Just a heads up. Purchased shoes and inserts here and returned them within 24 hours. I was charged…read morea $25 consulting fee. NO WHERE in the store is this policy posted. I believe in helping small businesses but this is absolutely ridiculous.

The owner was very helpful and solved my problem. I also purchased a nice pair of boots. I will go…read moreback for shoes and sneakers.

Stopped in here today to look at running / walking sneakers. I know some people may gripe about…read moretheir prices, and while you can opt to drive to Dick's Sporting Goods and wait around to be helped; or you stay local and save the gas and get helped by an attentive employee like Deven. Got a solid foot measurement, with many suggestions based upon my needs in a better walking sneaker and wound up with a choice between a pair of Brooks or New Balance. I also wasn't in the mood to drive to Johnston to Yorkers Shoes (but is closed on Sundays anyways) and Rhode Runner is a pain for parking on North Main St - so my purposes on short notice and a whim, Savon Shoes stepped up and helped me out today! Thanks so much.

Friendly helpful staff. Awesome array of shoes, sneakers, boots etc for the entire family. My…read morespouse left with exactly what he was looking for and the reassurance that if the shoe failed to return with it. They also have the same quality location in Warren,RI

Great selection of footwear and sports apparal. Staff is always helpful and we have bought multiple…read morepairs of sneakers here over the years. Knowledgeable friendly crew. Prices are fair.

I was looking for a specific pair of Adidas shoes and luckily they had them in stock in my size…read more They were in perfect condition and fit awesome.

One purchase and done. They didn't stand behind their product, was dishonest with items shipped…read morefrom China and return policy. A company like this won't last so be careful with assuming they will be in business for long.

I've enjoyed a fantastic experience wearing and maintaining Alden Shoes for 40 or so years. The…read moremajority of Alden shoes that I own (many Cordovan) were purchased from Brooks Brothers, when Brooks Brothers put their label in Alden Shoes, and when Brooks Brothers amounted to something far more and far greater than the disaster that they are today. I've used Alden's refurbishing services, several times, and I've been very pleased with their service, although, I am disappointed to read about Dennis K's experience with Alden Shoes refurbishing services, and my guard/suspect is up, as a result of Dennis K's Yelp review. Alden shoes are hard to come by, since Brooks Brothers is nearly out of business. I've purchased a few pair from Mr. Sid, in Newton, MA, which was a great experience.

The owner doesn't listen and interrupts you by stating "you're going to learn something... I'm…read moregoing to teach you...." He tried to convince you that all your problems are from your shoes being 2 sizes too small. There are 2 other reviewers that had The same experience. I'm now searching for an actual podiatrist.

I am a marathon runner and was in frequent PT and Chiro. My Chiro doctor sent me to Richard just to…read morecheck my shoes and orthos affect on my hips and shins. Richard spent time with me and advised no ortho usage needed. He fitted me to Narrow shoes that were a few sizes larger than what i was wearing at the time. I was game to experiment as I already knew my current state and issues. It was one of my best decisions I ever made. I have been in his fitted shoes for 10 months now and have been great. All my adaptations happened as he said they would. I am walking and running totally ortho-free for the first time in decade and a half. I just ran the Newport marathon with a Boston Marathon qualification time. My hips, shins and feet are doing just fine. I can't Thank Richard enough and I highly recommend him to anyone even slightly interested. He carries some of the top lines and fits them to you after you pick out which one you like best. I admire that he can stay open given the big store competition. Remember he is alone and tries to accommodate everyone. He is without doubt very knowledgeable about shoes and feet. Plan just a few extra minutes and you will be well serviced. I save up for my trips to see him. Right now, he is getting spring and summer shoes in and I can't wait to see them. BTW - I live in New England not CA... :0

Wow! What a wonderful experience. My boyfriend and I are…read morenewer runners and we decided it was time to get shoes that meant business but didnt know where to start. A lot of our powerlifting friends reccommended this place. We were a little wary but it was professional, down to earth, super knowledgeable guys who were excited to talk about running, life, and everything in between! We both left with a pair of sneakers and running socks after also getting professional gait analysis and testing all our shoes on the track area. We will be checking out some of their group events as things get warmer! What a gem!

Had an amazing experience shopping for my first pair of running shoes at this store! The staff was…read moreextremely helpful and spent a lot of time with me while I tried out various pairs of shoes. They also have a running track where you can do a quick sprint to check if the running shoes fit appropriately! The store also offers a wide selection of gels and gummies that can be used during long runs. Not only do they have a vast selection of shoes, their prices are also very reasonable, especially for name brand and high quality running shoes. Thanks again Rhode Runner staff for the awesome experience!

After visiting VSS I felt fully satisfied with my new gear and confident that I was going to have a…read moregreat ski season. Their team made sure my boots were comfortable and fit just right. They were all very knowledgeable, kind, and caring. After getting my boots and skis fitted they even helped me chose a jacket that was bet for me. To mean this seemed like a great business and worth any wait! I will definitely come back and recommend to all!

I just left this shop after spending about 1.5 hours working with Greg on a new pair of boots. I…read morecan't say enough good things about this experience. After measuring my feet he brought out at least 6 pairs of boots from an assortment of companies. He explained the features of each one and his goal was to find me the perfect fitting boot no matter how long it took. I was very impressed and would recommend this shop to anyone looking for anything ski related.

Earlier this year, my husband and I found ourselves in the market for cross country skis. A little…read morelate to the game for the season (and perhaps the year with recent shipping delays) the employees at The Ski House were incredibly helpful in our search for gear in time for a February trip to Lake Placid, NY. After striking out at stores throughout Rhode Island, we found ourselves extending our search to Massachusetts and Connecticut. Most stores simply laughed when we mentioned we were looking for two full packages of boots, skis, and poles. The Ski House not only took our inquiry seriously but worked out a viable solution and game plan to help us find everything we were looking for. We worked most of our purchase out over the telephone, saving us precious time, gas, and mileage during our search. The Ski House gathered all of our ski equipment (minus the boots) based on height and weight and held it for us with a small deposit until we could get to the store for pickup. They talked us through the requirements we'd need in a boot and offered several suggestions on where we might be able to locate a couple pairs. With their guidance in mind, we found boots online same day that were compatible with the Alpina skis coming our way. Our excellent experience extended through to purchase. Everyone we encountered in-store was pleasant and knowledgeable. Our skis and bindings were set up in no time, poles measured and tested based on our height, and final purchase handled quickly and efficiently. Thanks to The Ski House, we were able to cruise the trails on our vacation in our new gear not long after!!

Absolute scam . Sold me the wrong size ski boots, claiming they're "supposed to be tight." As a…read morebeginner, I trusted their so-called expertise. Turns out, they were cutting off my circulation after two runs. Three other shops confirmed they screwed up. Wasted $100++ trying to fix their mistake. Went back, and they ADMITTED they sold me the wrong size--then refused to do anything about it. No refund, no exchange, just pathetic and was told" buy new ones." Now I'm out hundreds of dollars with boots I can't wear. Incompetent, dishonest, and a complete waste of time. Avoid this place at all costs.