I was highly satisfied with my Dairy Queen experience because my service was swift, accurate, friendly, and satiating! I love the Cotton Candy blizzard flavor, and I only realized two years ago that it's a summer special. Most Dairy Queens are a longer drive away from Chapel Hill, but I was driving into Cary for some shopping, so the location of this storefront was perfect for my visit to town. The service was SO swift! I was shocked! I was immediately greeted very politely on the drive-thru intercom upon pulling up. Seconds after payment of my Blizzard that had my mouth watering in anticipation, I was presented with my sweet treat upside down and ready to be eaten! I could not believe my eyes. Quickest and kindest service ever, and I can promise you the entire interaction took 60 seconds. Kayla M. and Lizzie are true angels, awesome associates, and awesome service! read more

I'm not sure what happened to DQ over the years but the ice cream tastes like cardboard now. I got a chocolate cone and it had no flavor at all, not chocolate or even vanilla, just nothing. There are so many local ice cream places with homemade ice cream so I'll stick to those from now on. read more

Great experience at this location, much better than what I was anticipating due to other locations. The staff during the June 13th dinner shift were amazing and I hope they get recognition for their good work. read more

Gm very rude. One employee didn't get his name but when I called the store to see why I was sitting in line for 20 plus minutes, instead of apologizing and giving an answer he told me go somewhere else then b**ch , asked to speak to manager and he didn't even care to talk to employee about his foul language. -- this was last year, haven't been back since which is too bad because they have great Ice cream but I hope these people no longer work there. read more

Took my daughter for a Valentine's surprise. I paid almost $13 for a medium blizzard and a caramel sundae with a few peanuts and a tiny squirt of whipped cream that I was charged extra for. Counter staff were indifferent. At least, she liked her blizzard. read more

Came here for lunch with my grandma, and the service was phenomenal, they had our food out within minutes of us ordering. I got the chicken strip basket and it was so good. Everything was also very nice and clean so no complaints there. read more

Got the strawberry dipped cheesecake blizzard and it was super delicious! I always get excited to go to Dairy Queen. The blizzards are amazing. read more

Dairy Queen Grill & Chill - Choco Dipped Strawberry cheesecake BLIZZARD Treat - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

My husband and I were in a rush and decided to stop at the Dairy Queen. When I was growing up, that was one of my favorite spots. well now not so much. We ordered two chili cheese dogs with everything on it . The coat was $7.99. The bun was cold , the hot dog had no snap and the taste was mediocre. I don't think I'll be visiting a dairy Queen anytime soon. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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I'm not a huge fast food fan but brought my grandson for a kids meal and ice cream. He ate his entire meal and ice cream so he obviously enjoyed it! I am giving this trip 5 stars because the man who waited on us was excellent. He paid attention to detail and even asked my grandson what he wanted to drink instead of me (he's only 4). Service was quick and everyone there was friendly. A huge plus for a fast food visit. read more

Christmas Eve and I have picked up another perfect Birthday cake! Beautifully done and exactly as I requested. Easy ordering process, wonderful customer service and taste delicious. They don't disappoint. read more

It's been a while since I've been to dairy Queen, I guess I forgot how terrible their food is! I got some queso cheeseburger meal which came with a burger, fries, drink and a sundae for $7. The burger was basically inedible, had some weird cheese whiz like sauce on it, and bacon that was literally hard as a rock! Plus the burger had zero flavor. The fries were okay, not tasty but they at least were cooked properly. The sundae was your average soft serve crappy sundae I really need to remember not to ever go back to this place again! read more

SUPER YUMMY !!!! We went through the drive-thru. No one else was in line. The order taker was very friendly. We got 2 dipped vanilla cones in chocolate. YUMMMMMM !!!!! Dairy Queen soft serve is probably my favorite ice cream of all time. It was super delicious. The size small was (of course) a but smaller than I remembered last time. We will be back...........................maybe a hot fudge sundae or a Buster Bar next time. YUMMMMMM !!!! They had a extra tables outdoors so you could enjoy your ice cream deliciousness outdoors if you would like. read more

