Very professional. As a woman it's a little intimidating going into a "body shop" however, here,…read moreeveryone was very respectful, and knowledgeable. And took the time to explain everything I asked of them. what a neat place. You can see detail in everything they do. I only went in for an estimate, but they were courteous, and they took the time, I will go there for any of my car repair needs.

They took care of me quickly and did a very good job. I had a loose panel that seemed like it was…read moreready to fall off and drove by to see what they could do. Thank you guys.

Skyler from start to finish displayed utmost professionalism, was honest/forthright, and completely…read moretransparent on costs for everything. I had been rear ended, and had went around to multiple body shops in the area. I felt most comfortable with Skyler's body shop, additionally he quoted me the lowest price as well as the quickest time frame for everything to get done. I was impressed with his work, he even went above and beyond by adding some touch up paint where needed and straightening out a dent on my exhaust. If you're looking for a body shop in stl, this is the one!

Had brought my car here after it got hit by being parked on the side of the street. A neighbor had…read morerecommended this guy. I'm so glad I did. I had insurance and the owner took care of everything, even dealing with my insurance company for me. My car not only came back looking good after the repairs, I couldn't even tell it had got wrecked! He even washed my car! Needless to say, if I need body work done i will be going back to him, and I will and have been recommending this place to everyone I know. Can't thank this place enough!!

Terrific staff and service. Honest pricing and excellent work. They go the extra mile for customer…read moresatisfaction.

The communication from this shop was excellent. The person who answered the phone was pleasant and…read morewe received updates along the way. Grateful for your help during a very stressful time!

Steven assisted me with my vehicle repairs and was everything you would want from a customer…read moreservice perspective. I have used this collision center twice and would highly recommend it to friends. Very honest and professional which is hard to find.

What a nice place to go for auto body repair. The team is friendly, courteous, professional. The…read morebuilding may be a little hard to find, but worth the effort. They did a great job on my Kia Soul, Zippy, when he had a bit of a bump and required a small nose job. It you have to meet by accident, this is the place to go!

Niebling was a perfect choice for my car repair! I'm thankful for AAA to have a partnership with…read morethem. The staff is great and services are awesome. My bumper is perfect and they even cleaned my whole car! Inside and out! Coincidently, one of the staff knows my dad, so he deeped clean my rugs?? I cannot express enough gratitude. Thank you, Niebling!!! As a bonus, Enterprise hooked me up with an advanced car (too much for me to handle) and I didn't realize that they pick you up and drop off during repair time. I'm so grateful for everything!

I went to get a quote. The 2 men just stood there like I wasnt.I asked for a they one said 100.00…read morefor a paper quote.Or ....100.00 for for blacks? Poor attitudes and poor service

Great service from incredibly nice people who care about their community!!…read moreMaroun, Eddie and Monir are trustworthy and hardworking, too.

This Body shop took my insurance money from aaa and never fixed my car to factory specs. They…read morecharged almost 7,000 and were suppose ton fix the broken frame and were suppose to put new parts, but instead let me drive my car in a very unsafe condition. They left my 2017 forester in worse condition than it arrived in. My car currently is undergoing all new repairs to fix all for 7,200. This has been reported to the attorney general and currently seeking legal options. Please do not use this shop for safety reasons.

Needed an emissions test and they were close by, willing to get me in immediately, and extremely…read morefriendly and personable. I'm always apprehensive of mechanics because my lack of knowledge with cars but I had no issues here getting in and out quickly without them trying to sell me something or say I need this or that fixed. I would definitely come back here for other work I need done. I felt comfortable and they were quick and efficient.

Outstanding service and value very skilled and was able to get service within 24 hoursread more

Every member of the staff went out of their way to help make this repair situation as pleasant as…read morepossible. On top of that, the repair was completed ahead of schedule. I would definitely return here every time!

I am very pleased with the whole experience. The appointment took a long time and then I forgot…read moreabout it and took even longer but my repair was not that significant so it was okay to wait, plus Tyler kept me posted during the whole process, the repair was nicely done and there was an accessory which did not get on time but he texted me later for me to pick it up. Plus the car was so clean!

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

Amazing shop, Super personable! Highly recommend! Everyone is truly amazing from the GM to the…read morefront desk to the Advisors. Everyone I talked to was so knowledgeable.

I brought my vehicle in to repair a sliding door and side mirror. After their "repair," my trunk…read morestopped working and the electrical system was completely ruined -- DAMAGE THAT DID NOT EXIST BEFORE. When confronted, they refused to take responsibility. I had to pay $900 out of pocket at Honda to fix the mess THEY caused. Their work is careless, unprofessional, and dangerous. If you value your car, stay far away from this shop -- they will ruin your vehicle and refuse to fix it.