That person at your front desk! I called at 9:59 this morning 7/31/26 and the first thing I heard…read morewas "your call is being recorded". Well if that's the case , she should have been removed from the call immediately! She is rude, talks over you, continually saying " how can I help you, how can I help you" over and over when I'm telling her the part that I need. She has no idea what I'm looking for. I questioned the location because there's multiple numbers for this ABC auto parts. She's constantly saying Riverdale, Riverdale, Riverdale and I still couldn't verify the number and address so after eight minutes of rudeness and over talking me I requested to speak to someone else and was told that someone else would call me back. The call ended at 10:07. I'm sure no one will call me back and if they do, I would definitely update this review. She is not hard to identify so someone should be coaching her especially if they want business. I know most places feel you lose one and get another one. Eventually you'll end up losing it all. I wouldn't recommend no one to this place. That's plenty of other places where you can go and spend your money and get treated better and remember your receptionist is the first line of contact so I see why they are the reviews are what they are.

do not buy anything from these people. at least an engine. i bought an engine with an extended…read morewarranty and they will try to stop screw your over. call the repair shops around the area and they will validate this info. i won't use anyone name on here. you've been warned. and the sales person was micheal.

First time here and I have to say, what a Sh*T hole. Ok I get it, it is a salvage yard, but damn…read morehow about you clean the place up of unusable parts that are thrown on the ground, maybe even make it less of a trip hazard. Most of the vehicles we were looking at were picked clean. How about we rotate stock and make room for some good pieces. The dudes at the desk were less than enthusiastic to be there, the place just reeked with attitude.

I came out 4days in a row pulling a motor on the fifth day they got rid of the truck I drove all…read morethe way from Georgia cuz this was the only yard who had this motor they were unsympathetic and rude about the whole situation and offered no resolve never a fucking again

my recommendation look for auto parts any other place they are so espensive place cheaper original…read morepart

Very rude unprofessional service over the phone. A black…read moremale under extension 3 needs to let it go. He doesn't belong there. Will put you on forever hold, doesn't introduce and simply cuts the conversion by playing I-can't-hear-you Game. Never again. Overpriced. Horrible.

I really don't like to leave a bed experience to any place I deal with even though if they were…read moreunderstanding, but this one I think he really needs it. I called for shocks observer for my Lexus. They told me on the phone. They were $75 each and even though when I went there, I showed them they are online for about 250 for all four of them But the reason I'm buying them for such a place because I need all the bolts and screws that goes with it someone swap that to a non-hydraulic and I'm trying to put it back the way it was. I purchased the car that way so she charged me 220 and it was only for the two front ones after she charged me I figured that out I said that's fine and they do not let you see the part before you take it off. You have to pay for it and then if you don't like it, they refund you the money. The guy brought the shots and one of them is damaged so they said OK will charge your only for one so they refund the money and charge me for one but then I thought about it it's not worth it to take one. I want it all four of them, but at least if not only two I cannot take one. I won't do me any good so I asked for a refund for the other one at that time. It was a guy at the window so he said bring everything back which is talking about the screws because he knows that's what I need the most and I'm pretty sure they will throw that in the garbage so I did and I asked them for the screws and I told him I pay you 20 bucks for them even though they're not even worth anything and they are going to throw them in the garbage he says no I wasted my time driving 45 minutes ago and 45 minutes back paying tollway and gas and on top of that I got a red camera ticket couple blocks from their place I really don't recommend this place not even to an enemy, even if they do have your part, there's a lot of places out there are more appreciated for your business and at least they have a positive attitude lost about $130 for nothing and you wouldn't give me couple screws that you're going to throw in the garbage for $20

the slowest junk yard I been to you go there just to get a part wait 2 hours you can't go get the…read morepart yourself if it a small part the lady at the counter is rude

