TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.

A great company with a crew that is honest and has integrity…read more The initial diagnosis for my system didn't solve the problem so there was no charge for that part. We had to replace the whole outside unit to get the system back in excellent condition.

It may be hot and steamy outside, but it is nice and cool inside. We had been in our home a few…read moremonths, when temps started to rise and we turned on our AC. Outside temp was up in the 90s and inside it would not cool under 79. We called Flex Air on a Thursday afternoon and they came out the next day. They took their time to review all the equipment. They listened to what our needs were. They ended up giving us 4 different options to choose from on how to proceed. They showed us a side by side preview of all 4 otptions and then went into details of each one. This included two with repairs and two with full right replacements. They took their time to answer all of our questions not shying away from the positives and negatives of each option. This gave us a clear picture on how we felt we needed to move forward. They came out the following Monday to put in the new equipment. During install they were polite and friendly, again answering any questions we may have had. We have been using it a week now and everything is running great and nice and cool. We also love the new thermostat. I appreciate them being upfront with us. Again listening to what our needs were and they did not try to push some high end products with a bunch of bells and whistles that we did not need. My wife and I are very happy with service and product. Thank you So much!

Strickland is our go-to for all of our HVAC needs!! When our AC unit went out in the lovely Texas…read moreheatwave on 7/22 (aka normal Summer!), Rose was quick to listen to our issues and my comedy around our situation (we have an autistic 6 year old who would've been stuck sleeping in bed with us if we didn't find a solution ASAP). Rose had a technician, Rafael, scheduled to come out the SAME DAY. That is truly unheard of in my experience. We were kept updated on arrival time through a tracking link which is way better than being given a large window of time without visibility into an approximate arrival. Rafael was quick to diagnose our issue and walked through our options (needed to replace the unit which was at end of life), informed us of finance options if approved and even put in a temporary fix so our boy could sleep comfortably in his own room that evening. Rose had 2 wonderful technicians come out to install the new unit the wet next day!!! I'm blanking their names but they were efficient and awesome. We had some issues installing the new thermostat, but again, they put in a temp fix and the new unit was up and running in no time. Another gentleman came out about a week later to install the new thermostat. I'm also blanking his name (sorry :/),but he took the time to walk me through why there was trouble installing it in the first place as well as how to operate the new thermostat, applied some default settings based on his recommendations and made sure my app on my phone was working. Fast forward to today, 9/8, we had an issue over the Labor Day weekend with water leaking through a ceiling fixture (older home, older plumbing, happened before). We contacted Strickland on Sunday and they had another wonderful technician, Duncan, to our home this AM. Duncan took the time to explain to us what was going on with the units and assess as well as diagnose it's a plumbing issue related to the unit(s). He provided us with a reference and we have them coming out at 8 am tomorrow (looks like I'll be doing a review in the near future for them as well ;)). Lastly, huge shoutout to Jeremy. Jeremy is the owner, and I can't say enough great things about him and his team. He took the time to call us and make sure everything was going well. I don't know a lot of owners who care to take the time to do that or take our call on a holiday weekend. We will never use anyone else and will always recommend Strickland to family, friends and strangers. Strickland is like family to us!!

YELP SUCKS !!! and…read more.. STRICKLAND HEATING AND AIR IS USELESS BECAUSE THEY RELY ON AI TO CONDUCT THEIR BUSINESS AND LEAVE PEOPLE LIKE ME HANGING AND SCREWED OVER !!!!! Found Strickland on Yelp. Page after page of chat describing my needs. Stickland's owner Jeremy commits to having a tech at my home to give me a final estimate and complete the work on Monday morning, Labor Day, at 9am. NO ONE SHOWS UP ! I have the entire chat exchange from Yelp. I call Strickland and I am told they can find nothing for a service call for me. WHAT ???? After repeated calls, I finally get a call back from Trice, Stickland's service manager. I am told we dont service your area and our owner lives in Stephenville and he would never schedule an appointment for service in the Dallas area. Then I am advised, I was never chatting with Jeremy... the owner of Strickland but rather I was chatting with Yelp AI assistant... NOT ARTIFICIAL INTELLIGENCE... RATHER AUTHENTIC IGNORANCE IT IS... NO INTELLIGENCE WHATSOEVER !!! The conclusion, they have no one available... they don't know me... dont know what my needs are... don't know what was agreed to... don't work in my area... Strickland does not know a DAMN THING about me or my needs !!!! They are as ARTIFICIAL AS THE AI ASSISTANT THEY RELY ON !!!! My conclusion !!!! If you want a REAL HVAC company... one that is not run by AI.. or by YELP'S AI.... STAY FAR AWAY FROM STRICKLAND !!!! in fact RUN from Strickland Heating and Air !!!

