Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

I visited the Morgan Ave location today for an "emergency"…read moreVisit. I was traveling from out of town and needed a quick Repair made to the undercarriage of my car before traveling further. The service attendant quickly got my car in for inspection and the mechanic, Dean, resolved the problem for me in no time! They showed me the problem and gave me repair options. They were so helpful and kind. I will always recommend these guys/location to anyone who needs car service here in Evansville.

They lie and take people in front of u especially if u r a woman. Didn't reset the sensor for car…read more Wasted 2 and a half hours of my time!! When they did finally start on my car they stood around like they were on a break! Worst ever!!!!

I have been here many times, back in 2019 had the same situation where they left a giant scratch on…read moremy door but they refused to fix it saying it was already scratched. Didn't feel like arguing so just let it go & paid to have it fixed myself. Today went through the car wash, was at the vacuums and noticed several scratches on my hood that were not there previously. I proceeded to talk to the car wash employee who mentioned it was just a "paint crack", arguing with her wasn't going to get me anywhere again so just left & went to the shop to get a second opinion. The guy at the auto shop said it was 100% caused by the wash, more than likely by rocks stuck in the washing equipment. As someone who had the unlimited car wash pass for 2 years & been here countless times and this being the second time this has happened & Lucas Oil claims it's not their fault, I will NEVER return. Don't go here to get your car washed unless you have a shitty paint job to begin with. I recommend BOSS car wash on the north side or buggy bath on N Green River.

Fast service, friendly workers. Great location and hours of operation. Have been a customer over 5…read moreyears

Fast friendly service. Guys are very knowledgeable and prices can't be beat! Can't go wrong…read morechoosing this establishment.

This place is great! They go above and beyond an oil change. They check the air in my tires, wash…read moremy windows, vacuum out my car, and take good care of my baby. I'm always impressed by their efficiency and professionalism. Joshua was especially nice and communicated very well. I will definitely be back!

I've always had a great service experience but Thur I had my oil change, then Friday I heard a…read moreflopping noise coming from underneath my vehicle. I got home from work Friday and looked underneath the vehicle and am not sure if the broke a clip on the cover but it was not put back correctly! Now am not even sure if they put the correct amount on oil on the vehicle because it's flunctionating a bit.

EXCELLENT SERVICE! I usually take my car to the dealership to get an oil change and a tire…read morerotation, but went to Valvoline this time and their customer service and friendly attitude really made me feel taken care of. They are experienced, very knowledgeable, & thorough! They also have coupons online(:

I recently brought in my 2024 Ram (with less than 10,000 miles) due to an issue with the windshield…read morewasher fluid not spraying properly. the issue was a crimped hose. Later, I received a call stating that my vehicle was ready and was surprised to be given a bill for the repair. When I inquired about warranty coverage, I was told the issue was caused by a rodent chewing through the hose. However, no leaks were present before the service--only a visible crimp. At pickup, I was shown a small piece of hose with a hole, allegedly from a different area of the vehicle. I was also told the original crimped section had been straightened out, then cut and spliced with a larger hose. What concerns me most is that all repairs were completed before I was contacted or given the opportunity to approve or decline the service. I was then offered a "discounted rate" as a resolution, but my concerns were largely dismissed by Michael, the manager. I'm sharing this experience to express my disappointment with how the situation was handled and to caution others to ask detailed questions before authorizing service here.

Place was packed...which isn't surprising on a Saturday morning. The most ridiculous part was a car…read morepulled in 3 places behind me and got out at before my car has even been pulled in. No appointment, so they just got pushed ahead. There is no organization here when it's busy. Been here as long as they said I would and my vehicle hasn't even been pulled in yet. Going to have to get my oil changed elsewhere.

Staff is always very friendly and helpful always appreciate their service space is clean even the…read morebathroom is clean would most definitely recommend peeps to come here and get your vehicle looked at they will figure it out.

I made an appointment for an alignment here this past weekend. WHAT A JOKE. Desk man, being a…read moresalesman, thought I was an idiot girl driving a truck and knew nothing. Told me i had "warn out parts" because my trac bar and front end linkages were moving. THEY ARE ON HEIM JOINTS. they are supposed to move. i somehow held myself together without ripping this man a new one politely said thank you and left. Sad thy don't even know what a heim joint is and can touch peoples cars.

Great experience getting an oil change. Staff was very respectful and attentive. The lane even has…read morea timer so you know how long you have been serviced. Would definitely recommend to family and friends.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Newburgh.

They took advantage of my daughter who is a first time car owner. She didn't know how often to get…read moreher oil changed and they charged her $237 for a synthetic oil change (and every air filter) after she had only driven 2000 miles since her last visit there. Manager Kyle said it was her fault and wouldn't even offer a coupon for a future visit. Awful customer service

Went to have an oil changed and was greeted by Andrew Devin and Heavenly they was all super great…read moreand Devin explained everything and was training Heavenly and she never gave up even if she couldn't figure it out she kept trying she's going to be super great at this job and she is so friendly everyone was and helpful quick and efficient

Today is October 3,2025 A couple weeks ago our van was…read moremissing out very little. We took it to Ewing Tire Henderson Ky. They called said it was fixed . We had to pay $800 now its running horrible worse than it ever has . So don't take your car there . I could have taken my car to Purcell Tire only been charged $400 The owner says keep driving it when my van breaks down ill have it towed to Ewing Tire and demand my $800 back

I went to couple places it said the torque converter was bad I took it there they said they…read morecouldn't read it in charge me 100$ in still couldn't read in they said they will call me but never did until it involved giving them $ they said transmission good just the transmission control module in solenoid block they charge me 1263.00 I got it fix had it there Monday didn't get it back til Friday night when they was closing they had my car ready on empty I had kids had to run to a gas station two day later light come back on I take it somewhere else it keep saying torque converter. I took it back 3 times in now they said they want do anything about it are give me a rebate they said they couldn't find nothing in now they said transmission bad in they take 500 off so now my light still on in I am