Immediately came in to a very welcoming atmosphere, being greeted by numerous employees. The food came out fast and delicious; additionally, they personally brought every food item I requested directly to my table, making numerous trips as each item was ready. They brought condiments to our table, and checked up on us regularly to ensure we were enjoying our time, but they also took our trash and cleaned our table for us. Even as we left they thanked us for coming in and said goodbye. 10/10 Service: quiet literally the best fast food experience I've had! read more

Spoke with Katie over phone to make a to go order; asked if it would be cheaper to add 2 steak fingers or just get 6 piece. She informed me that she couldn't do that and quite frankly had a attitude about it. When I remarked that she was being rude, she then said to hold she would go ahead and give me price difference. When getting to restaurant, I asked if they could accommodate/help since I am disabled. That was a quick no. Also, French fries tasted like they are cooked in old grease. Will not return 0/10 read more

Great Food Awesome management. Even better yet is the homemade gravy where you will NOT find at ANY Dairy Queen. I stop here about 6 times a year and really appreciate there services as such actually bringing your food to your table. I think the owner was here today, he was very nice and appreciative. Go get that gravy now. read more

The best! Everything is very good and the service is great! Very professional. It's probably the best Dairy Queen around. Everything is fresh. read more

Worst Dairy Queen I've ever experienced. Parking lot is always littered with trash, but the worst part is how long it takes to get your "fast" food. Waited in drive thru for 3 kids burgers for 10 minutes, then was told to "pull around to the front" where we waited another 15 minutes...finally I went inside and had to go to the counter to ask where the meals were; There were only 5 customers inside so it wasn't busy. The woman that I asked hollered back to the kitchen about my order and the teenagers in the back FINALLY started to pack up my kids meals...at a GLACIAL pace. I waited for another 10 minutes and then was handed my burgers without an apology for the ungodly amount of time taken for 3 cold burgers with soggy fries. Oh...blizzards we're also melty when finally given to us. No wonder they didn't do their dump 'tip-upside' down thing with them. Garbage management. Whoever is running this place is NOT 'available'. read more

Service and chicken strips are good. Taco meat os very greasy and the dipping gravy is cold and not good at all. Like it's been the same gravy cooked over and over again. read more

Dairy Queen - The gravy - Fast Food Near Me - Frankston, Texas

I can't even give it one star. I've lost count of how many times they've messed up my order or given me someone else's order. Today, I arrived at the speaker to order in the drive thru at 8:57am. I observed customers going inside the building and a vehicle at the window of the drive thru. I was greeted with "I'll take your order in just a few minutes, we're not quite open yet." I drove around thinking I would be able to leave, since they weren't open yet and there would be no reason for someone to be at the window since they weren't taking orders yet. I waited behind the vehicle still sitting there until 9:05am, at which time they had him pull around to the front to finish waiting for his order. One time, the girl in the drive thru tossed the bag of ice at me instead of handing it to me. I'm unsure if it is a requirement for staff to know how to give poor customer service before they are hired, or if that is something they will teach you once employed. When I've complained to a manager before, she did apologize and basically said she was doing the best with the staff they hire. I almost felt bad for her. It's for sure not what it used to be! read more

Never even made the order. When I called at 9:30 the rude female answered with "We're closed". Online it says they're open till 10pm but couldn't verify hours because she hung up. I called back and a male could be heard yelling We're closed bitch" and the female that answered the phone said in a smart voice, "We're still close." They didn't seem phased that I said I've known the owner for years and would contact him nor did the manager on duty Shaunda (sp) A business that condones this kind of behavior from their employees deserves to go under. I've always been a little frustrated with the service at Frankston DQ but take into consideration they hire young, high school kids that are new to the workforce. I've learned to check my order before leaving because 90% of the time it's wrong. Noonday DQ is worth the inconvenience of a little further to drive to have better food and service. They appear to hire young adults but maybe their standards for what they allow their employees to do is a little higher than Frankston DQ. read more

It's hit or miss. Sometimes you will get an employee that's a sweetheart and makes you feel great. Other times you will get an employee that acts like a teenager being told to get off their phone. What is always guaranteed here is you will wait in the parking lot for your food for at least 5 minutes. read more

Terrible. That is all I can say. But seeing previous reviews... I don't think it matters. In a poh-dunk town with nothing to offer. Food was awful... And I realize it is DQ, not a fine dining establishment. Service... Slow, rude.... I apologize for interupting your day. read more

The food here sometimes is cooked properly I wish they had a new management or at least new staff this is my hometown they should not call this fast food as it takes longer to get your food than it does at Logan's roadhouse they should give you something extra for the time that it takes for you to sit through the drive-through and always count your change because the kids here do not know common math read more

