The food we got was unexpected being that this is my first visit to a dairy queen. I got the spicy chicken sandwich with fries and a soda for the meal as well as my friends getting other things, but what I saw as per the ice cream and milkshakes and such was some thing I did expect from a dairy queen. They would've gotten a five star review if the employee at the checkout knew their foods better because I ordered the number 12 for a meal which was a spicy chicken sandwich; and it took the person working the register just under a minute to realize what I was ordering when I said number 12. read more

Dairy Queen Grill & Chill - Logo for the building - Burgers Near Me - Waynesboro, Pennsylvania

Shawn was so patient with our crazy order and he has a wonderful sense of humor !!! What a pleasant experience!!!! read more

stopped by for a quick milkshake on a call winter night (don't ask me why) and it didn't disappoint. shake was so thick I needed a spoon, but it really hit the spot. staff was very friendly, even though it was closing time and they were ready to go......they still provided top notch service. read more

Well here we sit again! 25 minutes and still haven't made it to the mic to order. i am close for last 15 minutes i'm this close to ordering(see pic) Why is this place so different than Hagerstown??? i've been through this a few years back and thought they had to get better. WRONG! Still as mismanaged as ever. Can't wait for them to go out of business and a new ice cream place that actually understands how to staff employees comes to town. read more

Dairy Queen Grill & Chill - Drive thru - Burgers Near Me - Waynesboro, Pennsylvania

Was just awful. i ordered the $7 dollar meal deal with a coke, fry, original cheeseburger, and a hot fudge sundae today. i got home and my entire meal was cold. plus the sundae they gave me had the consistency of pudding. it smelled spoiled and sour. i took a bite and almost threw up. it's dairy queen. thought it was an ice cream place. check your products they are bad! august 14 2022. read more

This is a real nice Dairy Queen. It's clean and the help was friendly. There's only one major problem they need shade cloth on the dining area windows. The sun is blinding you can't enjoy yourself. Please purchase some greenhouse shade cloth it's not that horribly expensive. read more

Paid for 3 Blizzards, was given my order in a bag. When I drove away and opened the bag, I only had 2 Blizzards. I called the store and was told by the male employee that it was my problem. read more

Unfortunately this was probably the worst DQ I have ever been to. We stopped on Mother's Day this year and not only were the employees some of the most rude and unfriendly staff we have ever encountered, but then we got our order. I had ordered the Summer Berry Blizzard and it barely had any berries in it. It was white like just plain vanilla ice cream. My son had gotten the same Blizzard and his was much closer to being like advertised and actually had berries in it. However both were seriously disappointing. If you are looking for ice cream in Waynesboro, PA skip over DQ and just go to the Twin KISS. It is MUCH better. read more

Well it's open late / year round and the cakes are delicious but It's expensive . turkey hill gas station is also open and their ice cream is better ! Not an apples to apples comparison , no gas at DQ , no seats in Turkey hill. read more

Dairy Queen Grill & Chill - Scary Halloween pic. - Burgers Near Me - Waynesboro, Pennsylvania

Terrible service! I've been 3x this summer and each time, my service is the same. Food is good. But the wait for food is ridiculous and for the free child's ice cream/regular ice cream after the meal is even worse. The last time, we left after waiting 15 minutes for my toddlers ice cream. We will not be returning. read more

Great ice cream! However, ordered a 6 pc chicken tender meal and got 3. I'm no mathematician but 3 doesn't equal 6. Maybe next time

worse service ever! they stuck their finger in a banana split and then acted like nothing happened and tried to re move the ice cream where they stuck there finger and refil it and they weren't wearing gloves read more

Done. This DQ is the worst. THE WORST. I haven't been here In almost a year because of customer service. My bf and I got hungry for ice cream tonight and thought we would give it another try. Huge mistake . Ordered a large blizzard, got a medium . Ordered a large peanut butter sundae. What I got was a cup overflowing with ice cream and two... yes two drizzles of peanut butter topping . I had debated driving to Sonic before we decided on DQ, and I wish now I had. I paid nine bucks and my order was totally horrible . Of course it was in a bag, and I didn't see it till I got home, so my bad. You can bet I go elsewhere from now on . Oh....the teens working tonight were friendly, but not enough to make me ever go here again. read more

Wow is all I have to say! Literally the worst management ever. Run by teenagers who have no clue what they are doing. Took my daughter in for a treat after dinner and it took over 45 minutes for 2 mini blizzards. Every single customer on the lobby was complaining and walking out. I asked to speak to the manager and she said she had to call her boss in because they were so overwhelmed. And to top it off both of our orders were wrong. Never will I go back to this location. Worst experience ever!!!! read more

I come out here from time to time with my kids. We have never had any issues. The people waiting on us have always been pleasent. To be fair though I have not been inside the building in years whenever we visit Dairy Queen it's always through the drive thru. Over the weekend we where there and I recommend the cheesecake blizzard, our time from ordering until we got our order was so quick I didn't have time to check in get picture or write a review. This is the only ice cream place in town for me. read more

If you want a Dairy Queen ice cream cake, go to this one. They're the best. We purchased one in Chambersburg, and it was terrible - we won't make that mistake again. They've always been very accommodating and friendly - and let's face it - who can go wrong with Dairy Queen ice cream? read more

Witnessed who I guess was the owner, woman manager, being extremely rude to a customer who really wasn't even trying to complain, but was letting them know about an ice cream cake she got there in the past tasted stale, so she took a cake that just came out freshly made to try to avoid that again.. I was shocked at the way the manager argued with her, pretty much telling her that was impossible as their ingredients were fresh, I heard the lady trying to say that was the only way she could describe it but it wasn't good...she was told to go to the Hagerstown Md. store. I know she won't be back to that store and I won't either- because honestly, I got a cake that was like that in the past also- so I don't get my icecream cakes there read more

The new owners are amazing. This DQ is the best one around! What a great business in Waynesboro. Definitely worth the trip! Plus - it's ice cream, how can you go wrong? :) read more