Fabulous first visit for Quincy my 5 year old Goldendoodle! The staff are exceptional professionals and the facility is awesome! Just moved to TX 1 month ago......from CA. I tried a few places in Ventura, CA with no success. read more

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Fantastic team and they truly care! Alissa and Kenny were especially kind and professional :)

Best dog boarding you can find in austin. My dogs love it and the staff is attentive and give daily updates. Knowledgable in different breeds and personalities. Love D Pet read more

Our dogs were so happy when we picked them up. They were groomed at the end of their stay and looked the best they ever have! We appreciated receiving daily updates along with pictures of our pups! We will definitely use D Pet Hotel for future boarding needs! Thank you for taking such good loving care of our fur babies!! read more

I'm so grateful and thankful for the outstanding service with boarding my dog Ripp! I am going to be customer and friend with amazing people who truly love and care about my dogs and any of animals!!! am highly recommending this hotel and staff . it's nice that every day I got my dog pictures and update! Thank you Lisa and BIG thank you to your staff sincerely Dee and Ripp McKee read more

D Pet Hotels Austin - Ripp is playing with staff - Pet Groomers Near Me - Austin, Texas

D Pet Hotels is the only place in town I trust to leave my sweet dog with! They take such good care of him and pay grate attention to detail when it comes to food, allergies, and medications. I can tell they do a great job because my dog gets SO excited when we pull into the parking lot and takes a nice long nap when he gets home from playing. read more

BEWARE!!!! THEY KILLED MY DOG!!! My family and I are beyond heartbroken!!! I boarded both of my dogs due to having to have major surgery. When I arrived, the staff was all new, place smelled of dog urine, but the staff assured me everything would be OK. I had major surgery in less than 3 hours, but I stayed extra to go over my request for my dogs. : "Dogs stay together, do not separate them, they stay in there " hotel room" majority of the time because they are very small. Etc." I bring a ton of stuff for for their room, too. After the events that have unfolded, I am questioning everything that they say is happening when you board your dogs!!!! After my dogs had been boarded for several days, they called me (just had major surgery- they were aware) to tell me that my dog was having trouble breathing and I needed to come get her! I was told by the main lady in charge(previously) if something ever happened, they take the dogs to the emergency vet! Obviously, I could not go get my injured dog, as I just had major cancer surgery, so I had a friend get her and rush her to the ER (ER was 10 min away! ) when my sweet baby got there she was bleeding internally. She passed away shortly after! Vet confirmed she was severely injured at the facility, causing her death. They did not act quickly to save her life, they let my dog die a slow painful death, while they did nothing! If they had taken her in at the first sign of something wrong, she might still be here. My other dog was attacked during the stay, too. This has been complete hell, and all this could have been avoided if they had done what they said. Instead, my dog is dead, and I am left completely utterly heartbroken. My dogs grew up together, so my other dog is trying to find her sister and it is so sad. My family is devastated, and heart broken. We are left with so many unanswered questions. The staff did not even follow up to see how my dog was! We called them to inform them that my dog died because their negligence and will be taken further action. They had one job, to keep my fur babies ALIVE, happy and heathy. The sweetest dog I have ever known was left in pain and dying at that facility and no one helped her. It is beyond comprehension. I would never trust this place with your beloved dog! My sweet angle is gone, and D Pet Hotel is to blame! I have been crying for days, my sweet baby is gone forever. DO NOT TRUST ANYTHING THEY SAY. EVERYTHING THEY SAID TO ME WAS A LIE!!!! read more

D Pet Hotels Austin - Pet Groomers Near Me - Austin, Texas

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Very professional. Really friendly staff. My fur baby said she loved it and had a great day. Will definitely go for more play days Teri read more

Update: Just tried the grooming service at D Pet Hotel. AmAzInG!! Carmel looks gorgeous and the price was very reasonable! D Pet Hotels loves animals. They cuddle our pet and she comes home in a great mood EVERY TIME. We highly recommend them for boarding, puppy daycare AND grooming! We love our min labradoodle, Carmel. She sleeps in bed with various family members nightly. D Pet Hotels spoils Carmel better than any other dogsitter or kennel we tried. We get photos of her having a ball (literally). They independently recommended special food that Carmel loves. The owner and staff at D Pet Hotels clearly care about the animals. This is luxury pet living at its finest. Carmel never wants to leave the Hotel!! Love this place. Props to Liza, Janybody they hire given their impeccable standards. read more

