The Dairy Queen in Grandview Heights on Fifth Avenue has a walk up style food service window. There are some tables for seating to the rear of the building and one bench to the side. All the standard Dairy Queen fare is offered. This includes a freezer case with ice cream, cakes and other confections for celebratory events/parties. This location also offers a drive-through window, which is quite popular. Parking is available to the side and in the rear of the building. The location is nearby the high school, football stadium and baseball field, making it quite popular during the season of those sports. read more

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The service was not good, when ordering they did not even ask me what i wanted to drink with my meal, nor did they ask if i wanted sauce with my food. Then when i asked for sauce at the window they told me they would have to charge me. I simply explained that I was not asked if i wanted sauce when i was ordering and i don't understand why they are charging me. She proceeded to say it's not in the bag and I said no because nobody asked me if I wanted it in the first place. She told me if was .59 so I said nevermind. Another worker got involved and i was slowly getting frustrated when i told her what happened and she said that the employee wasn't getting mad and they would give me the sauce. She then proceeded to close the window in my face, while i was still talking. I did get my sauce, but the whole situation was frustrating and I was not spoken to the way a customer should be. read more

The ice cream cake and cupcake is ALWAYS on point! The team there is very quick with the service too. Most of the time I do drive through but the updated inside is very bright and clean. Sometimes I get the hot pretzels, I like that a lot read more

I love love love DQ's shredded chicken sandwiches!! They have a great chicken-y taste, a hint of creamy blend and hot hot hot!! I eat them much more often than a hamburger! Yesterday I tried their pulled pork sandwich... but sorry, I was disappointed by the sugar in it that overcame the taste of the pork! Get rid of the sugar and you'd be making a good sandwich! read more

Their honest hard workers cook some good food their staffs friendly and helpful take honest living it's great for community's

This DQ is down 5th Ave. It's quite small, but it has all of the goodies that one might want from DQ. I was craving a blizzard, so I stopped by on a Wednesday night, had really quick and kind service, and went home with a delicious blizzard. It had just the right amount of butterfinger to ice cream ratio. As others mentioned, the drive through line does go through the parking lot, so be cognizant of that if you are parking and walking up to DQ instead of doing the drive through. The drive through may also sometime take a little longer to get through because it is so close to the road, and 5th Ave. can be busy. But, great location, great treats, and nice service! read more

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I come here a lot, and service is hit or miss. Some staff is friendly, but a lot of times the teens working drive thru sound very low energy, and it can take 10 min to get from placing order to finally making it to the window. It is what it is... read more

Ice cream always on point. The service was okay but the ice cream always delivers. I think we can all agree Dairy Queen could always improve on ambiance but it's an ice cream joint what do you expect? read more

If you want to be punished for requesting this location to make a blizzard how you want it, I totally recommend this spot. I asked them to remake my chocolate brown extreme with chocolate ice cream and got home to realize they literally gave me chocolate ice cream in a cup. Love that for me. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Columbus, Ohio

Sometimes, despite all the fancy, creative, locally owned options, etc., you still find yourself craving a good old fashion blizzard from Dairy Queen. Better yet, during times of COVID, when this craving really hits hard, DQ will deliver said item to your doorstep. Now, isn't that just one of 2020's simplest pleasures! Delivery didn't take too long and the blizzard was still super cold when it arrived. I usually stick with peanut butter cup this time around I added mini M&Ms to the mix. It fulfilled my sweet tooth... Twice! I got a medium and it perfect for two servings. If you're playing a delivery fee and tip, you might as well splurge, right?! I was surprised to find this available for delivery and now that I know, I doubt it'll be the last time it happens. read more

The usual- toddler wanting ice cream. And though she likes Jeni's, after a long day of visiting grandmas and playing at the park, a drive-through is a necessity. This was handy. The lines were long when we got there on a Sunday evening, but moved fast. She got her usual ice cream in a cup with sprinkles and whipped cream- and it was huge. Filled the cup, and filled the big lid they put on it. Yowza. She loved it, and didn't make a mess. I got a freeze, or whatever they call a slushie mixed with soft serve. It was refreshing. The menu seems larger than at some other locations, but I could be wrong. Still, enough of the typical DQ food to satisfy you if you need it. Plus about a dozen sauces for chicken fingers- country gravy, anyone? Price was decent. Service was friendly. Food is, well, good enough, and convenient. I prefer other places. But my preferences count for less nowadays, and seriously, getting a kid in and out of the car is sometimes more trouble than it's worth, so drive-throughs move up the chain. read more

Drive thru always has great, fast service. The pandemic has increased their drive-thru business, but they keep things moving. Love how they invert the Blizzards in front of you. read more

