After years of taking my kids to VisionPoint, I was disheartened when they stopped allowing me to…read morebook appointments for all three of them in the same day. I tried to get appointments for them at both the Portage and Chesterton locations and was told the same thing. I began to call around and encountered the same problem at a few other companies, but the employees at Target Optical were happy to make the appointments for all three kids in the same day so we wouldn't have to make multiple trips. Once there, the process was fairly simple. The kids were each pre-tested as I completed new patient paperwork. Before I could finish, my first child had already been called back. Within an hour, all three appointments were knocked out, and we were on our way. The staff are very friendly and accommodating. Dr. Baker is quite knowledgeable and caught that the last place we went to overcompensated for my daughter's astigmatism. The only drawback I'd say is that they need to offer a larger selection of frames, including flex frames. My kids were initially nervous with it being a new place, but they left happy and said they would like to go back the next time they need checkups. I have no problem with that!!! :)

Professional and efficiently run clinic. They totally respected my time and I would highly…read morerecommend them.

Dr. Vasamsetti is an excellent physician. She is thorough, kind and evidence based. We are lucky to…read morehave her in Northwest Indiana

Was skeptical about this clinic bc of the reviews but they were extremely efficient and…read moreprofessional. The secretary and sales ladies were super nice. Dr Riggle and the assistant were both efficient, helpful and understanding. No complaints.

Been coming here for 5 years the docs are ok the issues is the sales people they are worst than…read moreused car sales people. Thsy worm on comission so u know all if the stuff is over priced. They get upset when u dont buy from them. I hve switched to costco. Avoid these chains as they r like used car dealers.

Be prepared for additional bogus charges after completion of your exam. Was advised at beginning of…read moretreatment what the total cost would be, which we paid upfront. Then weeks later received a bill for additional $99 for a fitting?? Go to Costco or Sams and get it done for half the price!

I was scammed out of $110 from the Valpo location. They do my insurance wasn't accepted however…read moreproceeded with the exam that my insurance pays 100% for. As they knew my was out of network. They proceeded with the exam and having me pick up classes on Friday. Monday when I called to see what was going on, I got an answering machine. She finally called me back and told me that I wasn't covered to them and I owed almost $600. I canceled the glasses however it was still charged $110 for my free exam. . They knew it wasn't covered but did not tell me when I called and asked if they accepted my she said yes. When I got there, I was stood up to be taken. I feel I'm owed my money back. Get some employees that actually know what they're doing. Robert DeStJean

Dr. Jozwiak was able to prescribe contacts that allowed me to see my computer screen, see my phone,…read moredrive, etc. Other places I've been to were not able to get it right! She and her staff are also very friendly, helpful, and accommodating!

We've been coming here since 2019 on the recommendation of my mom. They are absolutely amazing with…read morekids. And I love them too. Always sweet and kind.

I've been coming to this location for years, along with my family. Everyone at this location has…read morealways been nice, courteous, and professional. Prices are good, hours are very flexible for working families. An excellent selection of glasses and lenses. No pressure to purchase things you do not want and/or need. Rather, the options will be explained to you along with pros and cons and the decision is ultimately yours. Items ordered are received very quickly and in good condition and are checked to make sure all fits properly. Never had an issue with repairs, warranty repairs/replacements. Too bad my insurance has changed and Walmart doesn't take it. I'm actually quite disappointed...

I went to the doctor here for a checkup 1 1/2 years ago, They found an issue with my lens and…read morereccommended my seeing a specialist. 2 opinions in Chicago later, they were absolutely right and I had surgery to repair the damage. 6 months ago I went in for another exam as my vision was getting blurry since the surgery and they found an enlarged artery (they have a much better name than that for it) and, of course, I got 2 opinions and am now getting monthly injections in my eye in Chicago. That's twice they literally saved my vision. On top of that, they are very professional choosing the right lens for me.

Love it! Best eye care in town! All the workers are super nice and accommodating! The eyewear…read moreselection is amazing also

This place is good - and good for the $$. The eye glass area is always busy so plan to wait a while…read morefor assistance - even if you are just picking up glasses.

Very prompt professional service; decent selection of glasses. Easy to make a reservationread more

after waiting an hour and half in the lobby i walked out. Nobody said a word to me to keep me…read moreupdated on what was going on. then they have the nerve to call me and ask if I'm coming back or would like to reschedule! i will never go back! I stopped going after bein charged wrong so many times but thought after a year i would try them again. Wrong choice.

This was the only dentist in my (marketplace) insurance network that was nearby and accepting new…read morepatients. I was not told when I scheduled a new patient appointment for an exam and cleaning that this is done over two appointments, not was I told what my insurance would and would not cover. Very poor communication after having to call multiple times because my messages requesting an appointment were ignored. The first hygienist was wonderful, and I asked her if they make TMJ splints. I was diagnosed with TMJ 23 years ago, and the splint/night guard I was wearing recently broke. I scheduled another appointment for impressions, one of which had to be redone because that hygienist messed up. When I went back to get my splint, the sides were too long and the front was too short, which meant I would have choked on it unless I used denture adhesive to glue it to my teeth at bedtime. The dentist condescendingly told me it was an "occlusal guard" and not a TMJ splint. An "occlusal guard" is prescribed for clenching and grinding, which ARE TMJ symptoms, but whatever. HE told me HE would refund my money and gave me a snidely worded referral to another provider. I had to speak to the practice manager about my refund, which she told me would be in the form of a check within 6-8 weeks. That's not how I paid, and I had to pay in full before I could have impressions taken, but I was told that's my only option. I will not set foot into any of their offices again. Their communication is poor, their providers have God complexes, and the office manager apparently has no authority to resolve issues.

Dr. Rauch is top notch. She is so kind, compassionate and explains everything so well. I highly…read morerecommend her!

I 100% recommend Dr. Rauch for any hearing issues. My elderly Mom was nearly deaf. She was unable…read moreto hear the TV when volume was at max 100. Dr. Rauch was kind, compassionate and explained everything so simply. The molds she took were perfect as my Mom doesn't even notice the hearing aids in her ears they fit so perfectly. My Mom's quality of life has skyrocketed as she is able to interact with others so easily now. Since being able to hear, I can see the joy on her face and her personality is shining through once again. Maxine in the office explained how to care for the hearing aids and was so friendly, kind and knowledgeable. I can't thank this office enough for giving me back my Mom, the ability for us to once again enjoy our conversations and for me to see the joy on her face. By the way, her TV volume is now at 30 and sometimes she'll even ask to turn it down to 27! Mom dreaded getting hearing aides for a decade and she said now if she knew it was this simple she would've gotten them yrs ago. My Mom speaks highly of Dr. Rauch and her team and so do I.