D Pet Hotels Austin - Pet Groomers Near Me - Austin, Texas

I considered this place for boarding and I would not suggest it for boarding. When I asked to see the actual area in the back that my dog would be staying they would not show me, I could only see the show rooms upfront. Who knows what is really back there. Seems like they are trying to hide something. They also said there is someone there at night, which is not always true come to find out. As another person mentioned on here - There was a large room of dogs left unattended for a very lengthy amount of time. They allow all breeds, even highly aggressive breeds. I suggest you ask a lot of questions, something is not adding up here. read more

D Pet Hotel truly takes care of your pets! The owner, Lisa, is the kindest person who you want caring for your pups while at daycare, boarding or grooming. One of our pups is anxious and reacts in certain situations. We were very upfront about this and she was so accepting. When we moved to Austin in 2021, she took our 2 pups often for daycare and boarding while we got settled. She has administered meds with difficulty to our special pup but keeps trying new treats aside from the ones we provide. We have had some hiccups but she's always very comforting (to us and the pups). Lisa always welcomes them back. Her willingness to collaborate, communicate and accept our pups means the world to us! We never worry when our pups are at D Pet Hotels. Thank you Lisa and staff for going above and beyond!! read more

D Pet Hotels Austin - Kota and Ashy love D Pet Hotel! - Pet Groomers Near Me - Austin, Texas

My dog loves it here he's always happy and treated well. It's a bit pricey but they are constantly cleaning and keep an open eye on my pup. Three years and no major problems. read more

D Pet Hotels Austin - Wedding day - Pet Groomers Near Me - Austin, Texas

To be honest, I am VERY particular on who is watching my fur pups. So much so I drove nearly 7-hours round trip just to see if D Pet Hotel was up to my standards. And let me tell you, well worth the trip! From our initial contact (asking a ton of questions on the phone) I felt sure my babies we're going to be well taken care of. As soon as I arrived the staff was friendly, eager to answer all of my annoying questions (sorry! Lol), and even sent me photos throughout my pups (GSD, Black Mouth Cur, and terrier x) first day of play. Thanks again D Pet Hotel and we look forward to our next visiti! Side note: was also thankful they separate the big and little pups to ensure safe play. read more

D Pet Hotels Austin - My happy pups on their first day! - Pet Groomers Near Me - Austin, Texas

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I know I'm not the only protective pet parent out there so this is why I only trust my girls with the staff at the D Pet Hotel. They are watching the pups 24 hours a day. Your babies are never left alone overnight. It gives peace of mind to know they are sleeping in a comfortable safe environment. When your girls pull the leash to go inside the lobby, you can feel assured they love being there. read more

D Pet Hotels Austin - Pet Groomers Near Me - Austin, Texas

9 years ago, my husband and I adopted a young male chihuahua who absolutely stole our hearts from the onset. We are empty nesters and so to say that our pup, Romeo is like a 5th child (we have 4 adults children) is an understatement. About 2 years after adopting Romeo, we learned that he has heart failure which totally devastated us. With that in mind, we are so very committed to giving this dog the best life possible, that includes making sure he has the best environment possible when we cannot be home with him. In the beginning after bringing him into our lives, we rarely traveled and the one time we did decide to take a trip out of town, we boarded him at a place we thought was wonderful (from past experience with a previous pup). We were horrified to see him when we returned. Romeo had literally lost 1/3 of his body weight after 12 days of boarding. For a dog who normally weighs 8 pounds, a 2+ pound weight loss is significant. That experience caused us to not travel without him in tow for many years. Air travel was dangerous with his heart condition and long car trips we hard on us all. We found ourselves back to square one. We needed to do something because we needed to have down time and yet we needed to be assured Romeo had the best care while we were away. In home pet sitters didn't work and most other kennels where too sterile and loud. Romeo sleeps on a pillow between our two heads at night so how was he going to survive in a noisy, cold, concrete cage? We lucked out and found D Pet Hotel which has turned out to be the most perfect solution for Romeo. He has his own little room, with a little bed and a TV monitor. A perfect hotel set up for pups! He is able to socialize and play safely with other dogs in a room that is only for smaller dogs. (The larger dogs have their own room). They also send us daily photos and reports on his progress and condition. They love on him so much while he's there that when we drop him off, he never appears or seems stressed. If he doesn't eat, they hand feed him and they patiently and diligently make sure his heart medication is administered. One time when picking him up when returning home from a trip, we found him in a Baby Bjorn carrier being carried around by one of the sweet staff. When that staff member learned we were his "parents" there to pick him up, she shed a few silent tears as she pulled him out of the carrier. It doesn't get any better than that. We are very grateful to have found D Pet Hotel at the Y in Oak Hill (Austin). They're the best! read more

