Staff is amazing and we loved the selection. They brought my daughter dresses she didn't notice but…read morethey knew would be a good fit for her shape! We will be back!

We came here prom dress shopping for my daughter after a recommendation from a friend. Mary, Jamie…read moreand the rest of the staff were so wonderful and took their time pulling dresses for her and making her feel special. My daughter doesn't really doesn't like to shop, so for her to leave the store happy and with a stunning dress was amazing! THANK YOU!

This place is a DISASTER & has the most horrible customer service I've ever seen in my life. Yes,…read morethe Maid of Honor is an employee, but her treatment of the situation & the owner's as well give this joke of an establishment an even worse representation. I live in Chicago, but most of the wedding's attendants live in town so I need to get my own measurements & take the time to make sure everything on my end is covered. I work with Bride & MOH via email to pick 1 of 5 dresses Bride wants her maids to wear, then hand off my measurements to MOH & pay half the deposit, as she claims dresses take up to 3 months to complete. A few days after that, MOH tells me my measurements are wrong & I must have measured badly. Ok, I know I'm short, somewhat busty, & overweight in certain areas, but I never thought I was too big to fit any dress when there are others out there that are much larger than me. She swears my measurements don't fit anything in their catalogs, but I've seen bridezillas 3 times my size so I really don't believe her crap. MOH insists she found a dress that'll fit me but doesn't give myself nor Bride much more detail to it. I figured she couldn't be that big of an idiot to screw up a dress. An unfortunate series of events leads to the wedding being called off. Bride & I exchange phone calls, but she tells me she isn't sure where her MOH has been. I apologize in advance, but ask about my deposit because I don't want a dress I can't use. She was told the deposit was already used in making my dress. So a string of Facebook messages later, MOH tells me I'm accusing her of stealing when all I want to know is how she made a dress when I was told my measurements were not compatible. To finalize this, I say I'll just pay for it, thinking maybe I can wear it to another wedding? I don't feel Bride should suffer anymore & I don't want her to pay for it, so I'll just buy the stupid thing. I visited Bride in November, who says she'll get the dress for me as she needs to discuss other bridesmaid dresses, as none of them were paid for by the others. Her MOH isnt there, but the owner, Connie Fleming, complains loudly to Bride that she can't get rid of the other dresses since they haven't been paid for & her money is going to waste. Are you kidding me - she's going through an emotional train wreck & you've decided to bitch about her dresses? Go find a soap box, you idiot, but don't complain to her who now obviously knows you don't give a damn about her as a customer. Bride gets the dress, pays it with her credit card, then leaves, near tears. I get home & wow, it's not even the dress I saw of pics in the email. The dress I picked had shoulder straps where this monster was a tube top with ruffled waist. It zips up easily enough, but seemed loose so I ask my BF to finish the zip but he says it's already done. I look at the bust, & surprise! It's 2 cups too freaking big. I gave my measurements as a C-cup & they decided D-cups would work better? Are you freakin kidding?? Not only that, there are white deodorant stains within the dress that I certainly never tried on. Now, I am furious. I return to Lafayette a week later, Bride & I meet at the shop, armed with emails, credit card receipts, and pics. How convenient, MOH isn't there again, but I finally meet Connie, who says "I don't know if you actually bought this dress here. Do you have a receipt?" Bride shows credit card bill, but Connie insists that it's the right dress that MOH entered into the system, that we need to wait for MOH to come back from vacation. Bride tells Connie, "Kristine's from out of town & she shouldn't have to wait to get the right dress; can she just get her money back?" Connie has the nerve to say, "I don't know that you didn't purchase that dress so we need to wait for MOH and I'm not going to call her while on vacation, that's rude." WOW, WTF, SERIOUSLY?? So WE call her on her cell. She ignores my call SEVERAL times, so Bride texts her and MOH has the nerve to respond that she's on a plane coming home from vacation & can't answer my calls. Exactly how are you texting if you're on a plane several thousands of feet in the air? She even asks, "Can you tell Kristine to stop calling me because I can't pick up?" We tell her that we have emails proving she entered the wrong dress & I don't want the monstrosity she created for me; she claims she'd pay me out of her own pocket, which indicates admitting guilt. We showed the texts & emails to Connie, who still won't give me a refund but says I can look around & trade, which she admitted trying to sell hence the pit stains. Ugh. Only giving us 25 minutes, I find a dress that somewhat fits me & it's cheaper than the dress I paid for. I get a refund on difference & a dress I don't even want to look at. Even better, she short changed me $10! I plan to report Chiffon Bridals to the Better Business Bureau and am HOPING to shut them down. They shouldn't be allowed to ruin weddings!

