After a long day of traveling to Doctor appointments we enjoyed some cheeseburgers & yummy fries. Young lady at the window was extremely nice as well. You are appreciated! read more

I've went to this DQ a bunch of times never have had problems till today, today was the worst service/time waiting I've ever had, I had 3 orders picking lunch up for my coworkers burger & fries, 3 &4 pieces chicken basket 2 milkshakes & sundae. we get very limited time to eat lunch in our busy schedule. They were getting a food delivery from Sysco foods during the rush which made it probably worse. Young kid blonde highlights in hair working the counter didn't seem to know what to do or was new and had no clue how to do his job. Then after I place the 3 orders, I had to ask for the 1 drink cup since they forgot to give me when I ordered the meal(comes with drink), go to fill with ice, No Ice. Then they inform me they are waiting for ice cream to get made would take a minute or two no problem, food is sitting on counter this whole time, 15 mins goes by, then they bring the ice cream to me, I had to ask for drink caddy. By this time I know the food is probably cold on counter, sure enough got back to work all the food was ice cold and soggy fries. Waist of money an unhappy coworkers. read more

I normally don't leave reviews for the fast food chains because we all know what they are and what to expect. Sometimes you run into that one particular location, employee, or service that just has to be acknowledged for being special and at this location it is two things... service and quality. When this location first opened up, I'm talking about the first few weeks, the service was great. The crew seemed to be enjoying their jobs, excited to be there, and happy to serve the public. After those first few weeks that attitude disappeared. I guess the newness wore off for them. We have continued stopping in now and then and as time passes it seems to be getting worse. Drive-thru times are some of the slowest you'll encounter. Dealing with an employee with any enthusiasm is a seldom occurrence. Total satisfaction with an order also seems to be few and far between. There always seems to be an issue. You'll find that most, if not all, Blizzards are poorly mixed and the added ingredients will usually be found in the top half leaving the bottom half being pure soft serve. Today, we stopped through and ordered two large blizzards. One S'mores and one Peanut Butter Puppy Chow. I asked for lids on both of those as we would be making the drive home with them and they can tend to get sloppy. After waiting in the drive-thru over 10 minutes and being asked the dreaded "can you pull forward" request, the crew member brought out our blizzards. No lids of course (Strike One!) Before he handed them to me the look on his face told me that he knew what I was thinking. The look on his face also made it very clear that he didn't care. One was an inch short of touching the rim of the cup and the other was two inches from the top (Strike Two!) I guess a large relates only to cup size and not the ingredients that go in it. The ingredients that go in it bring us to the next issue. The s'mores blizzard had a total of four pieces of chocolate, was very light on the tiny graham cracker pieces, and lacked any trace of marshmallow. The Peanut Butter Puppy Chow blizzard had all the ingredients but as usual, they were poorly blended and didn't extend below the half way mark (Strike Three!) These issues might be expected if they were in a rush but with wait times in this drive-thru and having witnessed the crew inside and in the drive-thru, I can assure you there is no rush involved at this location. I am not sure what is going on at this DQ. Poor attitudes, slow unfriendly service, and quality issues usually point to poor management. I hope they can take a step back and get things figured out. It would sure be nice to have a good DQ in town for some Hot Eats and Cool Treats. As far as things are now... I would suggest other options. read more

Dairy Queen Grill & Chill - Large Blizzard as they handed it to us. A little shy on Blizzard don't you think? - Fast Food Near Me - La Follette, Tennessee

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We hade to wait an house for our food.the workers were nice but they could use some work for the timing!

Amazing and fast service. The employees are kind and fast working. Even going the extra mile to get us just a small cup of ranch. 10-10 would comeback again. read more

Good food. Good service and not entirely too costly. Comparable to most fast food chains but still recommend.

i went through the drive through to order a drink, i had two separate orders as i had a friend with me and they kept cutting me and off and literally screamed at me asking what drink and what size. this was at 9:30 at night, i don't know how the day service is but the night service was horrible. and i have been in here before to pick up door dashes and the people working always look so dirty and take forever to take orders up front. i don't recommend this place. read more

Since the opening this place has gone downhill QUICKLY! First off, why build a fancy new store and not offer the full menu? We dont deserve to have Orange Julius available in Lafollette? Today sat in drive thru for 20 min with 3 cars in front of me, by the time i got my food the fries were cold and so was the burger, not to mention the burger was made wrong. Pathetic! read more

We were in this Dairy Queen on Friday night August 17. We will definitely go back next time we're in town! We were greeted by Ashley who is working there and she even came to the table to make sure everything was OK and to see if we needed anything else. She was super friendly and made us feel very welcome. Best DQ we've been to!! read more

Food was good so was the ice cream. Service was poor at best. However, the person seemed new so maybe that may improve. 9/3/19 update - Daughter wanted ice cream so went back to DQ. Everything was perfect. Had a different server and she was fast and pleasant. Very nice. read more