Review for Broadway Auto Wreckers Ltd…read more Location: 13545 Sacramento Ave, Blue Island, IL I recently had a highly disappointing experience with Broadway Auto Wreckers Ltd. Here are the key issues I encountered: Faulty product:** I purchased an engine and transmission and battery that turned out to be defective. Unreasonable fees:** The shop charged an additional $300 restocking fee that I found to be inappropriate and not clearly justified. Poor communication and unsafe practices:** Repeated attempts to contact Khalid were unsuccessful; he blocked my phone numbers, making it extremely difficult to resolve the situation. Refund and service recovery problems:** I spent a considerable amount of time trying to recover my funds, with little to no satisfactory assistance from the seller. Personal Experience Summary Multiple unsuccessful attempts to reach the seller (Khalid) for resolution. Denied or obstructed communication after initiating refunds or returns. No adequate remedy or assistance provided to address the faulty engine and restocking concerns. Recommendation Based on this experience, I cannot recommend Broadway Auto Wreckers Ltd or Khalid for automotive parts or services. If you decide to engage with them, proceed with extreme caution: Insist on a detailed, written description of the engine's condition and a tested warranty. Request a clear, itemized receipt including any restocking fees, and ensure a return/refund policy is documented. Use a traceable payment method and consider recording conversations where legal and appropriate. Do not pay upfront for services or parts before you have inspected them or received a verified warranty or return policy.

Rating: I purchased…read morea transmission from Khaled's Auto Parts (Blue Island Auto) at 13545 S Sacramento Ave, Blue Island, IL. I was told it was tested and came with a guarantee. After paying for installation, the transmission did not work at all. Instead of honoring their guarantee, they tried to make me pay for labor twice, which is completely unfair. If a part is sold as tested and guaranteed, the customer should not be penalized when it fails immediately. This experience shows a lack of accountability and professionalism. I expected honesty and reliability, but instead I was left with wasted time, extra costs, and a broken promise. I would strongly caution anyone considering buying parts here--make sure you get everything in writing and be prepared for pushback if something goes wrong.

had me on the phone 20 min then put me on hold didnt come back on line…read moreso i hung up called back and it was the same thing over again so I guess they dont need my business thanks for nothing Now they want me to add more making a comment

Do not not not buy auto parts from these con artists. I purchased a used alternator with…read moresupposedly 52k miles on it. Now this was an original Toyota alternator which LKQ supposedly thoroughly inspects and repairs. Haaaaaaaa. You would estimate the alternator had another 50k miles and several years to go. However, it went bad in less than a year, but of course over the warranty period which is only six months. Buying another alternator is bad enough. The problem is the labor which is 2.6 hours to remove and replace on the 3.5 liter engine. I should have gone to Auto Zone, O'Reillys, or Rock Auto. Anywhere but LKQ. Learn from my mistake do not buy parts from these charlatans.

I have always taken my vehicles to John and have always had a great experience. I highly recommend…read morethis shop to anyone.

I discovered a massive oil leak(smoke) while pulling a camper on I294. I pulled off and was…read morerecommended to go to Certified. They let us plug the camper in to their shop, so food wouldn't spoil and moved us to the front of the line. They found the leak in an oil cooler line(Why would Toyota use a rubber hose for oil under pressure) sent someone down to Orland Park to get the part, and installed it. Vacation saved. They could have easily taken advantage of us, being 40 miles from home with 2 kids and a loaded camper, but charged us a fair price. Good Guys. Not easy to find. I marked it with a trail of oil from the Marathon station to their shop:).

Tuesday 1/2 price off on this junk yard $3 admission…read more I was looking for a rear bumper honda element And I got it Bring your tools Pick up your part and pay About that......

I was very impressed with circus. I went in to get a part today and I didn't know that I had to…read moretake it off the car. I really needed this part today and the young lady that worked there really helped me out by allowing me to ask someone to take it off for me circus you are the best and thank you Mr. Wilson for helping me. Oh by the way they were getting ready to close thanks again. Wanda