Awesome dental office with the best dentist!! Very professional calm and painless. Great employees that really care and make the process easy read more

I am extremely upset and distressed over my visit to Da Vinci Dental yesterday. I went in to get my tooth bonded by Dr Fuentes (see pictures included) and only 6 hours later, the bonding completely broke off! Bonding is supposed to last 8-10 years, and this didn't even last one DAY! All I ate a few hours after getting my tooth bonded was a turkey sandwich, and all I drank was water - nothing significant which can be blamed for this. The last time I had a tooth bonded, it lasted 10 years. I am completed baffled by this. Aside from this very obvious problem, the visit in general was less than pleasant. My appointment was at 12, I wasn't seen until 12:30 (normally I wouldn't complain about this but after such terrible work, I am sharing everything - and I feel this is the reason my appointment was so rushed). The hygienist/dental assistance, whatever you call her was snotty, rude, and incompetent - spent the majority of the time mumbling to herself under her mask if she wasn't asking you questions rudely, and she didn't know where anything was. Dr Fuentes herself is nice (I've been to her once previously) but did not explain the process whatsoever or tell me what she was doing. The entire procedure seemed rushed and unorganized and I felt very uncomfortable, however, I trusted this place and the good reviews left for this place. The first picture (on the left) is what my bonded tooth looked like immediately after leaving Da Vinci Dental (I took the picture right outside the building - the experience left me feeling uneasy so I chose to document the work done). The second picture is 6 hours later, cracked, broken, jagged. I am now torn between returning to this place that did such a horrible job and hoping they will fix it, or trying to find a new place and then paying out of pocket for an exam, X-rays, and new bonding on top of it. I will update this review if anything changes. I am horrified that I will have to see my family on Thanksgiving in a few days looking like this. read more

Da Vinci Dental Arts Pa - Left: my tooth immediately after bonding Right: my tooth only 6 hours later - jagged and broken - Cosmetic Dentists Near Me - Edison, New Jersey

My family and I are newer to the area. After searching dental offices covered by my insurance plan and comparing them with ratings and office websites I thought that da Vinci dental would meet my family's needs. I called to set up the new patient appointment on Saturday. While giving my information the person was not sure if my insurance was accepted at their office and that she would have to check with the office manager on Monday to confirm. I understand and appreciate confirming of coverage before services are rendered, no one likes surprise bills or not being paid. As we move forward to confirm a date and time she says our office is located in Edison New Jersey are you sure this is where you want to make your appointment? I said, "yes ma'am, why do you ask?" She said based on your phone number and accent. I confirmed that I live in Edison. She said that there are Da Vinci dentals in other states and wanted to make sure I had the right location. She then restarted that she doesn't think that the office accepts my insurance. I then asked to cancel my appointment. I can't confirm but I think that I was discriminated against based on my accent. Quite a bummer, this looked like it could be a fit for my family. read more

Da Vinci Dental Arts Pa - Listing of providers from fepblue.org - Cosmetic Dentists Near Me - Edison, New Jersey

I had a very negative experience at this office. Every employee just kept trying to sell me things (teeth guards, teeth whitening, etc.) when I just came in for a routine cleaning. The hygienist said there were signs my teeth were wearing down and tried to sell me a night guard....when I have one already, so it seemed like she was just it saying that to sell another night guard ($200+ product). I have been to dentists since that say there is no sign of wearing on my teeth at all. She also kept pushing teeth whitening on me when that's completely cosmetic and has nothing to do with the health of my teeth. The dentist also pushed this treatment. I'm in my 20's, my teeth aren't even stained yet. They didn't even have a little sink for me to spit in while getting my teeth cleaned. I had to swallow even the minty mouth wash and got nauseous after. Haven't returned since. For such a nice looking office, you'd think they'd be able to afford basic equipment. read more

