Bought a 2021 ford ranger lariat fx4 from them back in Feb. The salesperson messed my name up on…read moreall the paperwork and had to be told multiple times what he did wrong to get it fixed. When he corrected it, he only corrected it on the DMV paperwork, not the auto loan, warranty, gap insurance, or any other paperwork. I pointed this out to them multiple times and they didn't correct it, resulting in me having to call all those institutions and get it corrected myself. He also did not flag the lifted truck option on the warranty he sold me despite the truck being lifted. They fixed this last part for free without any cost to me, so I guess they get half a point for effort there. Now that we get past the initial paperwork part of where this purchase went wrong, let's get into the mechanical issues with the vehicle. On my test drive, I noticed a burnt rubber smell coming from the left rear of the vehicle that I now know is symptomatic of a leaking rear axle seal. The power train warning light was also on the truck. I reported both of these things to the dealer and they said they would fix it with their partnered shop. They took the truck to the shop and told me they need to replace the wiring harness to correct the power train issue error. After that, they had to send the truck to a local transmission shop for a rebuild of the transmission, and that shop told me that there was an axle seal leaking. I passed that information on to the dealership to see if they would fix that or if I would have to, and they completely blew me off. Because of weeks back and forth where the dealership told me repeatedly that they'd communicated with other parties and then I call those parties and they all state they never heard from the dealership, I decided I no longer trusted that dealer or their mechanics at all and I took the car to a ford dealership. Immediately spotted the seal issue and diagnosed that the transfer case motor wasn't engaging. Swapped the motor and then had to diag that the wiring harness was messed up. I would not recommend buying a car from overstockvehicles or their partner organization valleycargroup. The only positive of this experience was getting them to foot the bill on a transmission rebuild for a vehicle that has known transmission issues.

I purchased a used vehicle over the internet and funding cleared over a month ago. It took weeks…read morefor the transporter to pick it up and deliver it to Texas. They did not provide me with the title, they say they don't have it - and it isn't their responsibility to provide it. The State of Texas will not title it without the previous title, and it cannot be registered. I contacted the Arizona DOT and they said there is no Arizona title for that vehicle. Do not let this happen to you. I'm being fined because I did not retitle it within 30 days - and I'll be fined again at 60 days...

Awesome customer service. Got back with me fast!! I am from out of town and he assisted me in the…read moredirection I needed.. Was very helpful!! Thank you!! Would do business anytime with this company!!

As a previous entrepreneur, I gave this guy a chance cause I remember how important my reputation…read morewas. While I was surprised by the $185 diagnostic fee, I thought okay and scheduled. No show and no call.