Here's to a pointless review. Shami has 49 reviews to date and running a 4.9 star rating. That…read moremeans they're virtually flawless. I took my son's IWC GST in for service. It hadn't been worked on since I purchased it almost 20 years ago and it needed it. It also needed a chrono pusher replaced. Now, was the repair cheap? Nope, on the contrary, it was close to $1200 but, as Dr. Aldo Gucci said years ago, quality is remembered long after price is forgotten and their work was excellent. 6 weeks later and it was good as new. As someone who can best be described as a perfectionist and who demands the same from businesses I patronize, I'm here to tell you that they're the real deal. You can trust them with anything from a battery replacement on a Timex to a rebuild on a Patek. The absolute best. Kudos.

Great place!! They fixed a diamond chip that fell out of my grandmother's ring. They cleaned and…read morepolished the ring and it looks brand new. I am very happy with their repair!!!

West Essex Jewelers is always there when I need a gift. In this case a pair of diamond stud…read moreearrings for my 3 month old great-granddaughter. Customer service is tops!

This has been our go-to jeweler for over a year. Joe and his staff are friendly and knowledgeable…read more If you are shopping for new jewelry or need something done to your existing jewelry, West Essex is the place to go.

The best jeweler in town! My family has trusted Michael Anthony Jewelers for years now and we are…read more100% satisfied every time. Last summer my brother and his fiancé picked out an engagement ring which was a rather unique stone, and Mike and his crew did their magic and found the perfect diamond. It is truly a beautiful ring. More recently, my fiancé also bought my engagement ring at Michael Anthony's with the help of Mike, and he nailed it! It is stunning. When changes needed to be made with sizing, the staff was not only available, but HAPPY to help. They gave great advice and I could not be happier. We cannot wait to be back for our wedding bands. Special thanks to Mike and Jim who helped in the store, and to Faythe who I communicated with via email. Michael Anthony treats you like family and does spectacular work!!!!!

Wow Michael reset my ring and I couldn't be happier. He called every step of the way to make sure…read morethis is exactly what I wanted . He also fixed a bracelet and was reasonable . Will return . This is a great jeweler .

Be careful this jeweler . They are not honest. They are scammers. They took my bracelet not give me…read moreback . They are thief

When I first walked into the Wayne Jewelry exchanged looking for an engagement ring, this was the…read moreonly group that acknowledged I was even in the store. As soon as we started talking, the team helped me find the perfect ring for my now wife. We were so pleased with the customer service, knowledge and prices that we returned several months later to purchase our wedding rings. I got a custom ring made and it exceeded all expectations. My wife loves all the jewelry we have purchased here and would only come back here.

PROS: This is apart of a chain and they are very reputable. Nice staff, accepts a large amount of…read morestuff, and gives you cash on the spot CONS: This particular location has very limited supplies and they never seem to be here. They are always out. The guy was also very late over what the "Be back at..." paper said. OVERALL: I would definitely sell them something as long as they're there.

I called and set up an appt. with Angel and he asked me to send some pictures of the coins i had to…read moresell, he never replied to receiving the pictures and when i showed up to see him the kiosk was closed so i called the number posted at the kiosk and needless to say no answer so i left a voice mail said i was there and i would wait a few minutes, here we are next day and never heard a word. I would say deal at your own risk this is not the way to do business.

It's been a while since I've written a review, but I feel like I have to after this experience with…read moreGallo. I needed a mens wedding ring in a difficult to find size in just a few days. I found a few places online that carried the ring my fiance wanted, but Gallo offered the ring for $100 cheaper. I contacted them to see if they could expedite the shipping and to see how much extra that would charge. They were very quick to respond (on a holiday weekend) and sent me the ring 3 days faster than I expected and they didn't charge extra for expediting the shipping. Such a great experience, and even though I live in California, I'm sure I will be a repeat customer. Thank you!!

Great hidden gem in Wayne!! Nice big clean store and the staff is extremely friendly, patient and…read morehelpful. Very reasonable prices and they want to please their customers. Really glad I went here. Seems like they have a wide selection of jewelry. Highly recommend if you want to support a local business that's not a jewelry company with many locations.

Perhaps John is on vacation, sick, or even retired. I purchased a vintage watch from John in 2006…read more I've since had it serviced at the original manufacturer; however, it needs servicing again. Unfortunately, despite 3 emails to John, I've heard nothing back. 3 emails, including earlier correspondence between us, and John appears to have washed his hands clean of a product he sold. John may have some good ratings, however, remember "buyer beware!!!"

I have sent John several vintage watches for service and repair over the years. He is a wealth of…read moreknowledge and has always done a great job for me. He works quickly and does a great job keeping me updated on progress. In one case one of the watches wasn't quite right when I got it back and John honored his warranty by taking it back and quickly fixing the issue and getting it back to me. It and all the other watches he has serviced for me now look and run perfectly. I would highly recommend John to anyone looking for help with a watch.

If I could give 0 stars, I would…read more This was hands down the worst jewelry experience of my life. We were referred to this store by family who claimed it was "the most inexpensive place for fine jewelry." Well, you absolutely get what you pay for here: cheap craftsmanship, zero accountability, and an owner who treats customers with utter disrespect. I bought my wedding band here, and within less than one month of wear (mind you, I removed it at night, in the shower, and for anything remotely physical like cleaning, cooking, or working out), half the stones were already loose. I brought it back, expecting at least an apology, but instead they brushed it off and said they would "reinforce" it. When the ring came back, two stones were still loose. Not even a month later, a diamond fell out. When I raised this to the owner, instead of taking any responsibility, he blamed me for wearing the ring while working at my desk job. His exact words were basically that "these bands aren't for daily use." Excuse me? A wedding band not for daily use--that's a new one. To add insult to injury, he wanted to charge me for the missing diamond and labor to fix their defective product. At that point, I cut my losses and sold the ring back to him at 50% of what I paid after just two months of marriage simply to get away from this toxic business. I have zero doubt the same problems would have kept happening, because the craftsmanship is appalling. To top it all off, the owner was rude, dismissive, and completely unprofessional throughout the entire ordeal. There was no accountability, no remorse, and no effort to make things right. Save yourself the headache, heartbreak, and wasted money. There are plenty of jewelers who understand that wedding jewelry is meant to last a lifetime, not fall apart after a few weeks. This place is a scam, and I wouldn't recommend it to my worst enemy.

Avoid this place at all costs. I bought my wedding band here and within a month half the stones…read morewere loose. A diamond fell out after two months, even though I took the ring off to sleep, shower, and work out. The owner blamed me for "daily use" (on a wedding band!) and tried to charge me to fix their mistake. He was rude, dismissive, and offered no accountability. I ended up selling the ring back to him for half of what I paid just to be done with this nightmare. Terrible quality, terrible service.

Marcos is a shyster and a scammer. He tells you one price for your gold, then when it's time to…read morepay, he pays less than he agreed. Absolutely NOT reputable. Also, the merchandise he sells has less gold than advertised. Stay away from this business.

Something very shady about this place. If you want to feel manipulated and forced to sell your…read morevaluables for less than they are worth then go here. I chose to walk out and I'm so glad I did as I visited a local store in my town that treated me fairly and with respect.

Horrible business! I bought a watch band. It was an inch too big for my wrist. So I initiated a…read morereturn. I had to wait two days for them to say it was OK. Then once you approve the return, they charge a restocking fee, tax, and I had pay the postage for the return. I will never buy anything else again from Hardiston New York and the leather wasn't even soft. So basically, I only got a portion of what I spent the on watch band when I was allowed to do the return.