I just moved to the area and was looking for a new dentist for my husband and I. I requested an appointment from Da Vinci dental arts and received a call back to set one up. They asked me my insurance and then put me on hold for 30 mins. I called back twice and even left a message - never heard back. Pretty sure I was discriminated because of my insurance (in which they took). Terrible first impression and I will be taking my business elsewhere. Shame on you da Vinci dental arts. read more

Nice building right across the street from JFK hospital. Plenty of parking. Clean office with comfortable waiting area. Receptionists were polite and handled my paperwork without issue. Waited about 20 minutes to be seen which is typical from my experiences. The hygienist was very friendly and did a great job with the cleaning and was very thorough, answering all my questions. The doctor was nice and spent time going over my x-rays with me. All in all I was satisfied and would return for my next dental cleaning. read more

Da Vinci Dental Arts Pa - Cosmetic Dentists Near Me - Edison, New Jersey

After reaching out to my insurance company I was able to better understand the charges and the whole situation that transpired with this place charging me for a service I do not recall and I was misguided by the office Manager to believe it was a legit charge. I had seen Dr. Morazan for a filling and it wasn't sanded correctly so I went back on to have it check as it was bothering me and because he was busy Dr. Fuentes took a look. During this she prep me for a root canal to which I stated that I rather complete an extraction than a root canal. She sanded down the tooth and up until now is healthy and not bothering me (the filling was just too high) no root canal needed (this can be considered fraud). She charged me for the visit as a 2nd check up oral exam despite that was only a few days apart from the first oral exam And the paid procedure that only needed a sand down. This should have been managed by Dr. Morazan since he had been the one completing the original work. When I schedule my second cleaning for the year I was out of oral exams and that was the charge I was never billed for but according to the office I owe late fees. Later on they admitted to no having billed and explained to me that I should have received the explanation of benefits and know what was covered. The insurance explained that no that's not how it works and they suggested to put a complaint with the NJ dental board. Now they sent the bill to collections and hiked up from $79 to $180. This doesn't end here. My son was billed for about $125 and when we contacted the insurance company they indicated that they had paid a 100% for the visit and we didn't owe anything to them. This practice is shady. They are desperate and they are extremely unprofessional. Dr. Fuentes is extremely money hungry. The office manager is unprofessional. I feel bad for the nice ladies at the front desk because they were always kind. Dr. Fuentes actually performed a root canal on my son and for what i see he probably didn't even needed it as well. I am waiting to fill out a complaint and pursue some type of legal action to have them remove that collection. People should know they are not billing right. They were extremely defensive when I tried to ask for details and got the wrong information Be careful don't put your mouth in the hands of people like this. Th we lost my business and my 2 kids and possibly other referrals from relatives. I am latina and I am always trying to support my people but this was a turn of and basically fraud. read more

This is the most professional and service friendly dental office I have ever been to. In other offices I have felt like I was fooled into services and treatment that I did not need but with Da Vinci Dental Arts I have never felt this way. Thank you! read more

If you want to sit In a waiting room for over an hour and a half for a cleaning then this is the place for you. If you value your time and want a professional staff that cares as well then go elsewhere. read more

For reference, this review is in regards to a regular cleaning visit that happened before COVID-19. Like any person at a new office, I checked with the office staff prior to my appointment that my insurance was accepted so I did not incur any unprecedented costs. According to the front desk staff they accepted my insurance and because it was a regular cleaning everything was covered by the insurance I even double checked the day of the appointment AGAIN. So 2 months later after my appointment, I receive a bill in the amount of over $300 !! I was shocked to receive a bill from the office when it was a standard cleaning visit and my insurance was supposedly in network and they had told me the day of the visit that they checked the benefits and everything was covered, but 2 months later they told me that the receptionist made a mistake and they didn't take my insurance! They still wanted me to pay the full amount even though it was THEIR MISTAKE. And that's not it. After all that a year later my husband gets a bill from them saying that the insurance didn't wanna pay for his cleaning either so I verified his benefits and it was in fact supposed to be covered but the billing was processed incorrectly and submitted MONTHS after his actual visit. His insurance representative told me if reprocessed correctly it would be covered 100%. Over a year later and now, he's being threatened to be put in collections (for $200) because they are not willing to re-bill the visit correctly. The office manager is very rude and have been no help AT ALL even though it was their mistake. BEWARE OF THIS OFFICE. Verify with your insurance yourself so this doesn't happen to you!! I personally recommend you NOT TO GO to this office they only wanna take your money! read more

Great dr! Nice work on my crown. Been there a few times and always a good job. I recommend this place.

