transmission technician about the…read moreoverheating problem with the Allison transmission in my motor home. I asked the young man at the service desk if I could do that, and his answer was a curt "No". I waited for a couple of seconds and he offered nothing else so I answered "okay", and left. I'm still confused by his response but he was emphatic, so I'll take my business elsewhere. I was only getting oil changes there, and was quite satisfied.

I've always had a good experience with Premier Truck Group. The staff is always friendly and ready…read moreto help with their expertise and knowledge. Unfortunately, people only give a scathing review when they've had a bad experience, but fail to leave a positive review when they've been assisted properly.

Apparently they will not work on Freightliner RVs over 10 years old. I was turned away for…read moreservice today after I drove in from Damascus. I called first and was told it was first come first serve, I was not asked the age of my coach nor did I ask as I never heard of a dealership turning away their own brand regardless of age. This is very frustrating as the nearest non Premier Freightliner dealership is in Albany (70 miles away!) , however, the Freightliner dealership in Albany will work on 10+ year old coaches FYI...

Zach and Ryan from Sales/Management really pulled out all the stops to keep my tree service up and…read morerunning during a difficult time. I had just purchased a new truck from them (after mine went down - during our busy season) and even though their service loaner was being used by another customer, they purchased a brand new chip truck off their own lot and added it to their service/loaner fleet just to honor their commitment to limit my downtime if the new truck should have issues. To be clear, that's an $80k+ truck they purchased! They just earned a customer for life. Also, bought a bandit chipper/grinder from them in the past and they are rock solid pieces of equipment.

From the owner: Work Truck Direct offers extensive inventory and financing options for commercial vans and trucks…read morein variety of industries including: Parcel Delivery, Extraction, Mitigation, Water Damage & Drying, Disaster & Emergency Response, Carpet Cleaning, Arbor & Tree Service and more. Contact us today to find out more about the commercial vehicles we have available to your industry (both new and used) so that you can keep your company operating without interruption!

This company is outstanding, they donated a zero turn lawn mower to our Knappa Kids Youth athletic…read moreprogram! Well done, supporting youth sports for years to come.

If you live in Portland, there are probably trees in your neighborhood or in your yard. Arborists…read moreknow how to safely climb them and give them a healthy hairstyle. Sometimes trees get too big for the spo,t or too old, or a weather event battles them. FMI is the regional source for professional arborists and you can shop there too. It is a level up from the hardware store for clippers, saws, and some yard maintenance tools. They are the source for the awesome Hasagawa three leg orchard ladders. They are made in Japan with the most beautiful welds. They are aluminum - very lightweight to carry. They are beautiful. They do have the expensive, lifetime guaranteed, Felco pruners from Switzerland. If you climb rocks for fun - think Smith Rock - they have a larger selection of climbing ropes, ascenders, descenders, and harnesses than any local outdoor store. Petzl is their main brand. They also have arborist belts from Buckingham. If you need long rope, they can provide it up to 600 feet. They have a huge indoor warehouse by their showroom. They have a large lot filled with machinery. If you were a landscaping company or a tree service company they have machines for you to buy. They have grinders, skids, lift trucks and more. The staff is knowledgeable but they are used to dealing with professionals, not so much homeowners.

BUYER BEWARE, Dishonest Used Car Dealer, Reporting them to Better Business Bureau…read more$9,700 in hidden damage!! I recently bought a 2014 Toyota Tacoma truck from DM Motors on a rebuilt title. The truck's carfax history report shows it was in a collision from the front left in January 2024. The truck was declared totaled. DM Motors then bought the totaled truck at an insurance auction in April. When I contacted them in June and drove up from Eugene to Portland to see the truck, DM Motors told me they had put a new bumper and lift kit on the truck, that it was otherwise road ready and not to worry about the truck being totaled and rebuilt because the insurance companies often declare vehicles totaled due to minor damage. On the way to a nearby auto collision repair shop for a pre-purchase inspection, I noticed there was a grinding, popping noise from the front left of the truck going over bumps and pulling into and out of parking spots with the wheel turned all the way left or right. The repair shop performed a 27 point pre-purchase inspection, calling out possible damage to the front left control arms and bushings. When I took the truck back to DM Motors and asked about the grinding noise and possible damage, they said there was no damage and that the noise possibly came from the lift kit components because they are installed under tension. I asked why then is there noise from the front left and not the front right and they had no answer. I should have known then they were trying to sell me a damaged truck without telling me about the damage. I bought the truck at a generous price around $21,000, happy to support a local business. Driving home to Eugene and around town, I continued to hear the grinding noise, so I took the truck to my trusted local auto repair shop for a full inspection. In addition to dirty filters and fluids, my local shop found that the frame mount for the front left lower control arm was badly bent, causing metal to metal contact between the frame and control arm where the bushing pulls away from the bent mount. My local shop said they advise people not to buy rebuilt vehicles because there is often hidden damage like this. They advised me to take it to a body shop to repair the frame and control arm damage, then bring it back for regular maintenance. The body shop put the truck on their rack and said they recommend replacing the frame because it is bent in several places. If they try to bend it back to true in all the spots, the frame will likely not stay true, the truck will not keep its alignment and will eat up tires, steering and suspension components. I have quotes for $1,000 for a replacement frame, then $7,000 to swap the truck onto that frame, then $1,700 to replace the upper and lower control arms. This totals $9,700!! When I explained this to DM Motors and asked if they would do the right thing and reimburse me in full or part for the cost to repair the truck, they predictably said no, not a dime. So now I have to file a claim with the Better Business Bureau to recoup the repair cost from DM Motors. According to the Magnuson-Moss Warranty Act (MMWA) by the US Federal Trade Commission enacted in 1975, DM Motors are violating federal law by not honoring the implied warranty between DM Motors, as warrantor, and myself, as purchaser. MMWA states that there is an implied warranty between the seller and buyer of a used vehicle (or any product) that the used vehicle be fit for the use for which it is sold. Since DM Motors sold me a damaged unsafe vehicle without my knowledge, they are in breach of the implied warranty and violating federal law. If I were injured in an accident in this truck due to the damaged frame and control arm, I could sue DM Motors for damages. Save yourself the headache and expense and buy from somebody else.

From the owner: At D&M Motors our primary goal is to provide undivided attention and top notch service to every…read morecustomer. We understand that time is valuable so we strive to ensure a fast and friendly car buying experience. We specialize in vehicles with minor damage history and use our certified mechanics and body shop to repair vehicles back to factory condition. Due to some previous minor cosmetic damage, we are able to pass these vehicles onto our customers at significant discounts. Our dedicated team is ready to serve you and handle any inquiries or requests that may come up. We emphasize on putting your needs first and look forward to building a lasting relationship with you.