This establishment needs new management immediately if it wants to survive. We were there at 3pm. Between rushes. Only a few other customers in there at the time. Trash all over. Not a single table was clean. We cleaned one ourselves to eat on. Drinks spilled all over. Mold on the ice machine. Nobody in front of me and still took forever to get service. It's a damn shame because it's a cute place and the food actually isn't bad but I wouldn't be comfortable eating here again ever. read more

See all

Me and my boyfriend ordered some food and he got a beef quesadilla, just saying, it's not worth 18 bucks since you didn't even put the meat in there. This was my first time at cookout, for sure will not do it again. read more

Cook Out - Burgers Near Me - Jackson, Tennessee

Waited for someone to come to the counter for over 10 minutes. There were people working the drive through, but no one ever came to the counter. read more

First time at a cook out restaurant. This location was absolutely filthy. I had to go get paper towels and soap from the bathroom to clean a table to sit at. I should've walked out immediately but didn't. It took several minutes before a worker ever acknowledged us to order and then he was rude and clearly didn't want to be there. The entire restaurant including bathrooms were disgusting. Several people walked out after waiting to order after us and never being acknowledged. The ice/drink machines were covered in mildew/mold. Health inspector needs to make a trip here. Where is management? read more

See all

1. Filthy 2. No food server at front counter 3. Paper thin quesadilla 4. Maybe 12-15 French fries in an order 5. MOLD ALL OVER DRINK MACHINES Now that America no longer cares to fund a government that will carry out inspections on a place like this, enter at your own risk. read more

Cheese curds were good. Fries were not. Burger was great! Staff wasn't very friendly either. Cheer wine float was mostly ice cream... but we don't have a Cook Out in our area so we had to stop on our way to Memphis. Also, GREAT price! read more

Cook Out - menus on a menu board in a car - Burgers Near Me - Jackson, Tennessee

See all

Hand patted hamburgers were good . Service was polite and efficient. Nothing fancy, but good food fast . Restaurant was clean.

This place is a joke. A side of the white cheddars cheese bites is literally 6 bites??? A JOKE. read more

Cook Out - Just enough to feed a bird. - Burgers Near Me - Jackson, Tennessee

I usually do not make a review unless it was just terrible first I waited for a long time in the drive thru which I thought was reasonable since they're good is usually fresh and they make sure your order is correct no matter what but l was so disappointing I can't even put it into words. I always get me and my uuband a tray of chicken fingers and double up on chicken quesadillas with extra sauce and I trust they get my order right because they never mess it up and the girl was so nice honestly but I drove home which is about an hour away but I work at longhorn so it wasn't out of my way but I live in Huntingdon and I came home and one tray didn't have any quesadillas and the two we did get don't even have chicken in them and I went to call the place to see if I could get a voucher or something because I'm not driving all the way back out there for this but I was getting sent straight to voicemail not even a single ring or going on hold like the number is disconnected but seriously $40 worth of food and nothing was right it was just so disappointed that I will never give this place our business again and that's serious because I have gone to this cookout for years since I was a kid but it's been gradually going downhill over time and this is by far been the worst but no I can't with this crap like seriously the managers need to step up and stop hiring people who don't want to do a little work. read more

Cook Out - The chicken tenders with no quesadillas tray - Burgers Near Me - Jackson, Tennessee

See all

For fast food, this is the best place to go!!! We've NEVER been disappointed with the quality (and quantity!) of food - and the VERY reasonable prices!! In fact, there are items available that are not on the drive-through menu! If you like a large burger - be sure to ask for the HUGE BURGER! Yes, that's its name!! We've been quite pleased with each and every item we've ordered here, and it is our go-to place for burgers, fries, and shakes! If you have not given them a try, you've made a tragic mistake!!! Oh, yes - the personnel are very friendly and helpful - very unlike those working at most other fast food brands. Why go anywhere else - and pay at least twice as much - and settle for less quality and satisfaction???? Highly recommended!! read more

Over 40 Shakes, kinda slow, they are new in town, fast food cheap. Large building w/ indoor/outdoor covered patio area with windows read more

1. Why can't I get a clear voice over the intercom for the order asking me to hold and then when it's time to order I get the same? 2. Food was blah.. Was not worth the wait; A frozen hamburger out of a box from the freezer section would have been better. Menu is stupid filled with options - one doesn't have the time to study. Amidts the answering in inteiigable questions you have to multi-task to order. Not going back! I should have taken photos of the burger slapped into a piece of foil in a clamshell to-go box. For the money - should have went to mc'd's read more

Food was very disappointing very small portions, especially for quesadillas wouldn't even classify as a snack

Absolutely delicious. Sometimes the line gets long but it's so worth the wait. Orders are always correct, food is fresh, the perfect spot for a delicious late night snack. Their shakes are a staple!! So delicious read more

Normally the food is good even though the burger patties are small when you order a double burger, but tonight I ordered a double platter with no cheese, I received a single crispy burger patty with cheese. read more

Food was REALLY good and service was quick. Also prices were absolutely amazing! It was only $6.99 for a big burger (or you can get chicken or whatever you'd like) and 2 sides! Then a cheap drink. Overall really amazing place with nice seating! read more

Great hot fresh food had them twice traveling through Tennessee. Was good both times enjoyed the burger reminded me of grilling at my grandmas house read more

Stopped with a church bus load of 15 @9pm, which is inside closing time. Honesty let us come in and order instead of having to try and order out of our church bus. What a nice thing to do by a very nice young lady. Just don't see that enough today. Cookout should be proud of this employee!!! read more

Filthy, greasy spoon. Horrible food, Made my wife and I ill. Service, better than the food.