The 3 star is for the experience I had with the receptionist. Her name is Rachel. She is a very rude person. I experienced this when i went to my appointment and overheard several discussions on the phone and in person. After getting off the phone annoyed she then complains to the other receptionist about the patients. The patient seating area can clearly hear everything being said. After my appointment i called the next day wanting to speak to the dentist about a medical concern i had. She went back and forth with me on how my issue wasn't correlated to my procedure. I did not want to seek a receptionists opinion, only from my dentist who i saw. I asked her to have the dentist call me, but i never received a call back. I am pretty sure by the sound of her annoyed voice she never relayed the message. The dentists at this practice are great, however some staff need to be removed. If the person patients hear and talk to first is rude, then why would patients want to continue going here? read more

I got my filling done, after which i started having extreme sensitivity which I have never had before. Be careful before you do filling. Sometimes they might over exaggerate your problem. Just to get business. Also my dental insurance plan was entered incorrect for which they made me pay full amount for the service despite me having a good detail insurance which covers my service. I tried explaining it to the dentist while i had so much discomfort to talk right after the procedure. Just to get out of the place I agreed to pay partial bill, which was incorrect. Now they refuse to refund back my money even after knowing they can submit a claim to my insurance. Ridiculous office manager. She had no clue what she was talking. After all this not a single apology. Rudeness is one thing, incompetency is something I cannot tolerate at a dentist office. read more

absolutely Amazing dentist and office staff . when your there u feel like family .My grandchildren go here and everyone is very nice .

I came to Davinci on a referral from a friend and she was not wrong. The staff is really nice, the facility is clean and neat, Dr Fuentes was super nice, calm and very informative. I was very comfortable which for me is huge because I have not had great experiences with dentists. I highly recommend Davinci Dental! read more

Never a long wait. Doctors are great with their patients. Everyone is very professional in the office.

Dr. Fuentes is a phenomenal dentist and woman. Besides being a great dentist she has an excellent bedside manner. She is so great with children. Nobody likes the dentist especially when you need work done but she puts cartoons on for the kids, talks to them, engages and tells them what she is doing before she does it. She has such a great way of relieving the anxiety and fear that you have when visiting the dentist. She is prompt and you really never wait a long time. What I like about her most is that she accepts N.J. family care(which we all know most doctors don't accept because it doesn't pay as well as private insurance) With that being said some doctors that accept it really don't treat you as well and seem like they don't care for you as much as a patient with private insurance. Dr. Fuentes is extremely genuine and treats all of her patients equally! She does not make you feel "less than" at all and I have had experiences with Doctors that do make you feel that way. She is just a wonderful person and dentist! I would recommend her to anyone with whatever insurance and especially recommend her for your children. She is absolutely the best dentist we have ever been to! read more

I got my filling done, after which i started having extreme sensitivity which I have never had before. Be careful before you do filling. Sometimes they might over exaggerate your problem. Just to get business. Also my dental insurance plan was entered incorrect for which they made me pay full amount for the service despite me having a good detail insurance which covers my service. I tried explaining it to the dentist while i had so much discomfort to talk right after the procedure. Just to get out of the place I agreed to pay partial bill, which was incorrect. Now they refuse to refund back my money even after knowing they can submit a claim to my insurance. Ridiculous office manager. She had no clue what she was talking. After all this not a single apology. Rudeness is one thing, incompetency is something I cannot tolerate at a dentist office. read more