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    Dairy Queen Grill & Chill

    3.3 (18 reviews)
    Open 11:00 am - 9:00 pm

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    DAIRY QUEEN GRILL & CHILL ATMOSPHERE

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    Brookie A.

    Second time being to the Dairy Queen. 1st time I noticed them preparing my food without gloves in the back.... I decided to give them another try. Went back and found a plastic lid on my shake! Super insane to me! Don't think I'll be back!

    My "large" ice cream
    Erin H.

    Ugh I am so beyond done with this place. My husband and I have stopped here several times a week for many years but this year we have been so disappointed with the horrendous attitudes of the kids who work here. We are also completely baffled by the fact the "large" ice creams we are getting now don't even clear the cup...with a lid on it! Tonight my husband stopped to get two ice creams ( a large twist in a cup and a large sherbet with chocolate sprinkles which we get every single time) and he recieved two ice creams that were HALF the size we usually get. When he brought this to the girl's attention (very nicely) she rolled her eyes and sighed!! Are you kidding?? My must have spent well over $2500 here in our lifetime in this area and will never spend another dollar there. We can get sundaes at McDonald's for $1. You've lost 2 long time consistent costumers.

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    Photo of Betty L.
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    1 year ago

    Helpful 5
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    1 year ago

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    Dairy Queen

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    1 year ago

    The service here is absolutely horrible. The girls behind the counter are incredibly rude and have no customer service skills.

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    Dairy Queen

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    1 year ago

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    1 year ago

    The food was delicious and the service was wonderful. Everything was fresh and clean. We will definitely be back.

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    Photo of Kim A.
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    3 years ago

    Just love their shakes, they are phenomenal!! I am especially partial to the cheesecake one, super yummy!

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    1 year ago

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    2 years ago

    the place needs a revamp for sure. it was disgusting the dead bugs all over even in the store.

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    Dairy Queen

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    4 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    4 years ago

    I was double charged for my meal, The kids have no customer service and the manager is rude.

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    15 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    14 years ago

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    Ask the Community - Dairy Queen Grill & Chill

    Review Highlights - Dairy Queen Grill & Chill

    This dairy queen is not only good for Ice cream but for hot food as well.

    Mentioned in 2 reviews

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    McDonald's

    McDonald's

    1.7(41 reviews)
    0.1 mi
    $

    This store in Montague and and the one in Matamoras are kept fully stocked with some of the most…read morearrogant kids and the company (Nexxt Enterprises based in Warwick,NY) don't want to respond to the proper channels but get really nasty when you have to reach out, several times, and they still ignore you and act like they're doing me a favor. Over a year. Hope you don't need a frozen Coke. They'll let your food get cold waiting for the drink to freeze. Not a lot of High School Grads, I guess.

    Idon't even know where to start because this was one of the most infuriating fast food experiences…read moreI've ever had. First off, we waited 25 minutes--yes, TWENTY-FIVE MINUTES--for three hash browns. That's not even a full meal. Just three little hash browns. What on earth were they doing back there?! This is supposed to be fast food, not some gourmet restaurant. To make things worse, the place looks like no one's bothered to clean or maintain the outside in months. The building looked run-down, trash around the lot, and it already gave me a bad feeling pulling in. After ordering, instead of handing us our food at the window like a normal drive-thru, they told us to go park and wait in a spot. We sat there staring at the building for 25 minutes, getting more and more pissed off by the second. And again, this was for hash browns. When we finally got our food (with zero apology or explanation for the delay), it was cold and soggy--nothing fresh about it. Like, if you're going to make us wait that long, at least give us something hot and decent. Nope. Oh, and the paper straws? Useless. It basically started falling apart in under 10 minutes. By the time we got our drinks, the straw was already soft and mushy. Who thought that was a good idea? Honestly, this location is a joke. Completely disorganized, clearly understaffed or just not trying, and the food isn't even worth the wait. There's a Dunkin' Donuts across the street that's 100x better. They're fast, the food is actually hot and fresh, and the employees at least act like they give a damn. Save yourself the time, frustration, and disappointment--go literally anywhere else.

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    Dairy Queen Grill & Chill - icecream - Updated July 2026

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