D Pet Hotels Austin - Pet Groomers Near Me - Austin, Texas

They took great care of my small dog -- and I really appreciate the flexibility they offer for day care. I was able to get him in on short notice and to bring him back on subsequent days with no reservation. Will definitely use them again. read more

So happy with the Team who takes exceptional care of our furry loved one! They keep me informed daily on how she is enjoying her stay! I have such peace of mind knowing she is loved and well cared for when we are away! read more

We LOVE D Pet Hotels! They take such good care of our two pups. Everyone who works there is helpful and kind, and they are always excited to see our dogs. The best place to go if you need someplace to have your dogs hang out for the day! read more

Awesome place to keep your pup. Super knowledgeable and professional. Awesome staff,super facility and lots of social activities for the pups. read more

Legit 5 star experience for both lodging AND grooming at D Pet Hotel! My regular place was booked up for vacation and I was able to get our lab accommodations here with only two days notice. I filled Out paperwork online and D Pets Staff noticed that two of her vaccines had expired that day ironically, so instead of just informing me of that information- they actually called my Vet directly and confirmed the Vet could fit in my pup for updated vaccines that afternoon and then reached out to me! If that isn't 5 star service alone then I don't know what is!!! I got the vax completed, went directly to D Pets so they could meet Moxie, have her meet another dog, gave her treats, got approval, and made the commitment to drop her off two days later. Though a few google reviews made me wary, my direct experience this far gave me confidence about leaving Moxie with them. She stayed 8 nights and I received direct texts with pictures of her playing and happy. She stayed in a regular standard "room" and was in great spirits being picked up. Thank you to Liza for all the last minute accommodations getting her reserved! It was such a relief! The real kicker too was holy god Moxie's lux bath that include a nail trim (the one thing in life she hates).... Well just WOW! Her coat has never looked better! So shiny and soft plus a cute bandana to complete her look to boot! It was dynamite! 5 stars all the way around. Don't let the questionable reviews deter you - looks like one situation was not good and maybe beyond their control, maybe a one off and I am so sorry for those people, - I'll just say our own families experience was 5 star and we will return for grooming and lodging! read more

My dog loves this place. They send you a photo everyday. Jack always has a smile. And they love him up there. They are super good with his pills. And he comes home clean. read more

My dogs love going here! They are so well taken care of and I never have to worry about anything when they are with them. Great place! Highly recommend read more

This review is directed towards the owner for being extremely deceptive about the boarding costs. I met Lisa before boarding and we discussed a 3 night stay for my 2 dogs. I liked the sensational suite (middle priced $95/night) and thought it would be comfortable for both of my puppies. I specifically said "3 nights for both dogs so roughly $300 and change for the stay?" while discussing this with Lisa and my fiancé at the front desk. My previous boarding did $100/night in a smaller room for both so it seemed like a better idea to book here. During my dogs' stay the workers were sweet and sent pictures and updates about my dogs and all seemed great. Unfortunately, when we picked up our puppies we were charged $600!? Lisa very calmly and calculated instructed that the $95/night suite is per dog. Where was that statement days earlier when I said "300 and change"? Clearly she had done this before. I work in the service industry and I know when someone makes an honest mistake or when someone clearly tries to be deceptive and scam someone (especially coming from the owner). The business card she hands out instructs $10 discount for additional dog but most would conclude that would apply if I had 2 separate rooms for multiple dogs. Either way, Lisa knows what she did was wrong and deceptive and now I know why most of these reviews are only for grooming. I understand that businesses are hurting right now but you don't need to omit prices and be deceptive. Beware read more

By hook in by crook I've managed to get my family and friends to watch our dogs while we have been away on vacation or on business trips. I've burned all my bridges with my two little spoiled dogs so I wandered into D pet hotels Austin to inquire about an upcoming trip and what services they provide. Lisa was happy to show me around and explain the various costs and services provided including dog grooming. I like the fact that all the little dogs, like mine, are all in the same room environment because my little dogs are afraid of big dogs. They offer all kinds of products for the dogs including CBD oil which I know is great for older dogs with arthritis. We're looking forward to putting our pets in this hotel knowing we won't have to worry about any of our family Not wanting to speak to us when we get back. My dogs are a pain in the butt and I know it but I think this hotel is going to be just what the doctor ordered. read more