Dairy Queen Grill & Chill - Medium grape Misty Slush and small vanilla Heath Blizzard - Ice Cream & Frozen Yogurt Near Me - Columbus, Ohio

Don't go here if you want to get what you actually ordered. 3rd time at this location I've ordered a choco brownie extreme blizzard and am given a reese's blizzard instead (which I won't eat because I am not a fan of peanut butter). Lack of care and attention. read more

Easily the worst DQ I've ever been to. Ordered a 6 piece chicken strip basket with fries and a coney dog. When we got there, there were no other cars in line. Waited for easily 15 min at the drive thru window. Young man took my card, rang it up, then proceeded to sit there with his back to me as what looked like his manager, ran around making everyone else's orders. The coney dog was fine, cold by the time o got it but whatever. The chicken strip basket was short a chicken strip and had maybe 20 French fries. Worst service and quality ever. Wish I could give them zero stars read more

Dairy Queen Grill & Chill - Chicken Strip Basket - Ice Cream & Frozen Yogurt Near Me - Columbus, Ohio

I work nearby and visit this DQ once in awhile when I get a fast food craving. The drive thru is speedy, my order has always been accurate, and the service has always been friendly! The food is always piping hot and fresh as well. They do a great job! read more

Update on the DQ on 5th: The definition of insanity is doing something repeatedly and expecting a different outcome. By this logic, I have clinically lost my mind. The DQ on 5th Ave always hold my highest hopes, and it shatters them and the pieces scatter throughout my broken heart like shrapnel, cutting me more with each blow. I wanted a Reese's cookie dough blizzard, a limited menu item only available for a short time, and what did I get? A god damn blizzard cup full of nothing but vanilla soft serve ice cream with the faintest hint of peanut butter, as if someone has whispered it to the unsuspecting frozen treat and it became lodged in its brain. To say the DQ on 5th was disappointing would not be a fair justdgment. Something that more equitably describes the hurt I feel suspecting to take a creamy, peanutty, chocolatey bit of my ice cream only to be met by vanilla is soul crushing. I do not test my lactose intolerance and the limits of my body for such unfettering sadness, yet I do again and again, like an insane person. read more

So here's an idea to management and corporate because I know they like to make things complicated .. just remove all the math out of the menu 1/3 lb - or 1/2 lb (pound) Patty your staff just don't understand your own menu and the sizes .. it is too complicated math for them they understand single patty double patty triple Patty and I agree with them so, just keep it simple don't add math on the menu your staff doesn't get it when we place the order .. also one more thing.. who the hell puts mustard on burger.. where are we Nazi Germany? can you please not make mustard an essential topping on burgers? it is absolutely gross and disgusting. Borderline criminal against anything burger wise. Make it an optional topping. thank you read more

When it comes to DQ my tastes are pretty simple - chocolate dipped cone, peanut buster parfait, or a mini-blizzard. On this evening, I really wanted a peanut buster parfait, and this was the closest location while I was out. At first I was intimidated by the line of cars but it moved quickly. The service was friendly. And my peanut buster parfait didn't disappoint! read more

One star i would give it 0 but it has Ants in its food i saw like about 2 cockroaches and 20 ants and their was alot of hair plus i couldnt belive that they said they wouldnt refund my order read more

Dairy Queen Grill & Chill - My son affter accidently eating the roaches im angry ! - Ice Cream & Frozen Yogurt Near Me - Columbus, Ohio

Horrible service, messed up 4 out of 4 orders then blamed us for ordering incorrectly. We orders the special monthly blizzard and got something completely different. When asked to remake order workers refused due to line length and the manager told us to leave. read more

This Dairy Queen is always packed! I'm giving two stars because the ice cream was great and the lady through the drive through was kind. We didn't check our food before we left and when we got home this is what we got. The lady recommended both the Honey BBQ and Sweet and Spicy, but there is no sauce on them. It looks like they drizzled some on top and was in a hurry and didn't care. We thought about going back and asking to replace them, but it's too late and they would close before we got back.!highly disappointed! read more

Dairy Queen Grill & Chill - Honey BBQ and Spicy and sweet glazed chicken fingers. - Ice Cream & Frozen Yogurt Near Me - Columbus, Ohio

In the past, my biggest issue with this DQ was that they weren't consistent. I used to have issues with missing ingredients/not enough ingredients. I mentioned this is a previous review. Well, I'm not sure what happened since leaving my last review, but I have to say - things have changed! I have noticed a definite improvement in the quality of the things I have ordered. To be fair, it's mostly blizzards that I order, but still - haven't had a single issue with any of my blizzards in the past few months. They have been very consistent and they put lots of toppings in there! Maybe just one suggestion - wipe up the cups a bit before giving them to customers. Overall, great improvement DQ! :-) read more

