West Essex Jewelers is always there when I need a gift. In this case a pair of diamond stud…read moreearrings for my 3 month old great-granddaughter. Customer service is tops!

This has been our go-to jeweler for over a year. Joe and his staff are friendly and knowledgeable…read more If you are shopping for new jewelry or need something done to your existing jewelry, West Essex is the place to go.

The best jeweler in town! My family has trusted Michael Anthony Jewelers for years now and we are…read more100% satisfied every time. Last summer my brother and his fiancé picked out an engagement ring which was a rather unique stone, and Mike and his crew did their magic and found the perfect diamond. It is truly a beautiful ring. More recently, my fiancé also bought my engagement ring at Michael Anthony's with the help of Mike, and he nailed it! It is stunning. When changes needed to be made with sizing, the staff was not only available, but HAPPY to help. They gave great advice and I could not be happier. We cannot wait to be back for our wedding bands. Special thanks to Mike and Jim who helped in the store, and to Faythe who I communicated with via email. Michael Anthony treats you like family and does spectacular work!!!!!

Wow Michael reset my ring and I couldn't be happier. He called every step of the way to make sure…read morethis is exactly what I wanted . He also fixed a bracelet and was reasonable . Will return . This is a great jeweler .

Be careful this jeweler . They are not honest. They are scammers. They took my bracelet not give me…read moreback . They are thief

When I first walked into the Wayne Jewelry exchanged looking for an engagement ring, this was the…read moreonly group that acknowledged I was even in the store. As soon as we started talking, the team helped me find the perfect ring for my now wife. We were so pleased with the customer service, knowledge and prices that we returned several months later to purchase our wedding rings. I got a custom ring made and it exceeded all expectations. My wife loves all the jewelry we have purchased here and would only come back here.

PROS: This is apart of a chain and they are very reputable. Nice staff, accepts a large amount of…read morestuff, and gives you cash on the spot CONS: This particular location has very limited supplies and they never seem to be here. They are always out. The guy was also very late over what the "Be back at..." paper said. OVERALL: I would definitely sell them something as long as they're there.

I called and set up an appt. with Angel and he asked me to send some pictures of the coins i had to…read moresell, he never replied to receiving the pictures and when i showed up to see him the kiosk was closed so i called the number posted at the kiosk and needless to say no answer so i left a voice mail said i was there and i would wait a few minutes, here we are next day and never heard a word. I would say deal at your own risk this is not the way to do business.

Great hidden gem in Wayne!! Nice big clean store and the staff is extremely friendly, patient and…read morehelpful. Very reasonable prices and they want to please their customers. Really glad I went here. Seems like they have a wide selection of jewelry. Highly recommend if you want to support a local business that's not a jewelry company with many locations.

The Gallo jewelry team is AMAZING! We get all our jewelry from this store for all occasions and the…read morejewelry pieces are beautiful, they always have new inventory and it is all super elegant. Their service is top notch!!! Most recently, I want to share an experience where I had 8 of my gold and diamond chains tied in knots and they took the time to take all the knots out. Something I could not have done on my own! I am grateful for their patience and professionalism. And have to say we are lucky to have this store in town.

Perhaps John is on vacation, sick, or even retired. I purchased a vintage watch from John in 2006…read more I've since had it serviced at the original manufacturer; however, it needs servicing again. Unfortunately, despite 3 emails to John, I've heard nothing back. 3 emails, including earlier correspondence between us, and John appears to have washed his hands clean of a product he sold. John may have some good ratings, however, remember "buyer beware!!!"

I have sent John several vintage watches for service and repair over the years. He is a wealth of…read moreknowledge and has always done a great job for me. He works quickly and does a great job keeping me updated on progress. In one case one of the watches wasn't quite right when I got it back and John honored his warranty by taking it back and quickly fixing the issue and getting it back to me. It and all the other watches he has serviced for me now look and run perfectly. I would highly recommend John to anyone looking for help with a watch.

If I could give 0 stars, I would…read more This was hands down the worst jewelry experience of my life. We were referred to this store by family who claimed it was "the most inexpensive place for fine jewelry." Well, you absolutely get what you pay for here: cheap craftsmanship, zero accountability, and an owner who treats customers with utter disrespect. I bought my wedding band here, and within less than one month of wear (mind you, I removed it at night, in the shower, and for anything remotely physical like cleaning, cooking, or working out), half the stones were already loose. I brought it back, expecting at least an apology, but instead they brushed it off and said they would "reinforce" it. When the ring came back, two stones were still loose. Not even a month later, a diamond fell out. When I raised this to the owner, instead of taking any responsibility, he blamed me for wearing the ring while working at my desk job. His exact words were basically that "these bands aren't for daily use." Excuse me? A wedding band not for daily use--that's a new one. To add insult to injury, he wanted to charge me for the missing diamond and labor to fix their defective product. At that point, I cut my losses and sold the ring back to him at 50% of what I paid after just two months of marriage simply to get away from this toxic business. I have zero doubt the same problems would have kept happening, because the craftsmanship is appalling. To top it all off, the owner was rude, dismissive, and completely unprofessional throughout the entire ordeal. There was no accountability, no remorse, and no effort to make things right. Save yourself the headache, heartbreak, and wasted money. There are plenty of jewelers who understand that wedding jewelry is meant to last a lifetime, not fall apart after a few weeks. This place is a scam, and I wouldn't recommend it to my worst enemy.

Avoid this place at all costs. I bought my wedding band here and within a month half the stones…read morewere loose. A diamond fell out after two months, even though I took the ring off to sleep, shower, and work out. The owner blamed me for "daily use" (on a wedding band!) and tried to charge me to fix their mistake. He was rude, dismissive, and offered no accountability. I ended up selling the ring back to him for half of what I paid just to be done with this nightmare. Terrible quality, terrible service.

Marcos is a shyster and a scammer. He tells you one price for your gold, then when it's time to…read morepay, he pays less than he agreed. Absolutely NOT reputable. Also, the merchandise he sells has less gold than advertised. Stay away from this business.

Something very shady about this place. If you want to feel manipulated and forced to sell your…read morevaluables for less than they are worth then go here. I chose to walk out and I'm so glad I did as I visited a local store in my town that treated me fairly and with respect.