Dairy Queen Grill & Chill - Chocolate dip cone - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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My son wanted to go for burgers and ice cream with his friends for his birthday. I pre-ordered a cake and asked if it was okay to celebrate at the location. They were happy to say yes. When I got there, I was greeted by the manager (Brian W.). He was very friendly and willing to help in any way he could. The staff were all very kind - the person at the register was patient while I figured out five kids meals and anyone we encountered was helpful and polite. Brian made it a point to come back and see if the children were enjoying themselves and he took the opportunity to chat with us a bit. I didn't eat the food but the kids loved it and the ice cream cake was a hit! read more

First time visiting this location with my grands and I feel like the food was prepared well, although I did not like the taste of my burger, however all of us got ice cream and it had a spoiled milk taste to it and even made some of us upset at the stomach. Not sure if they were aware that whatever milk was used to make the ice cream was spoiled, but it was and made for an awful experience for all of us with it being our first time at this location. read more

I have been coming to this location for over 20+ years. DQ is known for its original blizzards and sadly for the past few times I visited I could say that's not true anymore. It's super watery almost like a milkshake than blizzard. I don't know if it's due to bad training of the employees or the machine is outdated but hopefully this could get fixed soon. I would hate to drive out to a different location when this one so close by. read more

Just want to give a shout out to the team at this particular Dairy Queen Grill and Chill. They always have a ​positive attitude and willing to help customers. Keep up the great job! read more

Today I asked for an ice cream drink I've been ordering at Dairy Queen 25+ years and have gotten at this location many times before. The undertrained worker refused to make it unblended (literally one less step) as it was historically offered. I was only told after had paid. More than ever this location is under-staffed making it even slower when slammed. Slow plus ice cream = melted mess. Being given what not asked for -is not a Dairy Queen Treat! read more

We mostly do the drive-thru although pre-covid my kids have enjoyed sitting inside to get a frozen treat. There's no going wrong in ordering the calorie loaded Blizzard. We try a new flavor release as many as 4 times a year and haven't been disappointed yet. The cheese burger was good, well done and the kids enjoyed fries with it. Out and out treat-meal. Generally the wait lines on drive-thru aren't long and food generally feels fresh over other fast food burger chains. Some unique blizzard offerings have included movie themed ones, girl a pint thin mint (this one was a winner!), Wonder Woman, etc. They even have outdoor patio seating! read more

Ahh, soft serve. The red-headed step-child in the frozen dessert segment. Often forgotten, maligned and misunderstood, soft-serve ice cream can be more than that sad dessert you're stuck with at the end of a meal. Thankfully, Dairy Queen understands that since that's pretty much all they do for dessert! For some odd reason, I've been craving soft-serve and Dairy Queen does a great version. I stopped in after dinner down the street, scanned the menu and was sort of confused. I've probably been at DQ twice in the last 15 years and the pressure of ordering at the drive-thru lay heavy on my shoulders. Uh, cone? Too messy. Uh, sundae? Nope, can't eat it while driving. AHA! Peanut buster parfait! An old time favorite it is. I pay my $4 and change at the window and start heading over to I-440. The peanut buster parfait looks great, a large twirl of ice cream on top littered with red skinned peanuts and layered with chocolate sauce. The first bite validates my excitement, whoa good! Salty, crisp peanuts against dense, smooth ice cream and a shot of sugar and chocolate to balance it all out. DQ uses roasted red-skin peanuts which are great. Several bites later I'm on the highway and heading north for home, the parfait is disappearing quickly. But after that heavy dinner, I should pass on finishing this bad-boy so just one last bite... The parfait is melting and as I take that last bite, I taste something stringy. Uhm, make that hairy, ugh. I pull a long 8" fine hair out of my mouth (must've been a blonde) and well, that's it for dessert. I've written over 600+ reviews and this is the first one that chronicles a foreign object, sigh. But what can I say, that peanut buster parfait rocked it out for me but I'm holding back that fourth star. Good service, good frozen treats but please tie that hair back!! read more

