I've been coming here for years, the owner Mitch and staff are very knowledgeable and helpful when…read moreasking any questions. There's always a lot of stock and if something is out of stock, Mitch will order it for you. This is a great small business that I highly recommend you visit and support if you have fish, amphibians and/or reptiles.

The people working here are very helpful and they know what they are doing. I have been a customer…read morefor many years and have never been disappointed. The prices are worth the information you receive.

Terrible service. Seemed like they were too busy to care about our dog. She smelled dirty after…read moreleaving there.

Great employees at this location that really appreciate the customers. The grooming staff is the…read morebest in the area! They want the best for your pet even if they can't provide it.

I would put a negative rating if it was available. The puppies are kept in square boxes without…read moreever getting out except for a prospective buyer- including overnight when no one is on the store for over 12hrs. These puppies are brought in from puppy mills rather than legitimate breeders or shelters and are sold for thousands of dollars. The unknowing buyers often get a malnourished sick puppy. There are numerous reports of the puppies getting seriously ill within a couple weeks and sometimes dying.

When the bathroom is at the front of the Tractor Supply, it gets 5 stars from me. Wish it was…read morecooler inside though.

I visited LaVale, MD Tractor Supply a few weeks ago to inquire about a sale item - Bonnie Veg…read more plants. I didn't see any outside, and none in the store (the only plants in the store were starter-rose bushes). I asked the clerk at the register if they could be outside in their "garden area", and he told me that it was not actually a garden area, more of an "outdoor equipment" area. He looked them up with a code - his code came back that their store had ZERO quantity. I then asked for a raincheck. He asked me to go back to the Customer Service desk to "Jason", to inquire about a raincheck, as it was not allowing him to do it at his register. I went back there to see Jason, and he also was coming up with a ZERO quantity for the sale plants (mind you, this was on the first day of the sale ad). And, Jason was also not able to produce a raincheck. So I asked if he took my name and number, could someone please give me a call if the store ever got them in. He readily agreed to that, and was helpful and polite. So he took my info, and I left. The next day, in the afternoon, my husband and I happened to be in that same shopping center, and happened to be driving by the Tractor Supply. Out front of the store, at their "outdoor equipment" area, was a large shelving stand of the plants on sale that I had inquired about the day before, with a large sign showing the sale price! Now, I don't know if I missed them because the entrance door was down a ways from that area, or if they actually got them in later the day I was there, or the very next morning. What gripes me is, why did someone not look outside for them while I was there (just on the off-chance, huh?), or AT LEAST call me whenever they "came in" or were "discovered"? I'm personally thinking that those two young men were so embarrassed at their ineptness that they couldn't bring themselves to call me. And no, when my husband and I drove by, I did not stop and buy any of the plants - I will never buy anything there again.

Wonderful staff. Helped my dogs problems when no one else could. Such a cute, friendly store. And…read morethe delivery service was so unexpected! Highly recommend.

Very nice people. Friendly atmosphere. Very helpful. I…read morelove their dog that watches everyone come in the door. A great selection of cat treats and toys. I love their store.

Every time I go in, everybody's super nice and very accommodating!!!…read more They have everything !! Even my food for my girls that I can't get anywhere else .

Don't bother calling!!!They don't want your business! Just because they aren't accepting new…read moreclients doesn't mean they have to be rude to a potential new customers on the phone. Hope they are nicer to the animals than they are their owners.

If you're in Cumberland and in need of supplies for your reptiles, amphibians, rodents, cats, dogs,…read moreor fish, look no further than Reptilian Arts. This store is a true gem, offering a wide range of products and necessities for your beloved pets. The associates at Reptilian Arts are not only kind but also incredibly knowledgeable about the products they sell. They are pet owners themselves and have firsthand experience with many of the items in the store. This means they can provide the best recommendations tailored to both the customer's and the creatures' needs. Additionally, Reptilian Arts offers online ordering and shipping services, making it convenient for customers to get what they need right from the comfort of their homes. If you haven't already visited Reptilian Arts, I highly recommend checking them out for all your pet supply needs. You'll receive top-notch service and expert advice to ensure your pets are well taken care of. customerservice@reptilianarts.com

it was my first order and half the worms were dead. I had also selected repeat delivery once a…read moremonth, but it was someone changed to once a week, which they promtpy corrected. After no resolution for half the worms being dead, I sent them a message and this was their response: "You had several issues, and we were addressing them in order. We would have ended the conversation with a resolution for the dead worms; however, you did not respond. If your only concern was the dead worms, then your email should have addressed just one issue." A. I didn't get offered any resolution for the dead worms. B. This response?! Are you kidding me? To tell me my email should have address ONE issue!? C. What good company or manager would respond in this manner to a customer? Yikes! Run! Try to buy local if you can and if you can't, avoid this company!