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Let me just say this is by far the best grooming experience my dog Teddy has had. Kelsey did a fabulous job. She listened carefully as I explained the do's and don't. She gave me suggestions. She kept me updated. My dog came out looking great . Hats off to D Pets Hotels and Kelsey! I definitely booked again. Please don't hesitate to bring your dogs over. read more

D Pet Hotels Austin - Teddy's before picture. - Pet Groomers Near Me - Austin, Texas

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D Pet has been our daycare and dog boarding place of choice for more than 4 years now and we have had a great experience so far, and plan to continue using their daycare, boarding and grooming services. The staff has always been very considerate, caring, accommodating and attentive. They work especially hard to ensure that all the dogs have a good time even if they don't all necessarily get along. They report any behavioral or health issues they notice so the owners can take care of it. Our energetic dog loves going there and is happily tired at the end of the day! Do keep in mind that it's an indoor boarding place, so your dog won't get any outdoor play time. Conversely though, it means you can be rest assured your dog will have a great play session come rain, snow or shine (esp. with the summers we are having!) read more

D Pet Hotels staff obviously love and care about their pet clients. They take incredible care of my two dogs every day when I bring them for doggy day care, and when I have to board them for weekends or longer trips. read more

After some disappointing grooming sessions with two locations that had some questionable COVID prevention practices and poor customer service, we took our 9 month old poodle here with very low expectations. However, we are now lifelong customers! They made our nervous poodle feel comfortable and gave her the style/cut we've been trying to get for over 6 months. We can't wait to bring our border collie now! read more

D Pet Hotels Austin - Pet Groomers Near Me - Austin, Texas

D Pet Hotels is amazing. My dog was rejected from Dogtopia down the street because he is very wary of strangers, he can have some aggression issues, doesn't like kids, etc. He's a grumpy puppy, but he is a rescue. I brought him to D Pet Hotels to try my luck because I had trip coming up and I really needed a place to board him. Since I was new to Austin everything was unfamiliar to him which made things tough. They did a meet and greet with Eddie and said he did fine. I was honestly shocked. I was so grateful that they really took their time to calm his nerves and spoke his language so to speak. I bring him to daycare a couple times a month to help socialize him and get him used to the idea of being around people and other dogs. They always remember him and each time I'm so shocked they are able to pick him up and he gets such a good report card at the end of the day. I always tell the girls that work there to call me if he is misbehaving or I need to come pick him up, etc. I've never gotten a call. They are so good with him and so patient with my anxieties about his behavior. Bringing my dog to D Pet Hotels was one of the best things I've done in Austin! I'm so happy he has a little family here. THANK YOU SO MUCH to the staff, you're all so wonderful and sweet. I appreciate you more than you know!! read more

A week before I got my first dog, I called D Pet Hotels to inquire about setting up her first grooming appointment. I ended up talking with Liza (the owner) on the phone for an hour. She walked me through what to expect as a new dog owner; what questions I should be asking vets, boarders, and groomers; provided advice about the adjustment period; and ultimately told me that she couldn't help me short-term as my dog didn't have proof of vaccination. Fine by me! Anyone who spends an hour on the phone and doesn't push a sale by the end because it's not in the interest of the animal is a hero in my book. Once I got my pup vaccinated, Liza and D Pet Hotels was my first call. I'll be the first to admit that London, a Coton de Tulear, is a spoiled velcro dog. She has separation anxiety and I was hesitant at first about leaving her for any length of time, be it a grooming appointment, doggie daycare, or boarding -- but the staff at D Pet Hotels LOVE HER. She's coddled and pampered there! We've been using The Groom Room for two years now. (April is our favorite!) She's been boarded there once for a long weekend and I received pictures the entire time she was there. When I lived closer, we also frequented Doggie Daycare, though now that I've moved an hour away, it's not quite as convenient. Despite the distance, D Pet Hotels, The Groom Room, Liza and April are my go-to for grooming. Always. I've learned my lesson. It's worth the two hour round trip. read more

D Pet Hotels Austin - Pet Groomers Near Me - Austin, Texas

D Pet Hotel Austin is awesome. We have been taking our dogs--a standard and a toy poodle--there for day care, boarding, and grooming for several years. Their attention to our dogs and the care they give them is exceptional. And, our dogs are excited when we arrive. read more