Good fast-food and quick service. We have visited this location a few times and the employees are kind and our orders are accurate. I recommend the cotton candy blizzard. read more

Dairy Queen Grill & Chill - Chicken Strip Basket - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Haven't been to Dairy Queen in over 10 years so decided to stop by and give em' a shot. Got the single burger w/cheese and a couple of soft serve ice creams. The ice creams were good but the burger lacked any flavor - it looked like the patty was over-processed...didn't finish it. The place appeared clean but dated. The walls are dark orange, almost brown that are scratched, scraped, and dirty. They definitely need to repaint the walls. Honestly, I think this place is suited for the high school kids that frequent it from next door and not for a family. read more

Dairy Queen Grill & Chill - Drink - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Run by highschoolers, employees standing around on their phones took over 45 minutes for a sandwich and a blizzard due to only one of those employees actually working. You could hear them watching videos just standing in the kitchen was ridiculous read more

Walked in, had to scream at the poor kid working the cashregister because the nimrod behind her felt it necessary to run the world's loudest blender,I had flashbacks to my days as flightdeck troubleshooter the racket was so outrageously LOUD!!! And to make matters worse, the freaking noise never STOPPED!! The more I sat there the more annoying it became. I understand you need to use the mixers to make milk shakes but jeezz, REALLY? Management should be more customer aware and put the loud mixers towards the rear of the store. Today's Dairy Queen's are a far cry from the ones five years ago. read more

Very impressed with the friendly service and how all the employees were wearing gloves and masks during the pandemic. The snickers mini blizzard was full of flavor and chunks of the candy bar and just enough portion to satisfy my craving. read more

Very rude customer service and workers did not have knowledge on the menu. Not sure if I'll return.

Service is great, food is good and the Blizzards are a great desert! They move the drive-through amazingly fast.

just stood in line for 5-10 min with not even a glance. I guess you could consider the drive thru busy with 7 cars but then I saw three people working on one cup I don't care if you're training or not but atleast acknowledge that you have a customer. don't know how the food was I just left read more

Why isn't this place getting some love? Haven't been here in at least five years or more. Was surprised to see they've remodeled taking out the atrium and updating it completely. Now it's all enclosed, very clean, super friendly and efficient staff, and the soft serve is as good as it should be. Next time we're on this side of Cary we'll visit again! read more

if i could give 0. stars i would very disrespectful staff & ugly at the same time. dumb as all get out , messed up my transactions twice, held me in line for 25 minutes still wanted to charge me for my food. never apologized once because of their mistakes just save your time go to another one they hate they are there making $15 a hour so they're rude ! read more

We went through the drive-through last night and ordered four medium dipped cones. We were charged for four large dip cones and when my husband said that we were overcharged she said that's how much they are. On the sign it clearly says that dip cones are $1.99, however we were charged $2.79. To add to the annoyance, the cone looks more like a sword than a cone because it was just a skinny stick of soft serve dipped only half way on a huge cone. read more

In the past I never had any issues with this Dairy Queen. Unfortunately, the last few times I have gone they have handed me something messy. I ordered a small strawberry shake. Not only was the young woman in the drive through not friendly and not smiling but she handed me a milkshake with ice cream running down the lid and cup. It's 7pm and the drive through area is dark so naturally I did not notice it until it was to late. It was all over my hands and then proceeded to drip on my work pants. This is purely laziness and bad customer service. Please provide a cleaner and friendlier service. I attached photos. read more

Dairy Queen Grill & Chill - The shake that was handed to me is dripping in ice cream and got all over my pants. Clean the cup before handing it to a customer. - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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food is generally pretty decent but lately the fish has been dry and over cooked and they never put the condiments in the bag i request in drive through. that is frustrating? read more