I ordered two burgers and a drink. ALMOST $12. I got to the window and it looked like they were having a party laughing it up. They wouldnt give me an itemized receipt or the drink I ordered. Garbage. read more

Cook Out - The receipt. I also asked for a Medium! It doesn't matter because I never got it. - Burgers Near Me - Jackson, Tennessee

Good food, variety of options and good people ready skills! I would eat here again.

The food was very good. However, the attitudes from the employees that were working @1am on 6/7/23 had the worst attitude. Slamming the window, smart comments, snatching my debit car, literally throwing my food at me, and snatching my debit card. Never eating there again. read more

Great cheap Fast food, pleasant Staff. 6 buck get you the Burger, 2 Sides And A Drink... Can't go wrong read more

Cook Out - Chicken strips cheeseburger quesadilla and union rings whit drinks only $13.00 - Burgers Near Me - Jackson, Tennessee

I've ordered from here about 3 times already and I have to say they are really nice ! Yeh they maybe need a tad better management ,tad, but that's only because 1-3 times my order was completely wrong but I didn't realize until I left , besides that they are amazing, great food and personally I think it's affordable for what you get , the menu is easy to read , and the staff dosnt bash you for not being able to read something . Over all I think they are alright read more

Fast, friendly and affordable! I got the crispy spicy chicken sandwich and it was delicious but not at all spicy. The cheese bites were amazing. The milkshake was thick had to use a spoon for both. It tastes good though. read more

See all

No straws with my drinks, got a burger, bit into it it was like biting into a big hunk of chicken grissle, that was a waste of 18.00!!

My family came to sit down and enjoy one of our favorite restaurants and this by far has been our worst experience ever. We spent almost $50 for food that was below average. My sister did not get all the food she was supposed to have then her burger was burnt. My burger did not have the correct ingredients on there. My brother got the wrong chicken on his sandwich. The employees were extremely rude, and one even said "they don't pay me enough to work here". I will not be going back and sure as hell will not be recommending this restaurant to anyone else. read more

Best home style burger you can buy. Grilled onions,bacon, cheese style burger. Fast drive thru. Will definitely come back

The employees at this place on 06/01/2021 were rude, racist, and very unprofessional. We came from Tx to visit some friends, I am Asian my husband is black. Nothing new to anyone in the world, except for these young black ladies. You see them whisper at the window, one looks, here come 2 more, they go and here come another 2. Like they were at a zoo. Got the order wrong and sloppy, probably because they were so intrigued by a black man and Korean woman..they forgot they were at work. If you got a job do it, leave your ignorant feelings at home and just do what U get paid for! Will never get my money again. CEOS you need to manage who leads your store and who does the hiring. Thought people were tired of racism, oh naw they're not only when it involves their ignorant tails. read more

I love cookout. Definitely recommend coming to this restaurant because the food is delicious.

When this location opened the service and food was really good. A few months into it and food is still ok but wow the customer service is absolutely horrible. Rude workers. read more

Anywhere there is a cookout there's good food. So happy there is one here while I'm on vacation.

This place is horrible. The food was greasy, nothing was made in shop. Just a fried mess.

DO NOT LISTEN TO ANY OTHER REVIEW!!!!!! This is the greatest place ever like seriously. It's so family friendly and the employees are incredible. I had the best burger and quesadilla of my life here!!!! Please try it out!!!!! read more

First off, I want to say I LOVE cookout which is why I was so disappointed and felt the need to write this. Cookout is great but once you hit about 9 or 10 pm it goes to crap. It's SO slow! I literally just pulled up in the drive thru (11:30) and waited for 20 minutes and never got my order. I put in my order within 2 minutes of pulling up. About normal, no issue. But then we were at a total stand still. Me and 5 other cars that I could see were in a complete parking lot. No exchange with the car in front of me or anything. I finally left, went to McDonald's, and ordered and got my food in less than half that time. Do better cookout because I really was craving some white cheddar cheese bites and you let me down. But for real, get it together. I understand it's late, but that's ridiculous. read more

I've been eating at cookout for a few weeks now on lunch break and they have gotten my order wrong every time. The service is terrible and they never state your order to make sure everything is correct in the drive thru. The food is good but the service sucks. They have officially lost a customer. read more

The food was great. It was affordable, we fed our family of five for about $30. The service was fast and everyone seemed friendly. In addition, the building seems to be very clean. read more

I wish I could post the picture of my Chicken Quesadilla. There was not a spoonful of chicken. The second one had less than the first. Won't ever be back. read more

Large interior space with booths and tables spread out. Lots of unused space. Very small counter. Ordered a burger and drink. Not a long wait. Food was ok. Place was noisy and inside is bare bones. AC vents blowing down directly on table and it was cold. Ate hurriedly and left. If I eat there again I will go through the drive through window. read more