I made an appointment for today and drove all the way out there, just to be told there's no…read moreappointment. They said their online scheduling isn't very reliable. Then either fix it or take it down! I tried to reschedule on-site, despite my annoyance, and asked for an estimate on the services I needed. They said they provide estimates only on the day of service, once the car is on-site. WHAT? I can tell you what my car is, and exactly what I need, but you can't provide an estimate in advance? Ridiculous. I wasted an hour of my time and a gallon of gas on this wild goose chase. Save yourself the time and frustration and go somewhere else.

Women!!! DON'T GO THERE by yourself or you will be taken advantage of money wise. Long story short…read moreI went there because my key was not turning in my ignition. They told me it would cost $868!! I went to the dealership on Monday and their price was $625 at Ken Ganley dealership!!! Wow!!!! And that's at a dealership!!! That's $243 What a difference. I got receipts!! I ended up calling Rob back with the news and he said it was a dealer part so he had to get it from the dealer. I said at that much more of a mark up? Then I asked him how could he sleep with himself at night knowing that he's taking advantage of people charging soooooo much more!! And I told him God Bless Him. DO NOT TAKE your vehicle to SHAKER QUALITY AUTO!!! You're better off going to the dealer.

Took my car to Kamm's earlier this week to sand and paint my hood after a leaking pipe over my car…read moreate through the clear coat. Kamm's did an exceptional job matching color and turning back the clock making my 2017 Subaru look brand new. They even vacuumed out all the dust and debris on the interior and floor mats. They finished what was estimated a 5 day job in 3 days. Outstanding job and service. Highly recommend!

I went to a few shops in town to see who I wanted to hire and in the end I did not choose this auto…read morebody shop. I asked what I considered normal questions regarding the process of getting my car repaired. I was quite bummed out about the very condescending attitude I received.

If there is one thing in this world that I know after 52 years in the automotive industry, it's…read morecars. And people who service them. Let me tell you something that is an absolute fact. There is no one in the automotive service industry more professional, more kind, more skilled... just more of everything you could want or need than the folks at "LJI Collision Center". I would never consider, even for a moment, taking any of my vehicles anywhere else... Period! They are hands down, the very best. In every way.

What an absolutely wonderful experience for my daughter! She had her car sideswiped and as one…read moreunderstands.... It was a panicking experience. LJI literally gave her the white glove treatment. Dropped her back off at her house instead of waiting for her car cleaned her car out from the inside spotless when they were just fixing her review mirror. I could not say enough great things about this place. If you need an auto-body repair, this is your place! As a mother that lives hours away from my Daughter... I can't thank them enough for taking care of my daughter!

My daughter took her Honda crv in to have it fixed they had it 2 weeks couldn't fix it but they put…read morea battery in it without telling her first then today their car wouldn't start I told her to take it to auto zone to have it checked and it was exactly what I thought they didn't tighten the battery cables to the terminals and didn't tighten the battery in the car are you kidding me and on top of that they had to take it to Honda to get the original problem fixed this shop it a damn joke and the old man is rude don't take anything to these incompetent people how sad James hufford thanks

This place is great have taken my cars there over last 2…read moreyears. They are very reasonable in price . The whole staff is very friendly and upfront about what cost are . Would recommend

You rarely run into a mechanic like Mike Lee. He's a throwback from the past in that he's a…read moremechanic that cares about his customers and is willing to spend the time to discuss your questions and issues with your car. He's extremely knowledgable about Porsches. They are very reasonable in what they charge but more important their knowledge is priceless. I haven't found more than 2 or 3 automobile repair places in over 60 years that I would give 5 stars to, but MK certainly deserves it. Don't go anywhere else.

Outstanding service, pricing, and people. Was recommended by a friend and they did not disappoint.read more

I have to say, this was the best experience I've ever had with a mechanic shop. Prior to my current…read morevehicle I typically only had leases which meant I had them serviced at the dealership. However, trusting my community, I went to Simon. And it was the best decision. The pricing is fair. The people are so kind and wonderful. The work is done expertly. My car sounded like a freight train when I brought it in, and I drove away several hours later in complete silence. The service is great as are the people. If you need a mechanic, or even an oil change, this is the place. I would not want to go anywhere else. They are great at explaining what the issues are with your car, the work they plan on doing, and explaining why that work needs to be done. They are transparent. They are honest. This is a good place.

Go Here. These guys helped save my '84 and '99 Jettas back when I was a broke college student…read more Today they are doing the brakes, shocks, trans and rear diff fluid service on my Lexus RX 350. Highly recommend them. Very professional. 100's less than dealer service and better diagnostics and communications. They use oem or better parts, and LiquidMoly products ... a good sign of real pro's ... and even FluidFilm undercoating.

A previous shop had butchered my car, I'm still not sure what they did to it. Cleveland Auto Repair…read moreput it back together properly. The guys were patient even when I got frustrated about how long it was taking, my car ended up sitting there around ten days. Every time I called they said it was almost done. But the final price matched the estimate and the car runs smooth and quiet now so I cant really argue with the result. Would go back, just hoping next time is faster.

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now

They seem to always have a great/competitive price on gas…read more Recently bought new tires for the winter season which is in full swing in Cleveland. Bought the Firestone Winter Grip. Excellent tire. Rides well in wet and snow. Received excellent sales and mechcanical services. You'll get tire repair service when you purchase tires from here. They always have a mechanic on duty. That's why I go here!!

Called and told them I needed the drivers side window motor replaced. I was quoted $500. Used pto…read moreto bring it in on a Monday since they had no weekend openings. After I bring it in suddenly they try charging me $840. I refused so they charged me $160 for "diagnostic" even though I told them what needed fixed. I had to pay that to get my car put back together. My buddy was PISSED when he heard this. We found the part I needed online for $50 and shipping. He watched a FIVE MINUTE YouTube video and had me drive over. We had it fixed and replaced in under a hour! To clarify they tried charging me EIGHT HUNDRED AND FOURTY DOLLARS. For a fifty dollar part and one hour of labor Avoid this place at all costs. If you look like you don't know about cars they WILL try to finesse you. Loser Lucas Auto Center is the worst welfare operation excuse for a mechanic shop I've yet witnessed. Thanks for nothing