Dirty restaurant. Owner/manager speaks no English. Kids who work there abuse their jobs and customers. Hot food is served room temperature. They NEVER get the orders right. The temperature inside is almost unbearable--always hot. I've been there three times this year, and will no more. This place seriously couldn't suck any more than it already does. read more

Dairy queen, you goofed! We had a good thing going with that pick 4 for $5 and something just fell out between us. Sure, your food isn't all that great! But the price was! Now that your menu prices went up, as a broke twenty-something, my desire to see you has all but vanished. Until I have 5 year olds hanging on me, asking me for ice-cream-cake, I don't see myself returning to your doors. C'est La Vie! read more

Dairy Queen Grill & Chill - Chicken wrap - Ice Cream & Frozen Yogurt Near Me - Cary, North Carolina

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Once upon a time, before cold stone, marble slab, baskin robbins, gelato, yogurt, italian ice, or custard, i think there was Dairy Queen. Rural Americana. Everyone knows what to expect from a Dairy Queen and the kind of food to expect here. I confess to not being a foodie for Dairy Queen -- I stick with the unhealthy but oh-so-fulfilling malts and blizzards and dipped cones. As incredible as the DQ blizzards are (hawaiian blizzards = 4 stars), their banana splits have always been a special treat. There's something about strawberries, pineapple, and chocolate toppings as a set off for the banana. In the rare instances I have eaten more than the DQ desserts, I can say the chicken wraps and iron grilled (turkey) sandwiches are pretty decent. The salads have been okay. Not great; not horrible; just okay. When I go with my friends, they swear by the mushroom burgers and fries, so I trust their judgment. read more

Considering I had eaten macaroni and cheese mixed with chili for dinner (more on that later), I thought I should round out the night with a mini Blizzard from DQ. This one was on the way home, though it's still a little tucked away. There was literally ONE car in front of us and since they apparently placed two separate orders, this is where things went downhill. I was patiently waiting to just order and finally someone responded to me. First of all, I asked for a Pumpkin Pie Blizzard, because, duh, they'll be gone soon. The woman shot back, "We're out of Pumpkin Pie and we have been for five days. Sorry." Is that supposed to make me feel better? Then maybe you should shut down the HUGE sign advertising these delicious treats. Anyway, I picked something else and waited...and waited...and waited. Instead of having the car in front pull ahead so I could get my friggin' mini Blizzard, we waited. I was very close to driving away, but finally some signs of life appeared at the window. When I gave her my credit card, she had to walk a mile away just to run the darn thing. Finally, I was given my somewhat melting Blizzard. It had been so long that the first one she made was almost completely melted and had to make another. Really, this place looks old and crummy and is run by two teenagers on a Friday night. No thanks, I'll stick with Cook-Out next time! read more

This DQ is under new ownership, the building has been totally remodeled from floors to ceiling, front to back. All new equipment, now very clean with all new staff. It is now a Dairy Queen-Orange Julius Treat Center which offers a wider menu selection. It still has great food items and run many lunch time specials at great prices. The new management is doing a much better job than the old reviews that still show up here. The low rating are for the old place. Check it out, it is a great place, now! The high school students have come back, so it has to be a good deal! read more

GROSS Worst location ever. We had several Roaches crawling on our table 1 even got on the food. The retarded teenage manager wouldn't give us a refund or do anything to compensate, we never went there again. He even killed some of the roaches so it's not like we were lying.This is so poorly run because it is all teenagers running it by them selves. I wouldn't be surprised if it got shut down, it should. read more

What a rude, nasty woman through drive through! Asked a simple question and the reply was as if I was inconveniencing her! Then... couldn't even give proper change back. Shorted me $5! Didnt even apologize for the mistake. Wow! Disappointed read more

Went there for a special made cake for my wife who has celiac decease and cannot eat gluten. The cake was to be without cookies in the middle. Cake was on time and perfect. Went during the week. Hamburger smelled bad and I felt sick all evening. Ice cream is good. I would go to five guys burgers instead which is very close to this Dairy Queen. read more