This location is always convenient, the staff is friendly, and everytime I make any orders ahead…read morethey are made in a timely manner.

Asked for help with a copying issue. The woman made a face as if to say, "What are you interrupting…read moremy texting for???". Then in a deadpan response, she told me she had "no idea" why the machine was doing what it was doing - never once tried to figure it out. Avoiding this location until the next round of new hires come along.

I have used Specialized Printing for years and was so sad when Doug left. Howerver, Chris, the new…read moreowner is just as amazing! He is so patient and kind with me...even going as far as calling me to let me know the work I sent him needed further editing. He works hard to get my last minute work done quickly and timely and his communication is great. I was thrilled with the signs he printed for my 5th grade graduation class. I know for certain it was a total headache for him but he never let me know. The outcome was amazing and made 92 5th graders ecstatic. I highly recommend Specialized Printing for any of your printing needs. Thank you Chris! You are a printing rockstar!!!

These guys have been my printer for several years. I stay because they do great work at a…read morereasonable price. Never have had a problem. Oh yeah. You get fresh cookies with your order!

If you want to do business with someone who is concerned with safeguarding your brand, give Jon and…read morehis team a call. They are professional, timely, and go out of their way to make sure their work is first class. Highly recommend them!

Edit: Just picked up my package today, over a week past when I was supposed to get it for a 50th…read morebirthday celebration. This was a gift of Blantons bourbon (which is hard to find and I had to special order) with two engraved Glencairn glasses, as well as the bourbon bottle engraved. UPS found a way to break one of the engraved glasses . I am absolutely over this entire experience. And bc of the foul mood I was already in walking into the store, I had no issue matching the shit energy of the person there who gave me my package. I hate even saying that but I've just had it. UPS: you failed miserably in this entire process. Two chances I gave to correct the issue and both times with no customer service. This is a formal grievance against UPS and the complete failure of customer service associated with the company, including the inconvenience of this particular location. I paid 2 day air shipping for an item I needed prior to the weekend. Order was processed and sent out on Tuesday for an arrival of Thursday. The package required a signature so I needed someone to be home. Time frame given was 12:30 - 4:30. During the day Thursday, I get a notification that my package was delayed and would be delivered Friday. I did not have someone to be at home for that day so I rerouted (and paid an additional $6 on top of the $48 expedited shipping charges) to a local access point so I could get my package Saturday morning. I called UPS and found out that the local access point wouldn't receive the package until Tuesday! I asked for a Supervisor and he did not assist me and tried to blame the company shipping the item. So, nothing was done to resolve my issue of needing the package by the weekend for an event. I work in Johns Creek but live close to this access point so I figured I'd leave work early to get here and pick up my package (deadline for it is 6/4). I got here at 6:02PM, rushing, and they were closed. So this is ANOTHER DAY of waiting to get a package and clearly can't get access to bc I can't make it here within an hour from leaving work, and this location does not stay open a minute past their closing time. Overall, epic fail. It is insanely rare I write a bad review but even with the customer service being nice, there was still no resolution other than "you'll have to get the package on Sunday". I have not been this pissed off in a very long time. There should've been a refund and an effort to get the package to me in the time frame I requested. And as I sit here in front of this access point writing this review and on the phone with UPS filing a complaint, I have seen 5 other people walk up and realize they were closed. ADJUST YOUR BUSINESS HOURS.

I just left the store - the young lady that waited on me was extremely rude and condescending. I…read morewished I had looked at her name tag so the owner (who I think I saw in the store) would be aware. She greeted me so abruptly and condescendingly I almost walked out and went to FedEx. I thanked her and she didn't even acknowledge me. This young woman had an extremely poor attitude and what seemed to be contempt for her job and customers- very poor reflection on the business.

Nice, helpful staff. Work is done in a timely fashion. They don't disappoint, really!read more

another fabulous experience at the UPS store here in Sandy Springs got to see my girl Haven again…read moreand she always hooks me up and makes me smile. This is the best place ever recommended highly and without reservation

The best customer service I have ever received! They are the most helpful people!! The guy who…read morepackages my shipments does a great job and the manager is the kindest.

This UPS Store is one of the best in Atlanta. Brandon is amazing! He helped us again. Best service…read moreand patients is hard to see these days. Brandon is consistent with both because he cares. Thank you Brandon! Chef Boyan

Nice staff, fast and efficient. My go to UPS store. Near Kroger and a liquor store! What's not to…read morelike?