Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!

I have to say I am very cautious of buying from a buy here pay here lot, but I bought a Chrysler…read moreSebring from them. I put over a 100000 miles on it never had a bit of problems till 4 years after the purchase. They work with you to get your payments affordable will consider buying from them again. The timing belt broke after it reached nearly 200000 miles

From the owner: Founded in 1978, Evans Motors has decades of experience buying great and dependable vehicles to…read moresell to everyone! Bad Credit, No Credit or great Credit, we have the perfect vehicle for you!

An Out-of-State Purchase Done Perfectly -- Ask for Matt and Luke…read more Buying a used car sight-unseen from across the country is one of those things that sounds like a great way to get burned. The horror stories are real -- cars that look nothing like the photos, hidden mechanical issues glossed over in the listing, bait-and-switch pricing when you show up, and last-minute fees magically appearing at the signing table. I knew all of this going in. I did it anyway, and I'm genuinely glad I did. I found a used car at Hyundai of Evansville and worked with Matt and Luke from start to finish. From the very first conversation, these guys were different. No pressure, no games, no manufactured urgency. We negotiated the price honestly and efficiently over the phone -- they were straightforward, reasonable, and never made me feel like I was being managed. All the paperwork was handled ahead of time so there were no surprises waiting for me when I arrived. I flew in specifically to pick up the car. Matt and Luke walked me through the vehicle thoroughly, answered every question, and had me on the road in about 10 minutes. Everything was exactly as represented -- not a single thing had been hidden, minimized, or oversold. The whole experience was cleaner and easier than buying a car locally has ever been for me. If you're hesitant about buying long-distance, let this review be your sign. Hyundai of Evansville -- and specifically Matt and Luke -- are the real deal. They earned my trust before I ever stepped off the plane, and they delivered on every bit of it. I'd do it again without hesitation.

Always a great experience! Greeted with a smile, never a long wait to be attended to! My Hyundai…read moreservice team are knowledgeable, and very honest! It's a very clean establishment and the coffee is great too! I've been working with this dealership and service team for about 15 years now.

This company is a bait & switch company they have no customer service…read more Instead of speaking to me person to person about the issue they proceeded to respond via email to my complaint In which they stated that they had no intentions of ever taking off my Heart inquiry and they had the right to put on the hard inquiry because I agreed to their terms when I proceeded to apply for a loan Is that the loan I applied for I was never going to get I left them a very detailed message They heard my voicemail and did not want to speak to me Bait and switch they will do a hard inquiry on your credit and then offer you a loan term that you did not agree with and all the while they have put a hard inquiry onto your credit report they are a bait & switch company you will never get what you thought you were applying for. They have no customer service they refused to remove the hard inquiry from my current report

I opened an account in Savannah, Georgia in May 2021, and yesterday the corporate office moved my…read moreaccount to another office without my permission and without ANY notification. I spoke to the branch manager Sandra Martin in April 2022 and June 2022 and we discussed transferring the account and i told her NO, she acknowledged that this was okay and on 1/12/23 the corporate office took it upon their own accord to do whatever they wanted with my account and personal information. I feel beyond violated. They are not the best lenders with their EXTREMELY high interest rates, in 2 years i have only paid down 5% of the original loan, with $376/month. This is a ripoff, but due to my credit i had no choice but to allow them to take advantage of me but that doesn't mean they have a right to disrespect me. I tried calling the corporate office but they don't respond or return calls. Do not use them, they don't care about their customers.

I am extremely disappointed and frustrated with my experience at this dealership. From the very…read morebeginning, I was given the runaround. I sold my vehicle on a Thursday and was explicitly told I would be paid the same day. When I arrived, the person I had been working with was suddenly no longer employed there, and I was handed off to a sales representative who was dismissive and unhelpful throughout the entire process. I was then told my payment would be ready on Monday and instructed to reach out that morning to confirm pickup at a different location. I did exactly that, only to arrive and find out my check was not there. After repeatedly telling the salesperson that I live five minutes away and would pick up the check in person, I was then informed--at the last minute--that it had been mailed instead. Clearly, there was zero communication between locations. My instructions were not passed along, and the agreed pickup time was never relayed. This level of disorganization and lack of accountability is unacceptable. To make matters worse, I attempted multiple times to contact management to understand what went wrong and resolve the issue. Not a single call was returned. That alone shows how little they value their customers. This experience was a complete waste of time and a perfect example of poor customer service and even worse communication. They tell you what you want to hear to get you in the door, then fail to follow through. If you're considering selling your vehicle, do yourself a favor--sell it privately. You'll likely get a better deal and avoid the headache of dealing with a business that clearly does not care about its customers. To say I am dissatisfied would be an understatement. This was a frustrating, disorganized, and frankly deceptive experience from start to finish.

Scamming staff and bad customer service not recommended!…read moreDriving your car like junk and blaming you for "new" issues!!! They should be turned down!!!

Beth is a nice lady but the big bald man was very very rude. He said the car would be done by 3 and…read moreas I'm typing this it is now 4:42. he was very rude when I asked when my car would be done. He said he would"prefer" if I waited in the waiting room instead of doing anything else with my time that very clearly had not been taken into consideration. on top of everything, they said they don't make half the parts for my car anymore but I purchased it from them LAST YEAR. Why are there cars being sold on their lot that have discontinued parts,?? embarrassing.

Although I did not purchase from them, they were very helpful in car search. Beth was great,…read morecontacting new only as much as needed for my search and application. Very friendly!

was in transit, confirmed it was available, worked up a deal to only find that it was reserved /…read morepurchased 3 weeks prior. Human mistake but unfortunate. Decide to order the same thing from the factory but learn Jeep changed the MSRP price by 800 and With that, the dealer would no longer honor the previous negotiated deal (agreed on in writing through text). Called a sales manager (Chris) whom offered to do a couple hundred of the price increase but doesn't see how the dealership made any mistake / wrong doing. When I explained that it feels more like a bait and switch after numbers were agreed upon, he escalated his voice saying I was being unreasonable. Unfortunately he did not care if his GM (Ed whom he said was sitting next to him) received an email from me. As such I am posting my experience for others so you can be informed when buying a vehicle here. Just because it's agreed upon and in writing, doesn't mean they will honor it.

Had a Chrysler Fiat vehicle towed over the weekend for my son (a University student in the area) to…read morethis facility as it is listed as a Chrysler service center. Receive a call this morning stating that they don't work on Chrysler Fiat products. It's a simple break line replacement but they don't have mechanics that can warrant the work so they refuse to do it. On top of having to pay another 85.00 tow bill to relocate it to another facility, when I mentioned I would complain to Chrysler corporation, Josh the "manager" condescendingly asked if I needed the complaint number. No empathy shown and when I asked why they are listed on their own website as a Chrysler service center they only offered excuses. Avoid this dealership and service department!

I tried to purchase a vehicle in May, and now it's the end of July still no title. The owner got a…read moreattitude when trying to resolve the issue. But I returned the vehicle and got back my down payment.

Pictures of the vehicle I looked at were misleading on there website. Drove 135 miles to look at…read morevehicle and the car had definitely been repainted horribly. You could see the grey from the original color but the car was repainted blue. Would never go here again. Never spoke to anyone. Just walked away. Didn't take me two seconds to get out of there.