I would rate this place 0 stars if I could. The customer service was absolutely AWFUL. My friends…read moreand I were using Chiffon to order bridesmaids dresses. When we went in we had to place our orders without even being able to see the style in person, try a dress on, or even know the PRICE. When asking for help, an older women (whom I presume to be the owner) told us that she was "relying on us for the information" about the dresses as she put our order in. I thought this would be her job?? She didn't even try to look up the dresses, so later that night I did some researching online and found out the dress I ordered did not come in the right color (same case with one of the other girls). I called back the same day I had been in and all she said was, "yeah, I thought that might be the case." Really?! What kind of business owner can make it when they act like this? Fast forward and we find out the dresses were ordered a FULL MONTH after all 4 bridesmaids had ordered/paid for our dresses. Needless to say, not at all satisfied with this business, will never use again, and will make sure to tell all of my friends to stay away! Not worth the hassle.

Luxe is great location for buying small gifts for anyone in the family. I always have a hard time…read morefinding something unique and will be coming back to Luxe because of the excellent service

From the owner: Luxe Boutique & Luxe Street Boutique Fashion Truckread more

We absolutely love this boutique!!! My daughter has gotten her dresses there the last few years! We…read moreknow that she will always love what she got there. From the moment we arrive, we are welcomed with open arms. The wonderful women who work there have so much patience and work so hard to make sure we are cared for and happy! You won't regret going there!!

the owner here will make you feel like you're less than dirt. do not recommend. you could go…read moreanywhere else In the world and have a better experience. the owner rolled her eyes and was beyond rude to the point where I had to walk out crying. Please go elsewhere

Moon, has beautiful dresses for reasonable prices. She is such a sweet and kind hearted lady. She…read morewill be retiring this year, and I hate to see her leave. She helped my daughter find the perfect prom dress that made her feel beautiful. Everyone that's in need of a beautiful prom dress or evening dress, please go see her. She will be missed, and I just want to say thank you again!

Great selection!Exceptional service! Acceptable prices!This will be my go to place for an event…read moredress. Highly recommend!

Great staff friendly but it was near the end of the prom dress season so dresses weren't in the…read morebest condition to purchase. But it was fun to try on different styles. To get an idea of what style dress we liked the best.

First time customer, long time customer! Wow, what a diamond this store is! We walk in and we are…read moregreeted by Hailey, who helped us find the TWIRP dresses on the upper level. She let us look, then answered any questions we had! She helped us carry our selected dresses to the fitting room and then helped my daughter try them on. We were stunned on the more than exceptional customer service! This beats going to a department store any day. They adjusted a few loose beads on her dress and steamed it for her and we went back and picked it up in a few days. They also put down the dress and school, so there are no duplicates. So very helpful!

I went there with my fiancé to get fitted for a friends wedding we were fitted on Wednesday and…read moreMonday Alicia called me and it was ready to be picked up! I was so surprised on how fast it was delivered. The quality of the suit was awesome and the customer service there was great! We will be back to order the suits for our wedding.

From the owner: Homecoming Evening Gowns/Dresses…read moreBaptism Quinceañera Bridesmaid Dreses Products: Tuxedos Prom and Homecoming Dresses First Communion and Baptism Clothes Accessories Jewelry Necklaces Bracelets Tiaras Corsages Wedding Attire and Accessories Bow Ties Ties Bouquets Tablecloths Table Linens Runners Flower Arrangements Services: Alterations Quinceañeras Special Occasion Decoration Set-Up Sunday Appointments Available Will Travel Brands: Michael Kors Calvin Klein Mora Lee Cinderella Poly Disney GLS Milano Location Facts: Downtown Ottawa right next to the Book Mouse