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

Tunde came out and gave us several options for AC maintenance. After we decided which route to…read moretake he came back and spent several hours making the repairs we needed. He was professional, polite, prompt and hardworking. He was able to diagnose an issue we were having with one of our vents and solved the problem quickly. I had previously had 3 different AC companies out to fix the problem and not one of them was able to figure it out. I will only use Millionaire from now on.

As a former home builder, i knew something about the repair needed. Reggie went above and beyond…read morewhat i expected. He spent about 2 hrs in 100 plus afternoon and resolved the problem. Fast service and good service is almost forgotten in this greedy world. Put Comfort Land AC at top of list.

Derrick Williams with Comfort Land Heating, Cooling did a great job this afternoon. He was…read morefriendly, professional, and efficient and left me feeling comfortable with my mini-splits' operation.

Great service. My A/C wasn't cooling and I needed a quick repair, these guys came same day and were…read moreable to get it working again. I have used them ever since and they are always quick to respond and fairly priced.

I have been fighting with my warranty company for over a year with my AC. Reached out to 3 Kings…read moreAC, they sent out a technician for a consultation and by Monday (which is today) we are up and running. Hugo, Martin and Angel were all great. I received a year warranty on the part. I love the fast reply, wonderful customers service, Martin gave us the break down of what they did and Hugo gave us his recommendations of what was priority to keep our unit quality of life. I will definitely try to use them instead of the companies the warranty company tries to send to my home. Honest, fast, reliable and great communication. They called to see if they could come early, yesssss please do.

Done great job! The team worked very professionally, finished in time no issues. I highly…read morerecommend this company!

I've now called on these guys 3 times. Each time they have been on time and each time I have felt…read morethey were there to help me and not just try to up sell me anything beyond what I needed. They are very competent and I will always call them. They have earned my business as well as my respect.

Comfort Masters is one of the best HVAC companies in North Texas. I was out of state when I noticed…read moremy house had climbed above 95 degrees inside, so I called Comfort Masters. They came out the same day, gave me estimates for both repairing and replacing the system, and helped me weigh my options. Since my unit was 18 years old and had needed more service recently, I decided to replace it. Their team came out the next day and, even though I wasn't home, replaced the entire unit with an Amana variable-speed inverter AC unit and compatible heater in one long day. Dylon returned the following week for a quality-control check, and the system has been very quiet while keeping the humidity in the low 50s. I also really appreciate that live people in the office answer the phone--no bot. I highly recommend Comfort Masters for HVAC service.

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

Bright clean store for your HVAC needs. I'm in property management & frequent this store for needs…read moreat my community. The staff is always nice. I can walk in with a photo of what I need & they are always able to assist me. The prices are fair - actually lower than our main supplier which is Wilmar. Thanks for being kind & efficient. Xo.

From the owner: Johnstone Supply Ft Worth is a leading HVAC/R Wholesale Distributor with access to over 70,000…read morelocally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

I cannot thank Adrian with Texas Air and Heat enough! We are dealing with brutal triple-digit…read moreheatwaves in Grand Prairie, and our AC went out. Adrian came to the rescue in a huge hurry--he actually arrived an hour earlier than expected, which was a massive relief.Within just 30 minutes, he diagnosed the issue and had our house cooling back down. He was extremely thorough, highly professional, and his repair pricing was very fair and reasonable. Excellent customer service and exceptional professional ability. Highly recommend!

Had the pleasure of using Daniel at Texas Air & Heat the…read moreother day for my clients home. My Husband and I own a real estate brokerage, so we are constants in need of a licensed HVAC company. Our AC guy recently retired so took a chance and called Texas Air & Heat based off their reviews and they certainly did not disappoint! Spoke to Daniel (the owner) when I called on a Saturday to schedule and we made an appt for 8 am on Monday. He was super prompt (even text when he was a few minutes out. Once he got there, he looked through the whole system and diagnosed the issue. I asked him to not fix it yet since we were still under contract for the house, but had a detailed invoice with photos of how to fix the issue along with price involved to supply the sellers. Texas Air & Heat will for sure be my new HVAC company!