Would not recommend...served husband chicken sandwich that in no way resembled the sandwich on the menu board ..It showed a chicken sandwich with tomato, lettuce, chicken patty, etc and he received a bun, few pickles, and chicken patty. Server insisted it was correct..didn't know why that picture was there because that wasn't what they sold. Board pic needs to be changed or DQ make and serve the sandwich on the picture....false advertising....11/2/19 (Saturday) read more

I'd just like to start out by stating I've lived in this area my whole life and I typically come here 2-3 times a week in the past and when mishaps arise I understand things happen but this time is where I draw the line I went with my fiancé were both girls and I understand that not everyone has to agree with our life style but the owner of the establishment shouldn't treat us any different bad customer service and very prejudice we waited a long time for our food so we decided to check everything before we left they forgot a side and I checked my chicken strip basket and the chicken strips were the size of my thumb I showed the young lady that brought us our food and she thought it was unacceptable and brought it to the owners attention and he told her that's all we were getting and he wouldn't fix it I asked to talk to him he was a smart ass to me and my fiancé and very disrespectful and told us that the food cost was up and he wouldn't help us will never ever be back and will let everyone know this isn't a lgbtq friendly establishment especially when the owners there absolutely ridiculous. read more

Dairy Queen - One of the chicken strips - Fast Food Near Me - Frankston, Texas

I have been coming here for years. Unfortunately you don't have many choices in frankston. Has anyone ever noticed that they can NEVER get food out on time in the drive through window? They always make you pull around to front and wait for 5-10 minutes. I don't think it's because they make it exceptionally fresh. I think it is because they don't know how to do their job properly and there is poor management. read more

Dairy Queen - Here I am waiting in line once again. - Fast Food Near Me - Frankston, Texas

Delayrd golf tournament results in surprise visit to hood ole DQ. Quick service and great food. Texas Stop Sign comes through.

This is the worst Dairy Queen anywhere and everywhere. The management is no good as well as the employees. Nobody cares if you're happy with your food or service. The management don't have time to talk to you and see what the problem is and don't want to fix the problem. I'm not sure how this place is still open for business. It's not a clean place to eat. When they open the window look inside where your foods being cooked but be fast to look because they hurry and shut the window so you can't see inside. I went to get a medium dipped cone the cone was stell not fresh at all it's old. I called to talk to a super the girl that answered said were busy I can put you on hold but it's going to be a while. So I ask to leave my name and number for a supervisor to call me. She said if they call you back. I said do y'all not have pride in your food. This is an awful place to eat and horrible service and absolutely horr food. I had to give a one star to write a review just so you know I don't give any stars to this place I give absolutely a negative 100 percent negative to this place. read more

Awful. Just awful. I go to school with the staff and I wouldn't trust them with my food at all! Takes forever and the management is the absolute worst read more

Go to the DQ in Noonday instead. It is much better. Surprisingly, DQ has some of the best tacos but NOT this location. Gave them a second chance and the tacos were still stale with barely any meat as compared to Noonday. Not sure why this DQ sucks so bad........especially when it is managed by the franchise owner (supposedly). read more

When was a cherry limeade cost extra and the young uneducated female charged of to much for chicken strips basket

Horrible place, horrible manager acting like she wanted to beat up my husband? She had ripped off her mask off in a very aggressive manner when he tried to use coupon on taco Tuesday, I called the order in and told the guy I had coupon , he said bring it in, and the guy that took my order, sitting there shaking his head no, like he didn't know. Keep your nasty. We took out order to another dq a few miles away. He said y'all could have overridden it. We've spent a lot of money there, but never again! I hit one star because it wouldn't let me give zero stars read more

The food is good here, much like it is at other Dairy Queen chains. I mostly come here for the Blizzards, especially to try "new" flavors or check out the flavor of the month. My "Blizzard Fix" for the evening, after work & on the way home about once or twice a week. Some nights they are busier than others, & the last few times I've gone thru the drive-thru, it has been full of cars. After ordering at the box, they told me to "pull around to the window", but I can only drive a few feet, since there are 5 cars between the box & the window. read more

So I'm wondering why their cheese fries are so much & they don't even give you that many fries, I ordered a large & it was like getting a small. For making your customers pay extra you sure are ripping them off. Give them the amount for what they pay for, that's just common sense. read more

The WORST! Gets your order wrong constantly! Three visits in a row and this time I complained. Got argued with (like I dont know what I ordered) and very rude asst mgr when picked up the order that was supposed to be corrected, but was STILL wrong! Gave back the wrong change and slammed the window in our face! Im done! I will Never be back! read more

Every time I go by this place no matter the time of day it is always the longest wait ever ...... so annoying..... but what other choice is there in Frankston?!? .... read more

The food is the same as any DQ which is good. I give it one star for the service, takes 15 to 20 minutes at the drive through for a couple burgers and fries. Every time I've went there I've ended up waiting around the front of the place to get my food. kind of defeats the purpose of a drive through if it takes longer than going inside to eat doesn't it? I now go to noonday for DQ. read more