This DQ usually has wonderful ice cream and good service. Today, my wife and I walked away from the walk-up window empty handed. It was apparent that they were understaffed when we came up to order and the drive thru was very busy. However, we waited patiently for at least 5 minutes as the staff inside wizzed by us several times without even acknowledging our presence. A simple, "we're really busy and will be with you shortly" would have been the appropriate way to handle the situation followed by a "sorry for the wait" upon getting to us. Really disappointed. read more

You can't go wrong with DQ in my opinion! This location is the closest to my apartment and I usually go here a few times in the summer (mostly through the drive thru). It's located in a great community in Grandview and in a popular area on 5th Ave. It's a unique DQ because you actually cannot go inside. It's like an old school Dairy Hut model where you either choose the drive-thru or walk up to the window. On a summer evening, there are usually a lot of people in the front window area and there is ample seating out back and a few benches to the side. I've never been disappointed going to this DQ. I opt typically for just a blizzard (Oreo Cheesequake is my fave!). However, on my most recent trip, I also got a chili dog and fries. I normally do not like their fries, but these ones were super fresh and tasty. My mouth started watering as soon as they handed me the bag! Only call outs about this location is that the parking/drive-thru is super tight, especially if you come at the wrong time. I also don't like that you can't turn left out of the drive-thru back onto 5th (although let's be honest, I've done it quite a few times). All in all, I'll keep coming back. I wish there was a location closer to the Short North, but this one in Grandview helps me get my DQ fix every now and then! read more

Manager was rude and disrespectful also wasn't any help at all, especially to outsiders. You'd imagine they would want to bring people in not run them away. read more

The food is amazing they have a wide variety! The service and ambience was perfect too!

Why would someone give a five star rating (the kind reserved for high end steak restaurants or cutting edge heart hospitals) to a chain soft serve ice cream place? One that has a walk up window, a drive thru, and no dining room? Because this place embodies small town Americana, and if you can't appreciate that, you'd best move to a Soviet bloc nation state. This location has ice cream and greasy spoon fast food. It used to be called a Dairy Queen Brazier, with "brazier" denoting the existence of a grill and fryer, presumably. Chicken finger baskets, fries, burgers, hot dogs with chili...pretty standard summer restaurant fare. But wait, this place is open year round! That's right. It was -1 last night with a wind chill hovering around -20, but this hardy place withstood the elements, common sense, and expectations to serve me a large vanilla cone with krunch kote. Possibly a side note for my ranking...I was involved in my first car accident pulling out of the drive thru here. In the mid 1970s, my brother sideswiped a parked car while turning out onto 5th Avenue driving my mom's aircraft carrier sized Chrysler Satellite wagon. We parked and waited for the owner to return so we could arrange to pay for the damage. Eventually a drunk stumbled from a nearby watering hole, surveyed the minor damage, pronounced it was OK, and scarily drove off. (This being the Carter era, drinking and driving had seemingly not risen to the level of concern it now rightly occupies.) My relieved brother and I returned to DQ to secure bonus cones to fete our good fortune. If you see an open DQ, especially this one, pull in and have a dilly bar, a peanut buster parfait, an arctic breeze, a chocolate dipped cone, or even pick up a pricey ice cream cake for your family. That soft serve ice cream shall not perish from the earth... read more

First time ever going here and the food was cold asf.. no lettuce, tomatoe, or onion on my cheese burger! Milkshake was the only good thing.. Will NOT be going back smg read more

I ordered a fudge sundae, a milkshake, and a drink. the lady gave me my stuff but handed me a spoon that had chocolate all over it and it got all over me so I told her I don't want the spoon, she only handed me some napkins and kept the spoon. I've ordered several pineapple, and strawberry sundaes here and they barely put any stuff in it. I mean come on you're paying a lot for this stuff it should have more for what you pay just saying. read more

Worst blizzard I've ever received. I don't know how you can make a bad one, but a large cup of vanilla soft serve with 12 pieces graham and chocolate in it posing as a s'mores blizzard is a good start. Kept hoping it was on the bottom, but it wasn't. I live 15 minutes away and they're closed, so vanilla soft serve it is. read more

Man it sure can get busy at this location on a nice Friday night. A plethora of fifteen year olds inside trying to keep up and a twenty something manager yucking jokes at the drive thru window. It works. DQ is hustling for yet another generation. Warren Buffet would be pleased. Its really funny seeing a mom driving a van, with a large cone in her hand, trying to manage the team in the van, and making a left on Fifth. I thought it was funny. Clearly she did not. Drive thru and walk up only. No inside seating. read more