I left my 4-month-old puppy at D Pet Hotels over the weekend because my partner and I were going on a trip. We were really nervous to leave him there because he's so young and had not spent time away from us for long amounts of time. Everyone at D Pet Hotels made us feel comfortable with leaving him there. They were incredibly sweet and clearly love dogs. They also sent us pictures and videos throughout our trip, and even Facetimed with us! We also got our puppy groomed and he looked great when we came back to get him. Overall, I'm really grateful for them taking great care of my puppy and would absolutely take him there again! read more

We recently needed to fly to Finland to attend my little sisters wedding. We could not find anybody on short notice to look After our two beloved Yorkie dogs, Axl and Calvin. Then We realized D pet hotels was right on our doorstep! We booked them into the mid-size suite, my wife was crying when we left, she was so worried for our two little boys. Well, Nine days later we got home, our little boys were having the best time, they had made lots of new play mates, and were in tiptop shape! I can tell they are both actually missing some little friends they made while they stayed there! The staff sent us daily videos and pictures of our little boys to assure us that they were having a good time, Which they most assuredly were!!, it was obvious they were having a blast! It was like a little vacation for them! Just want to give a huge shout out to Lisa, the owner, providing such a wonderful service , taking care of everybody's little dogs as if they were her own. We will definitely be using her services for all future pet vacations! Thank you so, so much, Nick & Cindy Green read more

D Pet Hotels Austin - Pet Groomers Near Me - Austin, Texas

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Very upsetting experience. Our dog stayed there for two nights and when we picked her up she reeked of urine as did the hotel. I spoke to the owner Lisa who said that was common as the dogs step in urine and when they play it gets on them. She wasn't concerned with my feedback regarding the urine indicating this was common practice. She offered to give our dog a bath to rectify the situation however I declined as I felt that was missing the point of my feedback. I just don't understand how this is okay. read more

I am from California so to choose a Groomers for my two micro teacup Yorkies was going to be a process and I was preparing for it to take a while. When I arrived @DPet Hotels Austin I was initially impressed. Upon walking in I was like "we are home"! This facility is state of the art in meeting ALL expectations and customer service was benchmark. My Olive & WINSTON we're met and transitioned to their bathing rooms. The Groomer spent enough time with me to get questions and instructions on my particular requests for each dog. What a fabulous experience. This is Olive & WINSTON new beauty parlour! read more

First impressions make a big difference. I stopped by to check the place out and was truly impressed by the greeting I received. I was given a tour of the front end of the businesses which includes examples of the types of "kennels" used for boarded dogs. Super swanky! One point of concern for me is the play all day concept. I asked about the schedule for the dogs and was told they play 7a-7p and, if the parents requested, the dogs can take a break and be placed in a kennel. This is the first place I've ever encountered with a play all day schedule. I'm accustomed to play for a set amount of time, take a break and everyone retreats to their own space, play, take a break. Hmm. I also asked about breed specific restrictions and was super happy to hear that they assess each pet as individuals. Now THAT'S the right answer! Thank you for not bowing to ignorance! What a great place to have in the Oak Hill area! (Constructive criticism: this facility is beautiful and the website is filled with awesome photos. The large, inflated scowling bulldog on the roof is more suited for a security company, not a super cool, upscale dog-care business. I recommend you deflate Killer and replace him with either nothing or a dog in a better mood. Just my two cents!) read more

For Austin, this is as good as it gets, so far. First Impressions/Pros: - Didn't smell! - Friendly, knowledgeable, trained staff. They take the time to personally get to know your dog, learning their quirks and personality. - Franchise - Local Women Owned & Operating Business, f*ck yes! - Offer chauffer service for pick up/drop off. - 24 HR Vet access - 24 HR Person in building - Individual Suites, NOT Kennels/Cages Cons: - It's pricey for the demographic's surroundings. However, compared to the house/kennel/backyard disease infested looking places offered around the area, I'd much rather spend my money here, on D Pet Hotel, than a vet bill for when my Bulldogs get sick from who knows what. - No Camera's, but who know's maybe they'll get there. Excited, hope these pop up all over Austin! read more

Great staff ! Friendly service from the staff on the phone and in person ! Definitely top notch service! I'm excited to be using them as a stay cation for my pet ! read more

D Pet Hotels Austin - Selfie station - Pet Groomers Near Me - Austin, Texas

My dog loves it here! It's the only place he will "allow me" to board him. The staff is amazing and pay close attention to detail. The owner is wonderful she truly cares about your fur baby! Me and Mo and going to continue to be long time customers! read more

D Pet Hotel is a great place to board your dogs as well as take them for grooming. The staff is so friendly, and extremely professional. I highly recommend. read more