Delicious blizzards! Swung through the drive thru for blizzards and the line was all the way out to the street. Despite being busy, the line still moved pretty quickly and our blizzards were perfect. They've changed how they serve them to comply with safer practices, with everything being served in bags to limit contact. read more

Blizzards at this location are nothing more than an overpriced cup of vanilla ice cream. There are little to no candy in it. This happens often - even when I ask for extra (and according to my receipt, am even charged for it). I've tried to address this issue with the workers, and they say "they add the amount they're supposed to." Complete bogus and a ripoff! read more

This is definitely the definition of Nostalgia for me. I like how the building is keeping up with the original character of DQ. But then it's a real old building which makes it even better and more nostalgic. Friendly staff and burgers always served hot. Can't beat that 5 buck lunch deal. read more

On 6/12/20 I visited the Dairy Queen at 1512 W 5th ave around 7:30pm. My husband and I ordered some food and ice cream. We were waiting about 15 minutes for our food when I caught a glimpse of the cook handling food with his hands with no gloves on. He was holding the bun I was about to eat with his bare hands. Gloves are an absolute must when handling food and even more so now with COVID, it is extremely disappointing that this was not happening until I pointed it out. Who knows how many other customers received food that was handled this way. Once I noticed this, I alerted one of the staff and she confronted him. She offered to have him remake the food. We waited another 15 minutes and finally the food was done. I walked away with the bag and found the food was all wrong. We ordered a burger and chicken tenders and received a burger and fries. I went back and this time just asked for a blizzard and dilly bars as an even exchange because I had now wasted close to 45 minutes, had the wrong food, and who knows who touched it with their hands. The staff said she could only honor one of the two even though I had just paid $15 and received nothing. I walked away furious with only dilly bars. This was an extremely poor incidence of customer service and I'm deeply disappointed. I hope to receive a response and a refund. read more

I never write reviews but I LOVE DQ and I am just writing this in hope they fix the negatives. This Dairy Queen is typically very busy and I go almost every Sunday. More times than not they give me the wrong flavor ice cream (vanilla instead of chocolate). I make sure to check before I leave and they correct it, no problem. Tonight I went and got a medium and when I looked it was the wrong flavor again so when they corrected it they gave me a small which noticeably less ice cream than the one I had to return. This is extremely frustrating especially because I paid more and got less. These mistakes happen all of the time. Other than that the ice cream is good and staff is friendly! I want to continue to be a weekly customer but I am hoping this brings change!!! read more

Things started poorly when I had to argue that I did NOT owe over $15, but that got settled quickly. I had ordered a 4-piece chicken strip basket, but when I got home I found I had no toast and a rather skimpy looking amount of fries. Considering that the price has gone up by $1, I wasn't very pleased. At least the chicken strips themselves and the gravy were as good as ever. read more

This was my first time coming to this location, I was so in the mood for some ice cream. I was in a good mood when I showed up. But different story when I left. I haven't had Dairy Queen in a long time, so I asked if they had any new blizzards. The only response I get was yep. And then she went silent. So I quietly asked and they are? With a rude tone she said they are to your right. Customer service has gotten so bad as of recent. Least to say I will not be back at this location. RUDE EMPLOYEES!!!! read more

No matter where I go in life, Dairy Queen will always hold a soft spot in my heart reserved just for soft serve. Where ever I've lived there's always been a DQ within walking (or at least short driving) distance. There's nothing more Americana to me than walking to a DQ at dusk during the summer while cicadas chirp and neighborhood kids ride by on their bikes. I don't think you'll quite get that experience at this DQ location, but you get the general idea. This particular 5th Avenue location has a drive thru and a walk-up window, but no seating inside. It's large enough to provide not only all things delicious and soft serve, but also surprisingly tasty burgers, chicken fingers, and fries. I will contend that Dairy Queen has some of the best fast food fries I have ever tasted. Little known fact, Dairy Queen has a "secret menu" like that famous burger place out west (anyone able to get me a complete list of Dairy Queen Secret Menu Items will be my hero). Order a Frozen Hot Chocolate sometime, it's divine. read more

Dairy Queen is a bit of comfort food for me. My husband and I love the frozen hot chocolate and the blizzards. My secret, as a serious chocolate lover, is to always ask for my blizzard of choice with chocolate soft-serve. Since not all DQs carry the chocolate, I am extremely fond of the ones who do, like this location. We've always received helpful and friendly service here, even when the lines of cars and people are around the corners of the building, so between the service and the chocolate soft-serve, this one is a winner. read more